Go beyond Atera’s built-in Splashtop Remote Access tool and enjoy a tool used by 250K users worldwide.
Powered by Citrix, GoToAssist helps thousands of support teams every day. Over 15 years and 43 million remote support sessions, and still counting.
Unattended computer access
Support remote computers and servers without an end user present. Download the installer and you can connect at any time to unattended machines for emergency work or routine maintenance.
Easily access your customer’s system information, including hardware and software configuration.
Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more.
Easily switch or scroll between all of your customer’s monitors.
Log in as admin
Perform system commands including Ctrl-Alt-Del, user profile switch and reboot computer.