If you are just starting out or been in business awhile, you can't go wrong with Atera. The cost is incredibly low, especially when you consider all you get. The setup and customization is simple and easy and the support is top notch.
Atera provides me ability to respond to my customers in minutes rather than hours. It's eased a lot of the repetitive nature of my job thru automation, and allows me access to multiple sites within minutes.
Atera is easy to install, the remote access, reporting, and patch management superior and their customer support is hands down the best I have experience across any application. Atera is the first app I load in the morning and the last I shut down at night.
I only wish we would have found Atera sooner because we would have saved so much time and money. It is clear that Atera was built from the ground up, by people who understand what it's like to run an MSP.