Technical Writer/ UX Writer

  • Israel, Tel Aviv
  • Product Management

Job description

Atera is looking for a passionate, resourceful, and highly motivated writer to join our small but mighty team. This is an opportunity for you to use your gift for language to design consistent product experiences that empower Atera's users to accomplish their daily tasks, in a ‘zero-touch’ customer experience model.

What’s more compelling is that you don’t need to decide between tech communication, UX writing, or content writing, because in this role you get to experience it all.

If you love fiddling with new technologies; using command line (or bash), running scripts, installing and removing software, and you have the skills of a wordsmith, then we want you on our team.

You'll work closely with colleagues across design, engineering, product, marketing, and customer engagement, to create text that facilitates user onboarding, user navigation, adoption, and other components of the end-to-end user experience. Together with these cross-functional partners, you will help define the vision for the user experience and build the space for others to collaborate. 

 

This is an entry level position, full-time and onsite (hybrid-remote) at our Tel-Aviv office.

 

Your responsibilities will include:

  • Writing clear, concise, and compelling microcopy and client-facing documentation which explains how to use our solutions, while emphasizing the ‘Atera voice’.
  • Communicating the value of new product features and capabilities.
  • Collaborating closely with stakeholders across the company to deliver and maintain world-class documentation including release notes, user guides, in-app messages, knowledge base articles, and more.
  • Getting your hands dirty and running the tools and APIs.
  • Spearheading improvements in the documentation process and the way we interact with our customers.



 

Requirements:

  • You’re a native English speaker.
  • You have strong written and verbal communication skills and experience working with content across multiple mediums.
  • You can translate complex technical concepts into simple and concise language.
  • You have experience writing knowledge base articles, how-to guides, website help sections, API documentation, or similar.
  • You possess excellent attention to details and the ability to prioritize and work on multiple projects in a fast-paced, agile environment.
  • You’re tech-savvy and feel comfortable researching new technologies.
  • You're open and receptive to feedback, with a growth-mindset.
  • You have a relevant advanced degree (ex. Linguistics, English literature).

 

Bonus points:

  • You have experience as a technical writer or UX writer.
  • You have a basic understanding of Content Strategy principles and tools.
  • You have experience with SaaS solutions.
  • Familiarity with the IT space.


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Atera just raised $77M in Series B funding, and we're looking for amazing people to join our growing team. With expanded opportunities ahead, now is the time to join and enjoy the ride!

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