Atera Scoops Three ITSM Awards from, as well as ranking #1 in IT Service Management

Thanks to the constant positive feedback and love from the IT community, we have some fun news to share with you!


Can you believe that 2019 is almost through? This has been an exciting year for Atera, and we’re delighted to announce that we’ve been making quite the industry splash! Our successes are your successes, allowing you to continue to use award-winning IT management software to make your client’s lives simpler, as well as more affordable and innovative.


By keeping this ethos front and centre, this year Atera is the proud recipient of three awards by 2.5 million users take advantage of Finances Online every single month to compare B2B software and services. From Business Intelligence software to HR and Accounting, if it’s not on “Finances Online” radar, it probably isn’t worth knowing about!


Let’s check out this year’s awards.


Experts Choice Award 2019


Atera have been called out for being the first software of its kind to combine RMM, PSA and Remote Monitoring tools. This helps us to stand out against the competition and provides a truly unique platform for streamlining IT capabilities into a single system. Receiving a top 10 spot in the Helpdesk Software category, Atera is also #2 in both the Network Management and the IT Asset Management categories. Here’s to going after that top spot in 2020!


Great User Experience Award 2019


The users are our best critics and collaborators, and that’s why we rely so much on our Feature Board. Here, users can request new tools and features, and with our DevOps pipelines, we can get those live and in your daily routine in as little as three weeks! It’s no wonder that Atera was an easy choice for the Great User Experience Award this year, and that we’ve snagged a 100% user satisfaction score, too.


Supreme Software Award 2019


It’s truly exciting to see our name top the list of IT Management Software, attaining that coveted first place against so many of our talented competitors. Atera was called out for the following three features:

  • Straightforward Pricing: The innovative way that Atera offers unlimited devices and uses per-technician packages. No more being punished for growth.
  • Remote Resolution: Fix a multitude of problems from a distance, supporting customers in multiple geographies, and troubleshooting on the go.
  • Patch Management: Deploy specific patches to multiple machines with one click. Stay on top of security issues and keep everything running smoothly.


These three awards are confirmation of what our Ateran’s already know, that our software is the most competitively priced in the market, with the most innovative features and the most user-friendly experience, hands down.


Make sure to share this with your own customers, and here’s to continued success and growth in the new year!