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Remote monitoring and management software

The all-in-one Remote Monitoring and Management software (RMM) that offers full visibility and control to upgrade your IT management from reactive to proactive with a single solution.

Real-time monitoring and alerts

Monitor system activity in real-time, and scale up to manage as many customers, devices, or sites as you need. With automated alerts and thresholds for different device types, get full visibility into device or group behaviors that keep you ahead of the game and two steps ahead of any looming incidents. Set specific alert thresholds for different device types customized according to user preferences, and stay on top of:

 

  • System resources
  • Logged-in users
  • Network & IP Monitoring
  • SNMP Monitoring
  • Windows updates
  • SQL Server
  • Exchange
  • Active Directory
  • Hyper-V & SNMP enabled devices
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Real-time monitoring and alerts RMM - Mobile - EN

IT automation

Let Atera’s remote monitoring software do the hard work so you can focus on the smart work. Automate manual and repetitive tasks by setting IT automation profiles and assigning them to different devices and/or end-users. Free up your and/or your technician’s time to add value better invested elsewhere. Atera offers threshold profiles, which can automatically take action based on a trigger. It’s even possible to create an onboarding profile (with software bundles) and assign them to each new agent. Our robust script library has hundreds of scripts, all of which can be run directly from Atera using PowerShell, CMD files, and more.

 

  • Create System Restore Point
  • Delete Temp Files
  • Delete Internet History
  • Reboot
  • Shutdown
  • Defragment (All disks)
  • Run Chkdsk(All disks)
  • Run Full System Scan
  • Check for New Updates
  • Running custom scripts, or those from Atera’s shared script library
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IT AUTOMATION

Patch management

Atera manages all OS patches for Windows and Mac, and also integrates with Chocolatey and Homebrew to automate software installation, patching and updates for a wide range of software. Program your playground just the way you like it, and install exactly what you need in terms of OS and hardware, down to scheduling a reboot at the right time where and when necessary, or creating granular software bundles with exactly what you need for each specific use case. Benefit from:

Run Windows Update: All / Critical / Important / Security.
Run Windows Update: Service Pack
Install Microsoft Office Updates
Install Driver Updates (Hardware)
Install Java updates
Install Adobe updates
Reboot If Needed
Exclude patches

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Patch management RMM - Mobile - EN

Server monitoring

Our server monitoring software seamlessly integrates with your infrastructure, providing proactive insights and real-time tracking of server health, so you can prevent downtime and maintain operational excellence. The Atera Agent provides real-time health checks, alerting you to any issues before they escalate. It’s designed to make server management straightforward,  so you can:

 

  • Monitor server health
  • Get real-time alerts and notifications
  • Initiate fully automated remediation
  • Obtain essential server performance metrics
  • Customize tracking for tailored insights

 

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Atera's server monitoring

Reporting and analytics

Unfortunately the nature of the job means that as an IT professional, your work remains all too often behind the scenes, and misses out on the kudos it deserves. Hold up, since when did that mean you couldn’t take things to the next level? For your own business growth, you need to show customers or executives just how far you’re moving the needle. How? Simple, Atera’s wide range of reports and analytics that allow you to set and keep track of data-driven goals, including:

 

  • System health at-a-glance
  • Specific customer health
  • Agent health
  • System inventory audit
  • Microsoft Licensing
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Reporting and analytics - RMM - Mobile - EN

Integrated remote access with Splashtop and AnyDesk

You already know that today’s office environment is constantly reinventing itself, and rarely stays within a traditional four-walled setting. Thankfully the post-pandemic remote working landscape has added another weapon to your arsenal, and triggered a real need for IT professionals to facilitate remote access from anywhere. Atera integrates with Splashtop, AnyDesk, TeamViewer and ConnectWise.

  • Access desktops, servers, applications, files and data with ease
  • Share screens, send files, and establish remote control
  • Use AnyDesk to record a shared screen
  • Securely log in from anywhere, globally
  • Open Remote Desktop from a device, ticket or alert for quick time to value
    Allow employees and end-users to remotely access their work PC from home
  • Chat with users in real-time to resolve issues
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remote access - RMM - Mobile - EN

Software Installations

Explore effortless software installation with Atera. Deploy applications across devices seamlessly for streamlined management and enhanced efficiency. Simplify your software implementation process with intuitive controls and automated procedures.

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RMM software installation

Advanced remote maintenance

From Task Manager to Service Manager and Command Prompt Access, you have total maintenance capabilities right at the touch of a button. See for yourself, and check it out now for free. Uninstall applications, run scripts, install patches and run virtually any command you’ll ever need from Atera’s remote management software.

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Asset and inventory scanning

Take a step back to get a real sense, as well as a complete overview of all the assets you’re responsible for, including who has governance and control, where documentation is kept, and your whole strategy from easy onboarding until the final frontier of your IT ecosystem.

 

  • Hardware distribution
  • Software inventory
  • Operating System distribution
  • MS Office distribution
  • Antivirus type, update, and license status
  • HDD Usage and alerting on upgrade required
  • Hardware (CPU, Memory) type, size, and alert on upgrade required
  • Detailed Server and Workstation configuration and status
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Complete Activity Log

Every single action or command that you or any other user issued is automatically logged into the main database. Review them all at your convenience, and at any time with total traceability so you can really keep a 360° view of what’s going on inside your IT systems.

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SNMP Monitoring

With automatic OID monitoring on Linux-based devices (routers, firewalls, PCs, etc.) you now have the capacity to monitor all of your printers, RAIDs, routers, and other SNMP devices, out-of-the-box.

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IT documentation

Supercharge your written business records with Atera’s powerful IT documentation capabilities.

  • Automate and simplify onboarding and onboarding procedures
  • Effortless password management
  • Create and customize your own knowledge base
  • Link assets for easy navigation
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Custom Assets just the way you like

Add your assets, categorize your assets, and create asset types, to manage your unmonitored devices the way you want to.

Linux Remote Monitoring and Management for deeper visibility

Utilize Atera’s next-level Linux agent to gain complete visibility and control over your Linux environments seamlessly!

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01

Remote Monitoring & Management (RMM)

Get full visibility and control of your IT environment—unlimited devices, fixed monthly cost.

02

Atera AI

Unlock new standards of organizational efficiency with Atera’s AI-powered solution.

03

Remote Access

Start sessions instantly and easily with AnyDesk, Splashtop, TeamViewer, or ScreenConnect.

04

Helpdesk & Ticketing

Deliver immediate, efficient, reliable end-user support and issue resolution at scale.

05

Network Discovery

Network Discovery provides complete security scans of your network in real time.

06

Patch Management

Automate Windows, Mac, and Linux software patches on your end-user devices.