From remote IT monitoring & management to powerful ticketing and customer satisfaction surveying, Atera brings your entire IT business together. Less hassle, more control, and an MSP strategy that actually works.
Remote Monitoring and Management (RMM)
Atera is an IT management solution that enables monitoring, management and automation of hundreds of SMB IT networks from a single console. Atera includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.
Mobile Technician Management
Carry your support desk with you wherever you go, with the free Atera Mobile view: reply to tickets, add notes and perform bulk actions on tickets even as you’re taking a walk down the street or waiting for your order to arrive at a restaurant. All that and more, completely free.
Technicians in the field can register their time, update actions taken and verify service provided through your customer’s approval. All actions are registered and stored in the ticket.