Skip to main content
ai-stars Run your IT with

AI agents

AI agents help resolve issues faster, reduce downtime and bottlenecks, and support users 24/7, ushering in a new era of Autonomous IT.

The futuristic world of IT lead by Agentic AI from Atera under a pink sky

AI agents in action

Understand what makes
Autonomous IT possible

The case for Autonomous IT

  • Speed and availability

    Resolve IT issues around the clock, reduce time to resolution, and provide instant responses and continuous support without requiring additional staffing or resources.

  • Reduced workload

    Let AI agents take care of up to 40% of your tickets, freeing your IT team to focus on high-value, strategic work instead of repetitive issues.

  • Adaptive problem-solving

    Handle real-world IT issues with AI agents that understand, reason, and learn, making decisions based on context, history, and patterns just like a technician would.

A complete organizational upgrade



AI agents

AI Copilot

For technicians

Give your team the purpose-built IT companion they need to exceed their own capabilities.

Explore Copilot

IT Autopilot

For employees

Empower anyone in your organization to solve their own 
IT issues.

Explore Autopilot

Drive unprecedented impact with AI agents

AI Autopilot is the face of the digital workforce—an AI agent built for IT teams facing rising ticket volumes, staff shortages, and growing demands for instant resolution. Designed to handle IT requests and manage routine tasks autonomously, it keeps employees productive and operations running by enabling seamless, independent issue resolution.

Infographic of the Autopilot and Copilot zero delay resolution from Atera Agentic AI

Zero delay from alert to resolution

Autonomous IT agents handle routine tasks instantly—cutting resolution time to minutes by triaging tickets, supporting technicians with insights and actions, and delivering real-time solutions across devices and channels.

Screenshot from Atera AI agentic to free your team

Free your team with always-on AI agents

Agentic AI gives your techs a digital counterpart that works around the clock—solving issues, assisting users, and escalating only when needed. The result? Less burnout, happier teams, faster service, and minimal bottlenecks across the organization.

Infographic of the tickets solved by AI Agents thanks to Atera

Expanded IT power without the overhead

From password resets to software installs and device troubleshooting, autonomous agents free up your IT team to focus on strategy, upskilling, and innovation. Minimal training and no ramp-up, just unlimited support that evolves with your business.

IT team working smartly with AI Agentic

The agency to solve problems, at your command

This isn’t automation—it’s transformation. Agentic AI redefines how IT operates, shifting organizations from reactive maintenance to preemptive problem resolution with IT systems that can reason, plan, take actions, and improve over time to keep your organization ahead.

Proven results with immediate ROI

  • 40%

    Of your IT team’s
    workload eliminated

  • 0.1 sec

    To first response

  • 17 hrs

    Weekly time saved per tech (avg.)

What global IT teams are saying

“Atera is instrumental in allowing Trapp technology to deliver world-class IT solutions to over 2500 clients and 140,000 endpoints… Partnering with Atera is gonna allow us to more efficiently grow into the future.”

Shawn Davidson


President


30%
decrease in first reply time
+10%
annual increase in NPS
Read case study

“Atera enables us to monitor and run scripts across thousands of devices with ease, saving time and effort. Its asset management provides valuable insights, helping Nordlo upsell and plan client budgets effectively.”

Tomas Jacobsen


Director, Service and Delivery


+40%
increased efficiency
3
system consolidation
Read case study

“Atera’s AI Copilot script generator has been a game changer for my team.
We went from 30 minutes of Googling to 30 seconds to type it in.”

John Merrick​


Technical Lead​


66%
decrease in handling tickets
+50%
time won back
Read case study

Agentic AI FAQ

Ready to see how IT runs on Atera?