The way you on-board new clients can be a real differentiation for Managed Service Providers. Before you can outline the process to your customer however, you need to know what these steps are for yourself…

Migrating services to the cloud can certainly make businesses more efficient and it can save companies a lot of money in both the short and long term. Here are 5 examples of clients for whom the journey to the cloud is long overdue…

Managed IT services means that you, as an MSP can deliver a list of well-defined services on an ongoing basis, with well-defined "response and resolution times" for a fixed rate or a flat fee to your clients which typically will be small and medium businesses...

Being an MSP means juggling lots of things. Occasional late paying client and hiring the right people is a major issue to deal with. we’ve collected some wisdom over the years and share it with you here…

Choosing the right partners to enable the transition from a break-fix model to an MSP is important. It is equally important to leverage the right SaaS provider to help manage the business once the transition is in motion...

Ransomware has been a topic of hot discussion in the IT community due to several high profile attacks on business. Atera recommend the following strategies to minimize the chance of becoming infected by ransomware…

Atera offers end-to-end solutions for RMM, PSA and remote connections into one powerful software solution, today announced new platform enhancements and features for Managed Service Providers (MSPs)…

Steven Barnett and his partner met at university, then pursued similar careers in IT, accumulating 18 years of experience between them. They started their own MSP about a year ago in Auckland, New Zealand…

SaaS solutions are often launched with the goal of disrupting an established market niche. However, truly disruptive solutions are rare and difficult to achieve...

One of the things that comes up again and again is the need for a MSP to enhance their relationship with clients by engaging more effectively in the role of consultant. Here are 3 pro tips...

I just had a conversation with a new client who came to Atera after realizing that he had spent over ten thousand dollars a year for the last two years for software packages that he never used...