Deep dive into AI-powered scripting: Mastering IT automation

Raiden, that’s funny that you had a last-minute ticket you had to solve. You know, some fires you need to put out. Yeah, so good to hear that. That was on point. Let’s see, where is everyone from? Okay, a few from America, Germany, Italy—cool. We’re going to have a lot of people today, and it’s really exciting to see that people from all over the world are joining. UK, Israel—okay. Now, the question is, how long do you wait for an IT professional to join an IT webinar? It’s a question without a proper answer. Kim, Tully, what do you think the answer is? 

Kim: I always say to always just leave with patience. We’re here for them; they’ll come at their own time. We can catch them up. 

Ariel: Michael says five minutes. We have a lot of people that have joined, so I’d say let’s maybe start already now. I’m going to share my screen. If you’re not on time, then you’re already late. Yeah, that’s very true. 

Okay, so hello and welcome to everyone that is joining this webinar. Today, we have a really, really exciting webinar. Yes, I do say that for all of our webinars, but especially for this one. It is a first of its kind—an AI Master Class specifically on AI-powered scripting within Atera. This is a small part of the AI within Atera, and we have webinars going forward speaking about AI in general in Atera, AI in the ticketing part of Atera, so stay tuned. 

Kim, can we maybe send a link to the webinars page on Atera in the chat? 

Kim: Yeah. 

Ariel: Okay, so if you could just send that in the chat. We’re having AI webinars basically every week, so if you like this, then just wait for the next one. They’re going to be amazing. In today’s webinar, we have a fantastic team consisting of Kim on the Q&A. Say hi, Kim. 

Kim: Hi. 

Ariel: Amazing. And we’ve got Tully, who’s going to do some demo work as well with us. Say hi, Tully. 

Tully: Hi everyone, very excited to be here. 

Ariel: Great. And myself, Ariel, I will be your host for today. 

Just before we start, we have some rules we call housekeeping. Just so you know, a recording of this webinar will be shared in an email. So if you missed something or joined late, which a few of you did, that’s fine. You will get the recording in an email afterward. We definitely invite you to write questions. There are two tabs to your right: one for chat and one for Q&A. If you would like to ask a question, we kindly request you to type it in the Q&A section. Kim, throughout this webinar, will answer your questions. We will also have a short Q&A section towards the end, just in case we missed anything. If we missed your question throughout this webinar, we will answer it after the webinar is over. By the end of this webinar, we’ll launch a short survey. It’s really important for us to hear your feedback. If something could be improved or done differently, we will go over a short introduction of Atera, AI, and everything about scripting AI and Atera’s co-pilot. For those of you who have used it or have not, we’ll go over some scripting demos and use cases. Like I mentioned, we will go over a Q&A. 

I think now would be a good time to understand how many people here are using scripting in general. Kim, could we maybe launch a poll just to understand the level of expertise that people have with scripting? 

Kim: Sure thing. Let’s launch that right now. 

Ariel: Okay, so there should be a new tab where you can fill in your answer in the poll. This will just help us understand if everyone on this call is an expert, a beginner, or somewhere in between. Okay, so most of you seem to be somewhere in the intermediate or beginner level. A few are advanced. Okay, continue voting; not everyone has voted yet, so continue. It’s interesting for us, and that way we can tailor a bit more to your needs. But most people seem to be intermediate, so we’ll go for that. Tully, just so you know. Let’s move on. 

For those of you who know or might not know, we’re talking about Atera’s AI co-pilot. What is the co-pilot? It’s your IT companion, your technician’s assistant. It’s not there to replace you or take anyone’s job; it’s there to make your life easier. It’s integrated into all parts of Atera. Whether it’s on the PSA side with ticketing, we have a service portal where, in the near future, you’ll be able to use the AI as well. We have remote session summaries for Splashtop, diagnostics, suggestions, and action items where literally the co-pilot shows you a button, and all you need to do is click it to solve your issues. Today, however, we will focus on the script generator. As you can see, we have an entire webinar only on this one section. There’s a lot to learn and a lot to go over when it comes to AI. 

Before we move on, I would want to understand if we have any co-pilot users right now. Kim, can we maybe launch that poll as well? This is our last poll for today, and just answer whether you are using it or not. It’s also interesting for us to see. Come on everyone, a few more can vote. Okay, we’ve got a bit of half and half. It seems like we have a mix. 

A lot of people ask the question: why use AI even for scripting? Well, it’s a process that takes a lot of time, whether you’re writing it on your own or searching for it online and finding the correct script for your use case. It takes loads of time. Like we saw in our poll, half of everyone here has basically no experience with scripting or very basic experience with scripting, so not everyone knows. You can reduce errors and make it become more accurate for you. If you need to change something urgently, maybe you need a script to do something quickly, like shutting down some type of fire that you have—a last-minute ticket that was opened. How will you have time to sit down and script or look online for the correct script? 

We firmly believe that any IT management software without AI is obsolete, and we really stand for this. Any software, especially any IT management software, will be obsolete without AI. Why? Because AI can do so much that you, as a human, as an IT professional, might not have time to do or might not have the knowledge to do. We believe that if you do not choose to use it, you will fall behind. We see this as a huge opportunity for IT management and for technicians all over. 

We launched our co-pilot this year, and just in the first half-year that we had it, we had basically 50,000 AI-generated scripts created within the system. We expect this to quadruple, if not more, in the next few months. Some of the most used scripts around the clock were discovering Wi-Fi passwords, running system scans, changing the host name of a machine, and deleting temporary files for all users. These are just some of the most common scripts that people have generated using our AI. 

A lot of customers ask, “Why should I use Atera’s co-pilot for scripting when I can just do it using ChatGPT?” I think that’s a very legitimate question. The main reason is to save you time and create a more efficient process. You don’t have to go back and forth to ChatGPT or whatever AI platform you’re using, copy-paste it, and run it on a computer to see if it works, then go back and reiterate, etc. We want to save you as much time as possible. Also, the AI scripting is a small part of the co-pilot, one of the many parts around Atera. As we will see in the example, in Atera’s script generator, you can test in line, save, and deploy it immediately across all your devices if you’d like. You can automate it, and we’re going to go over all these things on the platform itself. 

This is just one customer story or case study. As you can see here, we went from 30 minutes of Googling to 30 seconds to type it in. This specifically is a mid-sized IT department, but the co-pilot is used even by a one-person MSP where the technician needs more help. They feel like they’re drowning in tickets and work and maybe can’t bring on another technician. This is the perfect solution for them, up to huge IT departments managing thousands of endpoints. This can really help them keep a consistent level and ensure that the knowledge of each employee is where it needs to be and that the service level is maintained. 

Now we’re going to go into a live demo—finally, right? What I will do is share my screen. Tully’s going to go over some more specifics, but I’ll share my screen first to show you exactly where you can put the different scripts. This is going to be really cool, and I’m very excited both for you and for me. 

Let’s see, Kim, how are we doing in the Q&A section? Do we have any questions yet?

Kim: Yeah, Ariel, doing really well here. Some great questions. We have one question, for example, from Sylvester about what are the key features of AI and how do they enhance productivity. So, kind of a more general question there, touching on AI overall and how it helps. 

Ariel: Next week, on the 15th of January, we actually have another AI webinar which is more general. It will go over almost all of the AI features within Atera. But the main thing is that Atera is an all-in-one platform, right? It’s here to save you time as an IT technician, and we really believe that the co-pilot is there to save you even more time, to make sure that your knowledge is where it’s supposed to be, and to ensure that your customers get answers and solutions as quickly as possible. So, we have it in the system basically everywhere—from ticketing to the RMM part, to script-based monitoring, and script-based custom fields. It’s literally everywhere, so it’s a fantastic solution. Today, we’re only going to go over scripts, so, for Sylvester, I would really recommend joining the webinar next week. 

Okay, so I’ll continue, and you can all see my screen. This is the dashboard, and we’re not going to go into it today. I just wanted to start here as this is most people’s start screen. Where we’re going to go is the admin section, and then under monitoring and automation, we have our threshold profiles. I hope all of you know about this; if not, that’s okay. We have loads of webinars and knowledge-based articles on this. You would probably add a new profile. I’m just going to go into a random one—this is a test environment. 

This opens up our threshold profiles. Here, we basically have an empty canvas which we’re going to fill with different threshold items. When these threshold items are met, an alert will be created, allowing you to stay proactive and take action before your issues become actual problems. We have loads of different presets here, and if I click on a preset, it will populate this canvas with various threshold items. 

Now, we’re talking scripting today, so what I’m going to do is custom create a new threshold item. I’ll click “New Item” up here, and this brings up our creation window. We have a long list of custom preset options, but if you need a threshold item that doesn’t come with Atera, then we have script-based monitoring threshold items. This means you can monitor anything within the system—all you need is a script. What better way to create that script than with an AI generator, the co-pilot, right? 

Number two here, which is a huge feature as well, is our auto-healing scripts. This means that whenever a threshold item is met, an alert is created, and you can actually auto-launch a script to try to solve the issue before it becomes a problem. This happens automatically, and again, we’re going to create a script as an auto-healing script using the AI generator. That’s basically it for here. Tully, would you maybe like to present the AI script generator? 

Tully: Sure, let’s jump right into it. I’ll share my screen. So, this is Atera’s script page. You can navigate here through the admin section. Let’s just go over this page briefly. For those of you who are not aware, we have an amazing shared script library with countless scripts for various scenarios that could be very useful. You can clone these scripts, which is very useful, and of course, you have your own account scripts. 

You can upload your own script if you have one ready. You can enter the description, upload EXE files, set the max script runtime for when it should time out, and add arguments if you want. This is very useful, especially for EXE files if you have closed files and want to enter your parameters. You can also set if you want to run it for the current user or the system, depending on the task. If it’s something related to specific user folders, you would normally use the current user; for more system-related tasks, you could use run as system. 

What we really want to show you is the process of creating scripts within Atera and how the AI enhances the experience, making it much easier and very intuitive to work together with the AI, test our script quickly to see that it works, and get this going. Let’s go over our create script page briefly. You can choose different file types—PowerShell, different types of scripts. We can write script properties, set the script time, add arguments, and choose if we want to run it as a system or current user. 

Here, we have our co-pilot script generator. You can give it a simple description of what you want it to do. We also have examples that could help you get inspiration and see how to easily tell the AI to write scripts. Ariel, you were mentioning thresholds and auto-healing, so I think maybe we could get into an example of such a scenario. We’ll keep it simple but go over an example that shows the whole flow and how this could be very useful. 

Let’s say we’re having an issue with a device’s memory, specifically the temporary folder getting really full and causing no space on the computer. We could use a script to get a threshold, basically knowing and saying, “Okay, if the temp folder of a specific device reaches a higher amount than we want it to be, we could get this alert and threshold.” 

Let me just write, “temp folder size in megabytes.” I’m using megabytes because we’re going to test it on a device that doesn’t really have that much space here. As you can see, we have our AI generator. We’re just going to click generate, and there we go—we have our script. 

Now, I don’t know if there are people here working with different AI services like ChatGPT or others, where you’re copying and pasting and don’t know if the script is going to work. You need to test it and make edits and changes. As you can see here, select an online agent to run the script. I could just pick any of my devices. Let’s click my device, let it connect for a second, and now we could just run the script. We’ll let it run for a second. 

As you can see here, it printed out, “The size of the temporary folder is 72 megabytes.” Just as simple as that, we wrote the script in just a few words, tested it, and saw that it works. We don’t have to go save it, go to a device, check if it works, or make further edits. We see it working right away.

So, let’s think of this as our script for our threshold where we know there is an issue we want to address, and maybe have another script that could do some auto-healing process to deal with it. In this case, I’m just going to go ahead and remove the text because I don’t really need the whole text it printed—a nice line for me. In this case, because I’m going to use this as a threshold, which I’ll show you shortly, I’m just going to have it write just the result itself. 

As you can see, the AI generated a title for me, the description. Now, if before we had the generate button, you can see modify now. If you’re using this and it’s not always a one-and-done, you might be writing some complicated scripts, so you could always go and modify and continue to play. I’m just going to save this. I’m going to write “Webinar” and save the script. 

Now, I’m going to go back to the create script. Ariel, now we have our threshold. We know we could set the threshold to know the issue with the temp folder. So now let’s say, okay, what do we want to do? We could set it so that when this threshold is met, maybe we want to empty the temp folder. Let’s try to do that real quick. 

Ariel: So the first script is essentially just to get the number, right? The size of the temp folder in megabytes or gigabytes (hopefully not), just to get that number in order for the threshold to actually create an alert. And then the second script, the one we’re doing now, is actually to solve the issue. 

Tully: Exactly. I’m also going to show you all in a bit how to do it with a variable in different ways. In this scenario, I’m just having the script write the result because we’re going to use the threshold to set the threshold of what the result is. Now, I’m just going to tell the co-pilot to try to delete all content in the temp folder one by one. I’m doing it this way because maybe it will have some exceptions, maybe some permissions issues. Some of the files might be problematic. Obviously, we want to be careful before we clean up the temp folder as it could contain sensitive stuff. But this is just for the example, so I’m just going to tell it to generate our script. 

And there we go. This is going to empty our temp folder. Now, as I mentioned before, you can see here in the co-pilot section that we could modify the script. But I actually want to show you something much cooler that we can do. We all know that writing scripts isn’t just a one-and-done process. Sometimes we’re editing in line, especially with complicated scripts. With AI, you don’t always want it to write the whole script—maybe it’s very complicated, maybe you want to do it step by step. 

So what I want to show you here is, let’s use the example of thinking to ourselves, “Okay, now we’re going to clean the user’s temp folder, but maybe if we have memory issues, we also want to empty the recycle bin to give us some more space on the device.” What I can do is, in our script editor, I could just write a comment. In PowerShell, we do that with a hashtag. I could just write it and describe what I want to do. I just click enter, and you can see the little co-pilot here doing its work, generating the script for me. And there you go. Just like that, it added the section to the script.

Now we have our second task. This is a very powerful and integrated feature we offer here to make it as convenient and easy as possible. If you want to write the script step by step, you can just go here, write your comment, click enter, and the co-pilot sees your comment and will generate the script.

Let’s go ahead and save the script. I’ll name it “Webinar.” I’ll create it, and now I just want to show you all how we would integrate it as a threshold, as Ariel showed us before. I’ll just go into my profile, add a new item, script-based. We can give the alert a title. Let’s just say “Temp Folder.” 

Ariel: Essentially, this is an alert. If the device is running slowly, you both try to clean the temp file and the recycle bin, which you added there. 

Tully: Exactly. This threshold will generate an alert. As you can see, we could also select the alert severity—if we want it to be critical, a warning. I’m just going to leave it as information for now. Now we could go and select our script for the threshold. Let’s just pick our script that we just generated with the co-pilot. Now you can see this section of threshold value. This is also why I removed the text before because I want to use a number in the threshold. We could say, okay, threshold value number. We have text equals, let’s do greater than, we’ll do 20, whatever, just for the example. 

Here we have our time period. We could select the time period of how often we want this to run and do this check. The minimum is a minute and a half. You could customize it as you want. Here we have, okay, now we know we have this alert, we have the threshold, we want our auto-healing script. So I’m just going to go add our script. Yeah, it’s just as simple as that. Now, every time it will run, every minute and a half, if the temp folder is above the amount of megabytes that we set, it will set an alert and run our auto-healing script. 

I was thinking also, Ariel, I want to show another cool thing in the create script of how powerful the co-pilot is. I’m not sure how many of you are familiar or are using variables and arguments. As you can see here, arguments would normally be more useful for scripts that have closed EXE files or different scenarios. What I want to focus on is variables and the awareness of the co-pilot to variables. 

What I can do is, let’s just go here and give an example. Maybe we want to write a script that pings a specific website by a variable. This is something we run a lot and want to run every time on a different website. I’m just going to tell the co-pilot to ping a website by a variable. As you can see here, the co-pilot generated the script. You can also see in the script that we explain when adding a variable to use this format. The co-pilot already knows how to integrate your variable so it can work with Atera. 

So you don’t have to deal with that. You can use variables and parameters. I’m just going to save this. Let’s save this. If I go to my device and want to run the script, we could select the devices and run the script here. What I’m going to do is go into the device, manage, run script, and look for this one. Now we can run the script, and as you can see here, it’s giving us our variable. This is our runtime variable. Let’s just say atera.com. We can run the script, and it would automatically integrate this variable into the script, run the script, and we’ll see the results. 

As you can see, there seems to be an issue with this variable, but I do this all the time in Atera. I just generated a script. I don’t want to get into the technical details of what happened in the script, but this is what I wanted to show you—that we also support variables in the AI generator and how it works within Atera. 

Ariel: Tully, this was actually really good that this happened because it leads me to something that I wanted to say. The AI generator, or the script generator, is really groundbreaking and incredible. However, you might have to change it. You might have to change the language that you put into it. You might have to, like Tully did, test it. If it didn’t work, test it again. That’s why it’s so amazing that you can actually test it from within the script creator.

You can just run it directly from there, so you don’t have to go back and forth. It is important to say because some people think that if you write in AI, it’ll work 100% of the time. Unfortunately, not yet. 

Tully: Yes, exactly. Like you said, that’s why we added the run on device feature within the script page. We all know to save time, we want to write something, edit it, get quick results, see the feedback, see what we need to fix, and get the script running. My recommendation with any script, whether it’s AI-written or not, is to try it on a test device, in a sandbox environment, whatever it is. You don’t want to start releasing a script that you have no clue if it works or not or if it has the desired outcome on all of your devices. So, test it on a device before you start to release it to the rest of your environment. 

Ariel: Kim, good to see you. You appeared at the right time. I actually saw one of the questions in the Q&A section. Before I let you take over, I did want to answer that question because it was really interesting. Someone asked about security compliance. 

Sylvester asked, “How does Co-Pilot handle sensitive data, and what measures are in place to ensure security and compliance?” It’s a great question and one we get all the time. Atera has been working with AI now for about two and a half years, and we’re a Microsoft partner. Our AI is based on OpenAI and Microsoft’s closed version, meaning anything that you type into the AI will not teach the AI. It will not go into this pool of new information that the AI pulls information from, so it is a safe environment. It’s something that all of our users use, but the information does not go from account to account. 

One really neat thing that Tully will actually speak about a bit later, but I do want to touch on it very briefly now, is that you can actually use the scripts that you write within Atera. This is a feature that will come up. Tully will mention it a bit later. I just wanted to say that. Kim, do we have any good questions?

Kim: Just to add one word about the question on security. As Ariel said, anything you’re sending us through AI is not being sent to OpenAI. We’re working with Microsoft, we have our own snapshots, our own models running, and everything is secure and going through Microsoft’s security measures and blocks. 

Ariel: Thank you. That’s a really important point to share. 

Kim: I had a couple of things to bring up. One person asked if we could please share the link to the community because that’s a really important tool that we have and a place where different Atera clients can come together and share information and tips with each other. That is community.atera.com. Thank you for sharing that. I’m going to put that in the chat right now as we speak. 

Paul brought up a couple of times that he’s interested but doesn’t have the AI yet. He’s interested in understanding the difference between scripts with AI and if you don’t have AI. Is there still the ability to generate scripts without AI on Atera? Ariel, can you clarify the differences there? 

Ariel: Yes, of course. You can create scripts just like in any command line or whatever it is. You just type in scripts in the admin section, and you can create however many scripts you’d like. Tully shared in the beginning that you can either create your own scripts, upload scripts, and we also have a shared script library with almost a thousand ready-made scripts for you. A little side note about the shared script library is that Atera checks it for malicious code; however, we do not check it for functionality. So, feel free to use it, but again, check it on a test device. 

Kim: A few people wanted to know if this was being recorded and if they could access it later. Absolutely, you’ll be able to access this later. It’ll be on our website. 

One question from Killian asked, “When doing the AI, is there a way to talk to it about the error? In ChatGPT, you can give it the error code.” Tully, Ariel, if you understand that better, we can follow up with Killian. 

Ariel: You can actually copy and paste the error code into the generate script window, and it’ll give you a different version based on the error that it received. You can also use the co-pilot, not the scripting part, but the co-pilot on the devices page, on the tickets page, on the alerts page. There, you can actually type to the co-pilot and ask questions like, “How can I make this device safer?” or “Why is this device running slowly?” and actually have a conversation to understand. What’s so incredible about the co-pilot is that it uses the agent, so it’s not just another ChatGPT where you get general information from the world, but rather you get specific information from your end users’ devices through the Atera agent. This is truly revolutionizing. 

I’m going to continue now and speak a little bit about deploying software within Atera. There are a few ways of doing this. Like I mentioned, there are a few ways of deploying software in Atera. You can deploy software through a couple of different public repositories. We have Chocolatey for Windows and Homebrew for Mac. In the making is also deploying packages through Microsoft’s package manager, which really covers loads of different software if you would like to deploy them. 

As you can see here, we have a tab with software management in the admin section. You can create different bundles, such as an onboarding bundle or a technician bundle. We also have our software repository, which is an enterprise superpower feature for our highest-tier customers. Here, you can connect your own repository with Atera and deploy whatever custom software you would like. However, there is a really good workaround for this. 

Today, we’re talking about scripting, so of course, it has to do with scripts, right? If you’re able to, you can create a script to pull software from a certain URL, add it to the script generator, and create a script to download and install the software. Normally, you would put the script in the IT automation profile. I went into the admin section, went to my patch management and IT automation profiles, and I’m just going to go into a random one in my demo environment. Here, in the tasks that we can do automatically with this profile, we have the scripts section to the right. Here, we can add our script. We said, “Install this custom software that Atera doesn’t have,” and so I’ll just add a random software for now. Let’s say you have custom software specifically created for your company; there’s no way we have it in Atera. You can just add it, create a script perhaps using the AI script generator, and then select it and automatically add it through an IT automation profile. 

A lot of companies tend to do this for new employees. We actually have this run the profile on newly installed agents, which means that anytime a new agent is added to Atera, a new device is added to Atera, this software or this profile will actually run automatically. If you added a script downloading software, then amazing, it will install that software. This is just another example of what you can do with the AI. You start using the AI script generator, create a script, and then add it to an IT automation profile, and then you can deploy that automatically.

I want to show just a couple of other things that you can do with the scripts. Within the admin section, we have our custom fields, and you can create a custom field anywhere within Atera—under tickets, devices, or whatever you would like. Let’s see. We have our custom fields here, and this is a quite new feature. We have script-based custom fields. Now, if you want to create a custom field with certain information from your devices that does not exist in Atera, again, you can customize this with a script-based custom field. All you need to do is go to the agent tab, add your new field, and there is a script-based custom field here. This is a new feature, and then again, use the AI function and the co-pilot to create a script that pulls that information from the different devices using the Atera agent, and then it’ll populate the field per device. This is a really good tip. A lot of people want that extra information, whether that’s a date or some type of ID or really whatever it is. 

Tully, you might have to actually share your screen for this. We mentioned that the co-pilot might actually be able to use the scripts that they create. Can you maybe just share that really briefly? 

Tully: Sure. Let me show everyone what we’re talking about. This is currently in beta, but this is a very cool feature. We’ve shown the whole process of how the AI helps us write the scripts. What we have now is that we can, for any of our scripts, decide if we want the co-pilot to be aware of any of our scripts. Let’s say I want the co-pilot to know the script. Ariel, the example you gave with the software would be a great example because if we have our custom software, once we toggle it on and let co-pilot be aware of this script, we could just go in the chat with co-pilot and say, “Could you please install this software for the device?” and it would automatically offer us to run the script through a smooth interaction with the co-pilot. This is currently in beta, but we wanted to show you guys a sneak peek of this. 

Ariel: I’m really excited for that. I think it could be huge. The use case of this is when, as I mentioned earlier, you can actually have a conversation with the co-pilot on, for instance, the device page. You can ask, “Why is this device slow?” and “What can I do to secure this device?” and sometimes the co-pilot can actually give you a suggestion with the click of a button where it says, “Install this software and run this script.” Then you can just add these scripts to the information that the co-pilot uses and actually run it with just the click of a button. You, as an IT technician, all you need to do is click, and that’s it. It’s a lot about just saving you as much time as possible and making it as smooth of a process to solve tickets. It’s really exciting stuff. 

We’re almost running out of time, so Kim, I wanted to just go over some more questions if you have some Q&A. Kim: Let’s take a look. If you have anything good, if not, we’ll answer your questions after this webinar. 

Kim: We have a lot of great questions here. I’m just scrolling to see if there’s one that we could pull up for everyone. Here, I can share this one. We can see if we can answer this here. “If I wanted to see all Windows machines in inventory, could I generate a report based on the information from this temp folder size script?” 

Ariel: Can you create a report based on a script? You can create a report based on custom fields that can be created with a script. I don’t believe that you can create a report based on temporary information. No, that’s not possible. However, if you would like for that information to go into a script-based custom field and then create a report on that, yes, that’s possible. 

Kim: Great. I think some of the others we can address after the webinar to go into some of the details. 

Ariel: Great. I’m going to share my screen again. People did ask, though, sorry to interrupt again, a couple of people did ask about pricing. 

Pricing is something you’ll have to contact our sales team about because it’s a new feature. It is through them. We have a form on the website for that. 

Just before time runs out, I wanted to show you that we have loads of webinars on our website. We just started this AI series. Today was about AI scripting. In a week, we have more hands-on with the general AI co-pilot. On January 29th, we have a webinar about PSA and ticketing using the co-pilot. 

As we’re running out of time, I would really appreciate it if you could all fill in the survey that Kim can you please launch. It would be really helpful for us to learn and improve on this webinar. If you liked it, please give us a good rating. We’re just looking for feedback to make these webinars as valuable as possible for you. That’s our goal at the end of the day, so it would be really good if you could fill out the survey. 

Thank you, everyone, for joining. I hope you found this webinar informative. Thank you, Kim. Thank you, Tully. 

Tully: Thank you, Ariel. It was really fun. 

Ariel: Yes, it was fun, and I’m excited for people to try this out. Everyone who has not tried it out, also join the rest of the webinars. Maybe, Kim, could you add just a link to our knowledge base articles? Some people prefer to read information, and some people are more visual learners. Just so everyone has their pick. 

I’ve added that in the chat. I’ve also added a note that at the top of this webinar, there’s a “Request an AI Co-Pilot Demo” button if you want information about pricing. For anybody whose questions I didn’t get to, my apologies. We will make sure to get back to you as soon as we can. Thank you, everyone, for joining. Have a wonderful 2025. My suggestion for all IT professionals is to check out AI and really consider it because at Atera, we firmly believe that whoever does not get on this AI revolution will fall behind. We prefer for you to be at the forefront of this and really take advantage of the knowledge, speed, and efficiency that this brings. Thanks a lot, and we hope you filled out the survey. Hope to see you next week in the webinar on Wednesday. Bye, everyone!