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Proactive, efficient IT management for state and local government

Support public services efficiently with intelligent automation and AI, integrated RMM, helpdesk and ticketing, and compliance-ready reporting.

Proactive IT. Stronger security. Simpler compliance

Local government IT teams face constant pressure to deliver while managing aging systems, strict regulations, and growing digital complexity. Atera offers an intuitive, single-pane-of-glass solution, with the added power of AI agents.

Benefits for state and local governments

Smiling IT professional standing in an office with a dashboard showing device monitoring statistics, including device types, monitoring status, and online rates.

Centralized endpoint and asset management

Ensure full visibility into device ownership, maintenance, and status, as well as warranty expiration, for easy audits and accounting. Generate custom reports, extract deep insights and data for team tracking and management, and support detailed logging for audits and traceability.

Smiling IT professional with automation settings for patch, disk, and software management displayed on screen.

Maximized uptime with AI and automation

Leverage automation for large-scale deployment and pre-emptive maintenance. Harness Atera’s AI Copilot for real-time diagnostics and suggested solutions and actions, and Robin for autonomous Tier-1 fixes, accelerating issue resolution and freeing your team to focus on infrastructure tasks.

Diagram showing Atera’s RMM, Ticketing, Patch Management, Asset Management, and App Center connected to AI Agents.

All-in-one IT management with unlimited endpoints

Consolidate RMM and remote access, helpdesk & ticketing, and patch management into one centralized, intuitive platform. Equip local government IT teams with the tools they need to efficiently monitor and support services and public servants while maintaining regulatory readiness and uptime.

Illustration of Atera integrations with Bitdefender, AnyDesk, Duo, SentinelOne, ESET, and JumpCloud for IT security and identity management.

Secure and compliant

Leverage secure remote access, real-time alerts, and advanced security tools to protect sensitive data and meet regulatory requirements. Maintain compliance with automated patch management, encrypted audit-ready logs, and multiple authentication methods to ensure only authorized access. Customize with best-in-class third-party integrations.

Security-first, AI-responsible

Our platform is built with best-in-class security, data protection, and compliance standards, and our AI features are developed with transparency and governance at every step.

Atera in numbers

  • 13K+

    Customers

  • 120

    Countries

  • 6M

    Devices under management

  • 1M

    Tickets handled per month

Why state and local governments
trust Atera for IT management

“With Atera, we can resolve most issues within minutes. Between thresholds and auto-healing, patch and software management, Ticket Automation Rules are the unsung heroes of Atera. It helps with ticket routing and notifications..”

Marcos Prado


IT Infrastructure Manager


<10
minutes issue resolution
500+
endpoints
Read case study
San Mateo Supreme Court Building

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