RMM Software that is Easy and Beautiful. Seriously.

Atera offers complete visibility and control for hundreds of networks from any device so that you can
provide instant, first-class IT support to your customers no matter where you are.

Atera RMM Software - Agent view screenshot

Real Time Monitoring and Alerts

Instant alerts with customizable options that enable you to decide what you get alerted to.
Customizable Email notifications for failures or alerts.
Get real time status on:

  • System resources
  • Logged in users
  • Network & IP Monitoring
  • SNMP Monitoring
  • Windows updates
  • SQL Server
  • Exchange
  • Active Directory
  • VMware
  • Hyper-V & SNMP enabled devices
Real Time Monitoring and Alerts

IT Automation

Atera includes pre-configured administrative and maintenance tasks which can be applied to servers and workstations, both per specific device and for whole companies and groups. These are quick and easy to configure:

  • Create System Restore Point
  • Delete Temp Files
  • Delete Internet History
  • Reboot
  • Shutdown
  • Defragment (All disks)
  • Run Checkdisk (All disks)
  • Run Full System Scan
  • Check for New Updates
IT Automation

Patch Management

Atera offers a complete platform for automating Patch Management in a simple and quick to implement methodology. Patch Management can be applied on individual devices and groups, including;

  • Run Windows Update: All / Critical / Important / Security.
  • Run Windows Update: Service Pack
  • Install Microsoft Office Updates
  • Install Driver Updates (Hardware)
  • Install Java updates
  • Install Adobe updates
  • Reboot If Needed
Patch Management

Advanced Maintenance without taking over remote PC’s

Advanced Maintenance without taking over remote PCs; Service Manager, Task Manager and Program Manager, uninstall applications, run scripts, install patches and with the Command Prompt access running almost any command is feasible.

Advanced Maintenance without taking over remote PC’s<

“The Atera RMM functions have been crucial in allowing us to respond to and solve customer issues quickly, no matter what the time, or where our technicians might be located. Having no limitations on the number of agents we can install gives us total access and control over all our monitored devices. This allows us to triage any issue quickly and effectively. From patch management and scripting to threshold alerts and remote desktop control, Atera has us covered.”

Parker Ledbetter

Computer Geeks, USA

Integrated Splashtop Remote Support

Remote access directly from the Agent or Device views with both the capability to take control of remote servers or workstations and perform maintenance tasks in the background without taking control. A continuous, secure support experience.

  • Connect immediately, through firewalls as well
  • Highly secure connection, low impact on bandwidth
  • Generate reports based specifically on remote access support
  • Take control of both attended and unattended devices
  • Fix issues quickly and easily without interrupting end-users
  • One-time connection without the need of Agents installed
Integrated Splashtop Remote Support

Asset and Inventory Tracking

Atera enables the gathering of network and asset information with a click of button and within seconds for any device that has the Atera agent installed.

  • Hardware distribution
  • Software inventory
  • Operating System distribution
  • MS Office distribution
  • Antivirus type, update and license status
  • HDD Usage and alerting on upgrade required
  • Hardware (CPU, Memory) type, size and alert on upgrade required
  • Detailed Server and Workstation configuration and status
Asset and Inventory Tracking

Custom Scripting

With Atera, you can script, execute, and track custom maintenance tasks in addition to automatically installing software. This is an amazingly powerful tool, helping you both further automate your IT management and meet specific customer needs. Atera supports a wide range of formats including; MSI, Bash files, CMD files and PowerShell®.

Custom Scripting

Powerful Reporting and Analytics

Measure and track your customer’s networks, assets, health and performance using reports and gaining clear visibility on the IT environments you are maintaining. The Atera Reporting Suite includes a wide range of different reports that help you set data-driven goals and track the right metrics. Some of our top reports include:

  • System Health at a glance
  • Specific customer health
  • Agent health
  • System Inventory Audit
  • Microsoft Licensing
Powerful Reporting and Analytics

Complete Activity Log

Every action or command that was issued by you or any other user is logged into the main database. Review it any time and have total traceability when it comes to keeping on top of what’s going on with your IT systems.

Complete Activity Log

Integrated All-in-One PSA System

The Atera’s All-in-One approach simply and in a streamlined approach integrates RMM and PSA into a single platform. For example, a technical Alert can be transformed into a ticket with a click of a button, the work on the ticket is registered (both billable or/and non-billable), reports are generated and billing executed, All-in-One.

Integrated All-in-One PSA System

See Atera in Action

RMM Software, PSA and Remote Access that will change the way you run your MSP Business

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