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Control your IT landscape with a complete, reliable RMM

Discover intuitive, secure IT management that scales with you.

Consolidate your tools with Atera’s RMM

Whether you’re managing a small team or a global infrastructure, you gain the strength of enterprise IT with the flexibility to adapt. Quick to deploy and easy to integrate with existing tools, our RMM solution evolves with your needs, so your team can focus on delivering superior service to every user.

IT support for devices with Atera. Visual screenshot of the actions possible with the software

Manage with instant clarity

Monitor, control, and understand your IT environments at a glance for optimized performance with powerful remote monitoring capabilities. Keep your systems up and running with real-time access and alerts. Support your end users anytime, anywhere.

Achieve unmatched protection

Ensure compliant, safe, and resilient IT management with robust patch management, automation, and reporting. Scale your IT operations confidently with curated integrations and 24/7 customer support.

IT pro showing the metrics of a customer computer

Hit the ground running

Deliver value within minutes with our user-friendly interface and comprehensive features. Flexible and intuitive, our solution enables fast deployment and seamless integration with your existing systems.

One RMM, limitless capabilities

Remote Management

Access and manage endpoints securely with built-in AnyDesk, Splashtop, TeamViewer, and ScreenConnect. Troubleshoot issues, deploy updates, and maintain control from anywhere.

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IT Remote Management, screenshot of the Splashtop remote session with Atera
Software Management

Simplify software deployments and updates with centralized management tools, allowing you to effortlessly track, deploy, and uninstall applications across your entire network.

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IT Atera screenshot of the software management app
Patch Management

Automate Windows, macOS, Linux, and third-party software updates to protect systems from vulnerabilities. Prioritize, sort, and schedule updates effortlessly.

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Screenshot of the RMM software of Atera and its Patch Management
Network Monitoring and Alert Management

Track network performance with real-time monitoring. Receive instant alerts to quickly identify and resolve potential issues before they impact your users.

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Threshold Item screenshot of Atera RMM
IT Automation and Scripting

Reduce manual workloads and enhance efficiency by automating maintenance and repetitive tasks, and leverage powerful scripting for greater productivity.

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Screenshot of Atera's It automation and scripting
Reporting and Analytics

Gain actionable insights with comprehensive reporting tools. Track performance, identify trends, and make data-driven decisions to optimize your IT operations.

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IT RMM Atera screenshot of Hardware inventory report

Atera’s RMM in numbers

  • 6M

    Devices under management

  • 97%

    Patch success rate

  • 1.2 sec

    For agents to go online

  • 99%

    Automated patching actions

Your IT essentials.
Integrated. Elevated.

Your IT essentials.
Integrated. Elevated.

Smarter workflows, leaner ops, better decisions

With AI now woven into its core, Atera centralizes your tools and boosts productivity through a modern, scalable architecture that enables faster, smarter work with less effort.

AI Copilot

AI Copilot is your intelligent IT companion, seamlessly extending your IT team’s capabilities without adding to headcount. With the power of Agentic AI, it helps technicians work faster and with greater accuracy.

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IT Autopilot

IT Autopilot, an autonomous IT agent, instantly resolves IT issues anytime, anywhere. It empowers end users to self-serve, reduces IT workload by up to 40%, and minimizes incoming tickets.

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Network Discovery

Atera’s Network Discovery tool gives IT teams complete visibility of their IT infrastructure by mapping connected devices. This real-time monitoring identifies potential vulnerabilities, ensuring effective asset management and security.

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Ticketing & Help Desk

Atera’s fully integrated, AI-powered ticketing and service desk solution provides intelligent recommendations, automated workflows, and seamless communication to streamline issue resolution and enhance IT support and customer service.

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Remote Monitoring & Management

Atera’s real-time monitoring, remote access, automated patch management, and intelligent IT automations enable IT professionals to remotely detect, diagnose, and resolve issues before they cause operational disruptions, reducing downtime and eliminating the need for on-site troubleshooting.

Asset Management

Atera’s asset management capabilities empower IT professionals to efficiently track, manage, and audit assets through a centralized platform. With flexible custom asset fields, Atera simplifies asset tracking to enhance visibility, reduce manual effort, and improve operational efficiency.

Patch Management

Atera’s automated patch management streamlines the process of securing and optimizing IT environments. It scans, schedules, and deploys critical patches from a centralized dashboard while allowing for customizable patching policies to minimize disruptions.

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Integrations

Atera’s platform integrates with leading partners and offers built-in and add-on solutions, including security tools, backup, and MDM, to optimize performance and expand IT management capabilities.

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Enterprise-grade

Atera prioritizes security and compliance through robust protections that align with industry standards and best practices. Our AI-driven features, built on Microsoft’s Responsible AI principles empower IT teams to work efficiently while maintaining trust and compliance.

Integrations for every purpose

Customize your IT environment with best-in-class apps for backup, security, network monitoring, and more.

Transforming IT for teams worldwide

Amplify your RMM with

AI Copilot

Leverage your personal IT companion to accelerate troubleshooting and optimize daily IT tasks with precise, contextual, and personalized recommendations.

  • Diagnose devices in real-time and gain instant, actionable insights
  • Proactively analyze alerts and take action
  • Automate tasks through robust scripting and OID generators
  • Simplify compliance using AI-driven audit logs

90%

Of AI Copilot users report accurate diagnostics

20K+

AI Copilot conversations per month

11-13

Hours saved on average per week


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What global IT teams are saying

“The AI copilot is like having another team member. Tickets have been reduced by 25-35% and its assisting us with knowledge base generation.”

Zack Barr

Service Desk Analyst


35%
reduction in the number of incoming tickets
100%
automated knowledge base generation
Read case study

“The role of IT is very important in our college, especially with so much of our instruction now happening online—we we don’t have the luxury of downtime. Atera has been an invaluable tool, allowing us to monitor all campus devices and ensure our systems stay up and running 24/7.”

David Johnston

Director of Information Technology


3
Geographical sites
5000
End users
Read case study

“Atera is instrumental in allowing Trapp technology to deliver world-class IT solutions to over 2500 clients and 140,000 endpoints… Partnering with Atera is gonna allow us to more efficiently grow into the future.”

Shawn Davidson


President


30%
decrease in first reply time
+10%
annual increase in NPS
Read case study

Proven. Trusted. Certified.

Frequently asked questions

RMM (Remote Monitoring and Management) software is an essential tool for IT management that enables the remote monitoring, management, and protection of a wide range of systems and devices, as well as a wide variety of automations. It empowers IT teams with real-time visibility into device health, system updates, and potential security threats, facilitating quick issue resolution as well as proactive maintenance that prevents downtime and boosts operational resilience.

The right RMM tool should align with your business’ management needs, scale, security requirements, budget, and growth trajectory. Consider ease of setup and use, automation capabilities, remote monitoring, real-time insights, analytics and reporting, and cybersecurity tools, as well as integrations. A versatile RMM should help streamline operations without adding complexity, enabling IT pros to remain proactive as the organization evolves.

The Atera agent is a software installed on devices to enable remote monitoring and management. It continuously tracks key metrics like device availability, CPU, RAM, disk usage, component temperatures, network bandwidth, Windows events, and services. This remote monitoring capability also includes collecting hardware and OS information such as IP address, OS version, security settings, and user activity, which is securely transmitted to the Atera console to alert IT professionals of potential issues.

Yes! Atera offers powerful monitoring software for Mac devices through a dedicated agent that enables real-time performance monitoring, automated alerts, patch management, and remote access via tools like Splashtop and AnyDesk. For Linux systems, Atera provides a robust Linux RMM solution, featuring a Linux Agent that supports performance tracking, command-line management via SSH, and GUI-based remote access for supported distributions. This ensures comprehensive visibility and control across diverse operating systems in your IT environment.

Yes! We offer RMM-specific webinars—you can watch on demand or catch a live session here. We also have RMM-specific training available on our Academy.

Ready to see how IT runs on Atera?