Remote monitoring and management software

The all-in-one Remote Monitoring and Management software (RMM) that offers full visibility and control to upgrade your IT management from reactive to proactive with a single solution.

RMM dashboard

Real-time monitoring and alerts

Monitor system activity in real-time, and scale up to manage as many customers, devices, or sites as you need. With automated alerts and thresholds for different device types, get full visibility into device or group behaviors that keep you ahead of the game and two steps ahead of any looming incidents. Set specific alert thresholds for different device types customized according to user preferences, and stay on top of:

 

  • System resources
  • Logged-in users
  • Network & IP Monitoring
  • SNMP Monitoring
  • Windows updates
  • SQL Server
  • Exchange
  • Active Directory
  • Hyper-V & SNMP enabled devices
Learn more
Real-time monitoring and alerts RMM - Mobile - EN

IT automation

Let Atera’s remote monitoring software do the hard work so you can focus on the smart work. Automate manual and repetitive tasks by setting IT automation profiles and assigning them to different devices and/or end-users. Free up your and/or your technician’s time to add value better invested elsewhere. Atera offers threshold profiles, which can automatically take action based on a trigger. It’s even possible to create an onboarding profile (with software bundles) and assign them to each new agent. Our robust script library has hundreds of scripts, all of which can be run directly from Atera using PowerShell, CMD files, and more.

 

  • Create System Restore Point
  • Delete Temp Files
  • Delete Internet History
  • Reboot
  • Shutdown
  • Defragment (All disks)
  • Run Chkdsk(All disks)
  • Run Full System Scan
  • Check for New Updates
  • Running custom scripts, or those from Atera’s shared script library
Learn more
IT automation - RMM - Mobile - EN

Patch management

Atera manages all OS patches for Windows and Mac, and also integrates with Chocolatey and Homebrew to automate software installation, patching and updates for a wide range of software. Program your playground just the way you like it, and install exactly what you need in terms of OS and hardware, down to scheduling a reboot at the right time where and when necessary, or creating granular software bundles with exactly what you need for each specific use case. Benefit from:

Run Windows Update: All / Critical / Important / Security.
Run Windows Update: Service Pack
Install Microsoft Office Updates
Install Driver Updates (Hardware)
Install Java updates
Install Adobe updates
Reboot If Needed
Exclude patches

Learn more
Patch management RMM - Mobile - EN

Advanced remote maintenance

From Task Manager to Service Manager and Command Prompt Access, you have total maintenance capabilities right at the touch of a button. See for yourself, and check it out now for free. Uninstall applications, run scripts, install patches and run virtually any command you’ll ever need from Atera’s remote management software.

Integrated remote access with Splashtop and AnyDesk

You already know that today’s office environment is constantly reinventing itself, and rarely stays within a traditional four-walled setting. Thankfully the post-pandemic remote working landscape has added another weapon to your arsenal, and triggered a real need for IT professionals to facilitate remote access from anywhere. Atera integrates with Splashtop, AnyDesk, TeamViewer and ConnectWise.

  • Access desktops, servers, applications, files and data with ease
  • Share screens, send files, and establish remote control
  • Use AnyDesk to record a shared screen
  • Securely log in from anywhere, globally
  • Open Remote Desktop from a device, ticket or alert for quick time to value
    Allow employees and end-users to remotely access their work PC from home
  • Chat with users in real-time to resolve issues
Learn more
remote access - RMM - Mobile - EN

Asset and inventory scanning

Take a step back to get a real sense, as well as a complete overview of all the assets you’re responsible for, including who has governance and control, where documentation is kept, and your whole strategy from easy onboarding until the final frontier of your IT ecosystem.

 

  • Hardware distribution
  • Software inventory
  • Operating System distribution
  • MS Office distribution
  • Antivirus type, update, and license status
  • HDD Usage and alerting on upgrade required
  • Hardware (CPU, Memory) type, size, and alert on upgrade required
  • Detailed Server and Workstation configuration and status

Reporting and analytics

Unfortunately the nature of the job means that as an IT professional, your work remains all too often behind the scenes, and misses out on the kudos it deserves. Hold up, since when did that mean you couldn’t take things to the next level? For your own business growth, you need to show customers or executives just how far you’re moving the needle. How? Simple, Atera’s wide range of reports and analytics that allow you to set and keep track of data-driven goals, including:

 

  • System health at-a-glance
  • Specific customer health
  • Agent health
  • System inventory audit
  • Microsoft Licensing
Learn more
Reporting and analytics - RMM - Mobile - EN

Complete Activity Log

Every single action or command that you or any other user issued is automatically logged into the main database. Review them all at your convenience, and at any time with total traceability so you can really keep a 360° view of what’s going on inside your IT systems.

SNMP Monitoring

With automatic OID monitoring on Linux-based devices (routers, firewalls, PCs, etc.) you now have the capacity to monitor all of your printers, RAIDs, routers, and other SNMP devices, out-of-the-box.

IT documentation

Supercharge your written business records with Atera’s powerful IT documentation capabilities.

  • Automate and simplify onboarding and onboarding procedures
  • Effortless password management
  • Create and customize your own knowledge base
  • Link assets for easy navigation
Learn more

Keep tabs on the latest news and resources to achieve IT mastery.

Bright-thinking
Always updating

What the Strengthening American Cybersecurity Act of 2022 means for IT departments

IT departments may count as covered entities, which means they need to report on vulnerabilities and strengthen specific security processes.

Learn more

Webinar highlights: boost your efficiency with IT Automation Profiles

If you missed the event, or you want a cheat sheet of all those best bits, here are your highlights!

Learn more

“Time to get rid of the IT department?” Not on our watch! 7 reasons why IT departments are here to stay

From visibility and control, to better security and cooperation, a single IT department just makes sense. Here’s how Atera sees it.

Learn more

What are the best solutions to back up MS Office 365?

Backing up can be completed in a number of ways for Microsoft 365, including manually, and via Acronis or Axcient. Here are your best options:

Learn more

more main features

Professional Services Automation

Simplify your tasks and communication with intuitive helpdesk, billing, and reporting.

Learn more

Remote Access

Start a session directly from an alert, ticket, or device via AnyDesk or Splashtop, or integrate with TeamViewer or ScreenConnect for bring your own license.

Learn more

Patch Management

Automate patches for Windows, Mac, and other software and OS on your end-users' devices.

Learn more

Helpdesk

Specifically tailored to the way IT departments accomplish their day-to-day tasks, Atera’s helpdesk solution and ticketing system are intuitive and user-friendly, enabling you to communicate with end users using a live chat, in addition to managing tickets like a boss.

Learn more

Network Discovery

Atera’s Network Discovery provides a comprehensive security scan and complete view of all of your end-user networks and devices, automatically updating to ensure you always see the full picture.

Learn more

Integrations

Atera lets you manage your environment with the tools you know and love, as well as adopt software add-ons as your IT needs evolve.

Learn more