We are excited to announce the release of our latest system upgrade, and what a release it is! We listened to your feedback, and based on what we heard from you, this release concentrates on a suite of integrations.
These new features will save you time, effort, and improve the Atera experience for your technician’s and your customers.
Here are the release highlights. We hope you are as excited as we are!
Zapier is a professional third party tool for integration between two SaaS solutions.
Zapier makes it easy to automate tasks between web applications and reduces manual workload. You can easily connect the web apps you use, making it easy to automate tedious tasks. Key integrations are QuickBooks, Freshbooks and Xero. For a quick guide on using Zapier click here.
GoToAssist is the industry preferred expert level tool for managing remote connections and control of offsite devices.
Screen sharing, mobile device support make it easy to use directly from a Ticket or an Agent view. With GoToAssist you can easily identify, diagnose, and solve issues fast, all from within Atera’s platform.
PowerShell is a task automation and configuration management framework. It consists of a command-line shell and associated scripting language.
Allows Easy Access to Otherwise Hard-to-Get Information;
Depending on the application you’re working with, you may find that some information simply isn’t available through the applications GUI at all, while other information is available but time-consuming to access. PowerShell solves this. And if you’re working with Microsoft Exchange, PowerShell gives you access to everything.
PowerShell also comes in handy with some of the big jobs, such as bulk imports, bulk migrations, or creating a lot of users at once. These things are very time-consuming to accomplish and can seem like daunting tasks. PowerShell can really shine here, as it has commandlets available to manage these jobs quickly and easily. For a quick guide on using PowerShell click here.
It is now very easy to monitor Check Point devices within Atera’s platform. All you need to do is create an SNMP device and Check Point OID’s will automatically notify you if something happens. For a quick guide on using Checkpoint click here.
Monthly Customer Report
The monthly customer report provides you with a snapshot of individual customer data with minimum fuss and parameter entry.
Provides at a glance reporting metrics on:
• Overall System Health
• Server Availability
• System Checklist
• Tickets and Alerts handled
For a quick guide on using the Monthly Customer Report, click here.
Fixes and Updates
Various bug fixes have been applied.
This major release provides our partners with breakthrough integrations, making Atera’s complete remote monitoring management solution for MSP’s your first choice when managing SMB IT networks.