Effortlessly Run Your Entire IT Business

Remote Monitoring, Management and Service Desk: Customer Happiness in One Platform.


All-in-One Software for MSP’s

From remote IT monitoring & management to powerful ticketing and customer satisfaction surveying,
Atera brings your entire IT business together.
Less hassle, more control, and an MSP strategy that actually works.

Optimize your IT Business

Complete business performance visibility for all aspects of your company.

Remote Management

Know about issues before your customers, use powerful root-cause analysis, fix and automate remotely.

Amazing customer support

Delight your customers with a RMM integrated, easy and powerful Service Desk.

Integrated Cloud Services

Drive fast growth with integrated cloud services. (Backup, Security and more)

Main Features

Real-Time Alerts
Receive real-time information regarding the devices that are monitored on your network, including RAM usage, hard drive space, CPU load, anti-virus programs, and operating systems.

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Powerful Ticketing
Granular Ticket Management with close customer communication, time tracking and priority handling.

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Mobile View allows you and your technicians to stay updated anytime, anywhere.

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Network Assessment Auditor
Map the customer's complete network in seconds and generate new revenue.

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IT Automation
Regular automated maintenance actions that result in improved productivity, service levels, and staff efficiency, as well as cost reduction and much more.

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Patch Management
Identify and automate software updates/patches to ensure your customer's network is always up to date.

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SLA & Contract Manager
Atera automatically prioritizes all your open tickets based on each customer's specific agreement, and eliminates relaying on yours or your technician's memory.

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Reporting & Analytics
Measure and track key business metrics through simple yet powerful tools.

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Self-Service Portal
Provide customer service with an online destination for 24/7 support to help your customers get answers on their own.

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Satisfaction Surveys
Integrate satisfaction surveys into your support conversations and measure how supported your customers really feel.

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Online Backup
Automated cloud-based backup and recovery service that is fully integrated, managed and monitored by Atera.

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Business Logic based Automation
Atera enables you to automate common repetitive tasks, saving your technicians’ time.

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Our customers speak

Transparent Pricing. No Hidden Fees.
Unlimited Servers & Workstations, No Onboarding Costs. Try it risk free.


  • $59
    per technician / month
  • Billed annually or $69 month-to-month
Start Free Trial
Free for 30 days. No credit card required.


  • $79
    per technician / month
  • Billed annually or $89 month-to-month
Start Free Trial
Free for 30 days. No credit card required.


  • $139
    per technician / month
  • Billed annually or $159 month-to-month
Start Free Trial
Free for 30 days. No credit card required.
Ticket Management
Contract & SLA Management
Satisfaction Surveys
Business Rules Automation
Advanced Reporting
Remote Monitoring and Management (RMM)
Remote Monitoring
IT Tasks Automation
Patch Management
Network Inventory (Auditor)
Advanced Reports
Enhanced Login Security
System White Labeling
DataBase Snapshots
Geo-redundant DataBase backup