Atera offers complete visibility and control for hundreds of networks from any device so that you can provide instant, first-class IT support to your customers no matter where you are.
Instant alerts with customizable options that enable you to decide what you get alerted to.
Customizable Email notifications for failures or alerts.
Get real time status on:
Atera includes pre-configured administrative and maintenance tasks which can be applied to servers and workstations, both per specific device and for whole companies and groups. These are quick and easy to configure:
Atera offers a complete platform for automating Patch Management in a simple and quick to implement methodology. Patch Management can be applied on individual devices and groups, including;
Advanced Maintenance without taking over remote PCs; Service Manager, Task Manager and Program Manager, uninstall applications, run scripts, install patches and with the Command Prompt access running almost any command is feasible.
Remote access directly from the Agent or Device views with both the capability to take control of remote servers or workstations and perform maintenance tasks in the background without taking control. A continuous, secure support experience.
Atera enables the gathering of network and asset information with a click of button and within seconds for any device that has the Atera agent installed.
Measure and track your customer’s networks, assets, health and performance using reports and gaining clear visibility on the IT environments you are maintaining. The Atera Reporting Suite includes a wide range of different reports that help you set data-driven goals and track the right metrics. Some of our top reports include:
Every action or command that was issued by you or any other user is logged into the main database. Review it any time and have total traceability when it comes to keeping on top of what’s going on with your IT systems.
The Atera’s All-in-One approach simply and in a streamlined approach integrates RMM and PSA into a single platform. For example, a technical Alert can be transformed into a ticket with a click of a button, the work on the ticket is registered (both billable or/and non-billable), reports are generated and billing executed, All-in-One.