Effortlessly Run Your Entire IT Business

Remote Monitoring, Management and Service Desk, Customer Happiness in One Platform.

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All-in-One Software for MSP’s

From remote IT monitoring & management to powerful ticketing and customer satisfaction surveying,
Atera brings your entire IT business together.
Less hassle, more control and an MSP strategy that actually works.

Optimize your IT Business

Complete business performance visibility for all aspects of your company.

Remote Management

Know about issues before your customers, powerful root-cause analysis, remotely fix and automate.

Amazing customer support

Delight your customers with a RMM integrated, easy and powerful service desk.

Integrated Cloud Services

Drive fast growth with integrated cloud services. (Backup, Security and more)

Main Features

Real-Time Alerts
Receive real-time information regarding the devices which are monitored on your network: RAM usage, hard drive space, CPU load, anti-virus programs, and operating systems.

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Powerful Ticketing
Granular ticket management with close customer communication, time tracking and priority handling.

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Mobile
Mobile View allows you and your technicians to stay updated anytime, anywhere.

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Network Assessment Auditor
Map the customer's complete network in seconds and generate new revenue.

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IT Automation
Periodic automated maintenance actions that result in improved productivity, service levels, staff efficiency, cost reduction and much more.

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Patch Management
Identify and automate software updates/patches to ensure your customer's network is always up to date.

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SLA & Contract Manager
Atera automatically prioritizes all your open tickets based on each customer's specific agreement, and eliminates the need to count on you or your technician's memory.

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Reporting & Analytics
Measure and track key business metrics using reports through simple yet powerful tools.

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Self-Service Portal
Provide customer service with an online destination for 24/7 support to help your customers get answers on their own.

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Satisfaction Surveys
Integrate satisfaction surveys into your support conversations and measure how happy your customers are with your support.

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Online Backup
Automated cloud-based backup and recovery service that is fully integrated, centrally managed and monitored by Atera.

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Business Logic based Automation
Atera enables you to automate common repetitive tasks to save your technicians’ time.

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Our customers speak

Plans built for every team.
Try it now, FREE. Unlimited for 30 days.

STANDARD

  • $59
    per technician / month
  • Billed annually or $69 month-to-month
Buy

PROFESSIONAL

  • $79
    per technician / month
  • Billed annually or $89 month-to-month
Buy
Popular

ENTERPRISE

  • $139
    per technician / month
  • Billed annually or $159 month-to-month
Buy
  STANDARD PROFESSIONAL ENTERPRISE
ServiceDesk
Ticket Management
Contract & SLA Management
Satisfaction Surveys
Business Rules Automation
Advanced Reporting
Remote Monitoring and Management (RMM)
Remote Monitoring
IT Tasks Automation
Patch Management
Network Inventory (Auditor)
Advanced Reports
General
Enhanced Login Security
System White Labeling
DataBase Snapshots
Geo-redundant DataBase backup