IT-GLUE
From remote IT monitoring & management to powerful ticketing and customer satisfaction surveying, Atera brings your entire IT business together. Less hassle, more control, and an MSP strategy that actually works.
Device and Flexible Asset Tracking
Track devices simply, efficiently and keep your documentation up-to-date. Create, import or sync technology assets and create meaningful relationships between them with our relationship mapping feature. You can also use our built-in templates to track common IT assets, licensing and backup configurations.
Process Documentation & SOPs
Develop and organize both general and organization-specific documentation such as standard operating procedures, knowledge-base articles, support manuals, etc. to encourage standardization of support processes
Password Management
Your password vault tightly integrates with the various assets managed within the
IT-Glue platform, including devices, domains, flexible assets and documents.
Integrations
IT Glue is integrated with Atera. You can pull data from Atera, WarrantyMaster and a host of other integrations, so that all of your data is in one place in IT Glue. Your data from Atera will automatically update in IT Glue every hour, so that you can be confident that the information stored in IT Glue is current.
Powerful Search
Leverage our innovative search technology to jump directly through thousands of records to the data you seek, whether a device, password, document, location or organization. Filter searches by organization to quickly and easily find what you are looking for. This is enhanced by our relationship mapping functionality that allows you to create links between related items.
Enterprise Grade Security
Our platform has been built from the ground up to meet the stringent requirements of even the most discerning IT groups. These features include granular access control on a per-organization and per-entity basis, complete auditing of all key read/write platform actions, and version control for recoverability & data integrity.
See Atera in Action
RMM Software, PSA and Remote Access that will change the way you run your MSP Business