Drop the hype

Get real about Autonomous IT.

Most AI talks autonomy but can’t resolve real IT incidents. Answer five quick, real-world questions to see how autonomous your tool really is.

Run the test

01 / 05

The Autonomous IT test

Five questions to see what your tool would actually do when the demo ends and the real work begins.

Complete the test to reveal its autonomy level and enter our AirPods Pro prize draw.

Put it to the test →

Five questions. About two minutes.

Put your tool to the test

1/5

Teams app keeps freezing.
What does the AI do?

Sends a troubleshooting article and leaves the employee to fix it. Checks likely causes in the cloud and escalates to a technician when not found. Reboots Teams through the admin center and considers it handled. Accesses the laptop, fixes the cause, verifies Teams is stable, and closes the ticket.

Put your tool to the test

2/5

The sales app starts throwing errors.
What’s the AI’s move?

Posts an issue summary and suggests troubleshooting steps. Reviews error logs in app, then hands off the diagnosis. Restarts the app from the vendor dashboard and marks it resolved. Accesses the machine, repairs the root cause, confirms the errors are gone, and closes the ticket.

Put your tool to the test

3/5

A new hire is locked out.
What can the AI actually resolve?

Sends password-reset instructions the employee cannot access. Checks identity management lockout signals, identifies the cause and briefs tech. Resets the password and MFA through the directory and assumes access is restored. Accesses the laptop, repairs the sign-in issue, confirms access, and closes the ticket.

Put your tool to the test

4/5

A laptop is full and backups have stopped.
What does the AI do?

Tells the employee to clear space themselves. Analyzes storage data in the cloud, runs cleanup routine, escalates the issue. Increases the storage allowance and treats the capacity alert as resolved. Accesses the laptop, clears the issue, restores backups, verifies syncing, and closes the ticket.

Put your tool to the test

5/5

A server fills up at 3 a.m.
How does the AI respond?

Updates the status page and shares troubleshooting information. Runs a playbook, adapts a diagnosis, and escalates to a senior tech. Applies available changes through connected admin tools without repairing the server itself. Accesses the server, clears the issue, restarts the database, verifies logins, and closes the incident.

ResultsAutonomy level

You’ve got a chatbot with big dreams.

It’s got opinions about your incident, but it doesn’t have hands. It sends an article, opens a ticket, updates status, or maybe narrates the fix, but waits for a human to actually do it. This is suggestion disguised as autonomy, and when an incident requires access to your machine, it taps out.

Real autonomy closes the incident on the device, with no human finishing the job. Only one agent makes it that far.

Meet Robin Retake the test

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LowPartialFull Autonomy level 30%

ResultsAutonomy level

That’s one very capable
assistant, not a tech.

This one runs some diagnostics, flips a setting, restarts a service in some console it can reach. It gets you partway, then stops exactly where the real work starts, on the device, server, or network itself. It either points at the fix and waits for a human, or acts on the surface and marks resolved what really…isn’t.

The last mile onto the device is the whole difference, and it’s the one step this tool won’t take on its own. Only one agent makes it there.

Meet Robin Retake the test

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Enter the raffle →

LowPartialFull Autonomy level 50%

ResultsAutonomy level

That’s not a tool. That’s Robin.

It doesn’t describe the fix or pass it on. It reaches onto the device, the server, the network, the cloud, wherever the incident actually lives, and diagnoses, remediates, verifies, and closes the incident, with a full audit trail. You’re looking at real end-to-end autonomous resolution for technical incidents, and only Robin does just that.

Book a demo and watch it work the incidents that just keep coming up.

Meet Robin Retake the test

Completed the quiz? Enter the raffle for a chance to win AirPods. T&Cs apply.

Enter the raffle →

LowPartialFull Autonomy level 100%

Meet Robinand say goodbye toIT incidents forever.

Built on Atera’s AI-native platform, Robin autonomously resolves technical incidents end to end, without technician intervention. It works across your existing IT stack to diagnose issues, remediate them, and verify resolution within enterprise-grade security and governance guardrails. When escalation is needed, Robin hands the incident to a technician with full context.

Book a demo

What Robin resolves

Tier-1 and complex Tier-2 technical incidents,
end to end, no technician in the loop

Password resets

Teams freezing

Printer offline

Database connection drops

Password resets

Teams freezing

Printer offline

Database connection drops

Password resets

Teams freezing

Printer offline

Database connection drops

Password resets

Teams freezing

Printer offline

Database connection drops

Account lockouts

VPN won’t connect

Slow boot times

DNS misconfigured

Account lockouts

VPN won’t connect

Slow boot times

DNS misconfigured

Account lockouts

VPN won’t connect

Slow boot times

DNS misconfigured

Account lockouts

VPN won’t connect

Slow boot times

DNS misconfigured

MFA resets

Disk full

Service won’t start

Mapped drive missing

MFA resets

Disk full

Service won’t start

Mapped drive missing

MFA resets

Disk full

Service won’t start

Mapped drive missing

MFA resets

Disk full

Service won’t start

Mapped drive missing

Outlook crashing

Backups failing

Server out of space

Certificate expired

Outlook crashing

Backups failing

Server out of space

Certificate expired

Outlook crashing

Backups failing

Server out of space

Certificate expired

Outlook crashing

Backups failing

Server out of space

Certificate expired

Password resets

Teams freezing

Printer offline

Database connection drops

Password resets

Teams freezing

Printer offline

Database connection drops

Password resets

Teams freezing

Printer offline

Database connection drops

Password resets

Teams freezing

Printer offline

Database connection drops

Account lockouts

VPN won’t connect

Slow boot times

DNS misconfigured

Account lockouts

VPN won’t connect

Slow boot times

DNS misconfigured

Account lockouts

VPN won’t connect

Slow boot times

DNS misconfigured

Account lockouts

VPN won’t connect

Slow boot times

DNS misconfigured

MFA resets

Disk full

Service won’t start

Mapped drive missing

MFA resets

Disk full

Service won’t start

Mapped drive missing

MFA resets

Disk full

Service won’t start

Mapped drive missing

MFA resets

Disk full

Service won’t start

Mapped drive missing

Outlook crashing

Backups failing

Server out of space

Certificate expired

Outlook crashing

Backups failing

Server out of space

Certificate expired

Outlook crashing

Backups failing

Server out of space

Certificate expired

Outlook crashing

Backups failing

Server out of space

Certificate expired

Autonomous resolutionthat’s really
worth the hype

92% Autonomous resolution.Not just narration or escalation. Actual tickets closed. The end.
0.1 sec Time to first response.Faster than anyone can type “have you tried restarting it.”
<2 min Average resolution time.About the length of this sentence, read slowly.

Integrated with any ITSM

+20

Technical incidents? Taken care of.Impact? Felt across the organization.

For technicians

The repetitive Tier-1 and complex Tier-2 queue clears itself, freeing the team for the high-value work only people can do.

For employees

No ticket limbo, no help article they can’t open. They get unblocked in minutes and get back to work.

For the business

IT friction stops dragging on the whole workforce. The enterprise keeps momentum going, uninterrupted.

What customers say

“When I saw the demo, I said, this is the future of how IT needs to operate. The AI agent itself, Robin, was leaps and bounds above any other product we evaluated.”