Remote Support Software

Whilst some of your customer problems can be fixed by email or with a simple phone call, there are other issues that require the technician to access the computer directly. Getting into your car and driving to a customer site is expensive, time consuming and tiring. Add onto that the time wasted travelling backwards and…

Atera Strengthens Platform with Splashtop Integration

New York, NY (October 19, 2016) – Atera, developer of the cloud-based IT automation platform that combines Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and remote access into one powerful solution, today announced that it has integrated Splashtop Inc., the worldwide leader in cross-screen access, support, and collaboration, into its platform. With the…