Do MSPs and cybersecurity consultants need business insurance?
MSPs and cybersecurity consultants should look for business insurance that reduces their liability and can provide peace of mind to customers.
How to recognize client churn risk as an MSP
How to maximize your customer retention and reduce client churn if it arises. Here’s what you need to know!
What are the best solutions to back up MS Office 365?
Backing up can be completed in a number of ways for Microsoft 365, including manually, and via Acronis or Axcient. Here are your best options:
The ultimate guide to the Managed Security Services Market: growth, trends, and forecasts
According to the latest report from Mordor Intelligence, we’re entering a huge growth phase for MSSP services, with the market expected to reach $56.6 billion by 2027.
How you can use compliance requirements to drive opportunities for you as an MSP
Understanding various compliance rules for customers can help you step in and become a source of support for regulations. Here’s how:
7 metrics every MSP should track to increase their profitability
From CSAT and MRR to individual customer profitability, make sure you’re measuring these core metrics in your MSP business.
What is chain-free backup? Do I need it to manage my IT environment?
Chain-free backup is backup that doesn’t depend on the previous backup to retain data integrity.
How to communicate MSP value to prospective and current clients
Communicating value to MSP clients is all about hearing customer problems and then meeting them with smart solutions.
The transformation to remote work: a guide for businesses and employees
Remote work offers a variety of benefits for employees and companies alike, such as flexibility and reduced operating costs. However, to shift seamlessly into remote work, it is important to approach the change strategically.
Ready to start your MSP business? Here’s the ultimate guide to getting started!
Ready to start your MSP business? Here’s the ultimate guide to getting started, from strategy to services and beyond.
Guide for MSPs: 7 best practices to onboard customers correctly
Here’s our up-to-date guide for MSPs on how to onboard customers correctly and efficiently, so you’re ready to go in no-time!
What is a Virtual CIO (vCIO)? How is it different from an MSP?
vCIO, an acronym for Virtual Chief Information Officer, differs from other IT professionals like MSPs. Here’s what you need to know:
Should you segment your clients? How to do it correctly
Every MSP knows that no two clients are the same. We break down the different ways you can go about segmenting and why it may be very beneficial for you.
Optimal target verticals for MSPs: should you specialize?
MSPs have discovered that going vertical in newer technologies like cloud computing, cybersecurity, data analytics, big data, AI, and more is advantageous!
What should be included in a security bundle to customers?
From backup to EDR and email security, here’s what an MSP should include in an MSP security bundle. What should be in a security bundle for your customers?
The Cybersecurity Authorities’ guide to protecting against cyber threats for Managed Service Providers (MSPs)
The Cybersecurity Advisory has published advice to support MSPs and customers in remaining secure. Here’s what you need to know.
