Remote Monitoring Can Enhance Your Client Security

At the height of World War ll, American propagandists coined the phrase, “Loose Lips Sink Ships”, as reminder to servicemen and general citizens to refrain from the sort of lose talk that might compromise important information that might later be used by the enemy.

For today’s Managed Service Provider (MSP), the phrase still resonates. Now, it isn’t necessarily careless talk that endangers your community of customers. Rather, it is the remarkably large number of unsecured networks that leave businesses vulnerable to outside attack.

Consider the highly publicized hack of Target. The security breach at Target was executed through one of their suppliers, a small business. How can this be? The answer is remarkably simple: most SMB’s consider themselves to be too small to be a viable target for hackers. In fact, according, to a 2012 National CyberSecurity Alliance poll, fully half of respondents described themselves as being too small to merit an attack.

The bad guys know this and are willing to take full advantage of the situation – as many as two thirds of cyber breaches occur at companies with fewer than 100 employees. That’s eye popping. Especially when you consider the fact that, if there is a security breach, the MSP is, ultimately, the one who will be held responsible.

However, this can be easily remedied.

Client Security

A simple investment in remote monitoring and management software will help close security gaps, regardless of the size of your shop. All you do is purchase the service and they do the serious work of making you look like a hero.

What does this look like?

When you purchase RMM software, you are guaranteed services, like weekly maintenance, that will automatically scan the network for new devices, open network ports, adware, Trojans and malware – giving you access to a wide variety of 3rd party tools that will help you stay a step ahead of hackers. These automated services will also perform tasks such as clearing temporary folders and unused programs from a user’s computer and updating anti-virus- and other types of software on a regular basis. They can also help you better manage your firewalls too.

So, if you’re not already benefitting from RMM software, you need to consider a change. You owe that peace of mind to your clients and yourself. After all, everybody wants to sleep through the night without being jolted awake by the nagging fear of being “That Guy” – the one who gave away the location of the ship…