“The AI copilot is like having another team member. Tickets have been reduced by 25-35% and its assisting us with knowledge base generation.”
Zack Barr
Service Desk Analyst
Discover intuitive, secure IT management that scales with you.
Whether you’re managing a small team or a global infrastructure, you gain the strength of enterprise IT with the flexibility to adapt. Quick to deploy and easy to integrate with existing tools, our RMM solution evolves with your needs, so your team can focus on delivering superior service to every user.
Devices under management
Patch success rate
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Automated patching actions
Leverage your personal IT companion to accelerate troubleshooting and optimize daily IT tasks with precise, contextual, and personalized recommendations.
Of AI Copilot users report accurate diagnostics
AI Copilot conversations per month
Hours saved on average per week
RMM (Remote Monitoring and Management) software is an essential tool for IT management that enables the remote monitoring, management, and protection of a wide range of systems and devices, as well as a wide variety of automations. It empowers IT teams with real-time visibility into device health, system updates, and potential security threats, facilitating quick issue resolution as well as proactive maintenance that prevents downtime and boosts operational resilience.
The right RMM tool should align with your business’ management needs, scale, security requirements, budget, and growth trajectory. Consider ease of setup and use, automation capabilities, remote monitoring, real-time insights, analytics and reporting, and cybersecurity tools, as well as integrations. A versatile RMM should help streamline operations without adding complexity, enabling IT pros to remain proactive as the organization evolves.
The Atera agent is a software installed on devices to enable remote monitoring and management. It continuously tracks key metrics like device availability, CPU, RAM, disk usage, component temperatures, network bandwidth, Windows events, and services. This remote monitoring capability also includes collecting hardware and OS information such as IP address, OS version, security settings, and user activity, which is securely transmitted to the Atera console to alert IT professionals of potential issues.
Yes! Atera offers powerful monitoring software for Mac devices through a dedicated agent that enables real-time performance monitoring, automated alerts, patch management, and remote access via tools like Splashtop and AnyDesk. For Linux systems, Atera provides a robust Linux RMM solution, featuring a Linux Agent that supports performance tracking, command-line management via SSH, and GUI-based remote access for supported distributions. This ensures comprehensive visibility and control across diverse operating systems in your IT environment.
Yes! We offer RMM-specific webinars—you can watch on demand or catch a live session here. We also have RMM-specific training available on our Academy.