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Autonomous IT, made real with AI

Atera’s AI agents don’t just assist, they act. From detection to resolution, they fix issues directly on user devices, taking your IT management from automated to autonomous.

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Your IT essentials.
Integrated. Elevated.

Your IT essentials.
Integrated. Elevated.

Smarter workflows, leaner ops, better decisions

With AI now woven into its core, Atera centralizes your tools and boosts productivity through a modern, scalable architecture that enables faster, smarter work with less effort.

AI Copilot

AI Copilot is your intelligent IT companion, seamlessly extending your IT team’s capabilities without adding to headcount. With the power of Agentic AI, it helps technicians work faster and with greater accuracy.

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IT Autopilot

IT Autopilot, an autonomous IT agent, instantly resolves IT issues anytime, anywhere. It empowers end users to self-serve, reduces IT workload by up to 40%, and minimizes incoming tickets.

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Network Discovery

Atera’s Network Discovery tool gives IT teams complete visibility of their IT infrastructure by mapping connected devices. This real-time monitoring identifies potential vulnerabilities, ensuring effective asset management and security.

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Ticketing & Help Desk

Atera’s fully integrated, AI-powered ticketing and service desk solution provides intelligent recommendations, automated workflows, and seamless communication to streamline issue resolution and enhance IT support and customer service.

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Remote Monitoring & Management

Atera’s real-time monitoring, remote access, automated patch management, and intelligent IT automations enable IT professionals to remotely detect, diagnose, and resolve issues before they cause operational disruptions, reducing downtime and eliminating the need for on-site troubleshooting.

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Asset Management

Atera’s asset management capabilities empower IT professionals to efficiently track, manage, and audit assets through a centralized platform. With flexible custom asset fields, Atera simplifies asset tracking to enhance visibility, reduce manual effort, and improve operational efficiency.

Patch Management

Atera’s automated patch management streamlines the process of securing and optimizing IT environments. It scans, schedules, and deploys critical patches from a centralized dashboard while allowing for customizable patching policies to minimize disruptions.

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Integrations

Atera’s platform integrates with leading partners and offers built-in and add-on solutions, including security tools, backup, and MDM, to optimize performance and expand IT management capabilities.

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Enterprise-grade

Atera prioritizes security and compliance through robust protections that align with industry standards and best practices. Our AI-driven features, built on Microsoft’s Responsible AI principles empower IT teams to work efficiently while maintaining trust and compliance.

The depth of a full-stack platform with the power of AI

A better way to support work

With Autonomous IT support running in the background, employees get instant help. That means no waiting, no tickets, and no slowdown.

AI agents working for you

Atera’s AI agents work alongside your team to handle up to 40% of routine tasks autonomously.

Run your IT from one place

Atera unifies RMM, helpdesk, ticketing, and patching into a single, streamlined platform to give you full visibility and control.

IT that runs smarter, with you
or for you

Autopilot
Copilot
IT Autopilot

From automated to Autonomous IT

IT Autopilot goes beyond assistance and autonomously resolves issues on end-user devices with no hands needed.

Enterprise-grade IT support, 24/7

IT Autopilot delivers human-like assistance, not canned responses.

Context-aware intelligence

IT Autopilot taps into your knowledge base to solve issues your way.

Smarter daily workflows

IT Autopilot deploys apps, resets passwords, provides real-time insights, and more.

What global IT teams are saying

“The AI copilot is like having another team member. Tickets have been reduced by 25-35% and its assisting us with knowledge base generation.”

Zack Barr

Service Desk Analyst


35%
reduction in the number of incoming tickets
100%
automated knowledge base generation
Read case study

“The role of IT is very important in our college, especially with so much of our instruction now happening online—we we don’t have the luxury of downtime. Atera has been an invaluable tool, allowing us to monitor all campus devices and ensure our systems stay up and running 24/7.”

David Johnston

Director of Information Technology


3
Geographical sites
5000
End users
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“Atera is instrumental in allowing Trapp technology to deliver world-class IT solutions to over 2500 clients and 140,000 endpoints… Partnering with Atera is gonna allow us to more efficiently grow into the future.”

Shawn Davidson


President


30%
decrease in first reply time
+10%
annual increase in NPS
Read case study

Security-first, AI-responsible

Our platform is built with best-in-class security, data protection, and compliance standards, and our AI features are developed with transparency and governance at every step.

Works with the tools you already use

Atera integrates with your IT favorites from Microsoft Teams and Slack to Zapier and Bitdefender.

Award-winning, peer-approved

See why we’re top-rated on G2 in categories like Remote Monitoring, Patch Management, and Helpdesk.

Best IT Management Software Products 2025
Users love Atera on G2
Atera is a leader in Enterprise IT Management on G2
Atera is a leader in Enterprise IT Management on G2
Atera is a leader in Enterprise Enterprise IT Management on G2

Take the leap towards Autonomous IT

Deploy your first agent in minutes. Experience the exponential impact yourself!