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Your IT companion

Atera AI Copilot

Expand your capabilities, empower your technicians.

Operate with AI-powered confidence

Purpose-built to help technicians exceed

Insights on demand
New

Access key information across your entire account and gain account intelligence insights, all in one place, no digging required.

Remote session summary

Get a clear and precise summary of your remote session by generating an itemized list of key points and actions performed on the end-user Windows device.

Real-time device troubleshooting

Use AI Copilot to run health checks, diagnose, suggest actions, and resolve issues on your Windows and macOS devices in seconds.

Instant ticket summaries

Get clear, concise summaries of every ticket, and skip the time-consuming review of long histories. With instant context at a glance, your team can jump straight into resolution.

Script generation

Turn simple, plain-text instructions into powerful scripts in seconds. No coding needed, whether you’re automating maintenance tasks or solving complex issues.

Command-line generation

Describe the problem in simple words, and AI Copilot instantly turns it into the right command, executed directly on the device.

Knowledge base connection

Link AI Copilot to your company database to automatically turn ticket resolutions into ready-to-use KB articles. Build a living library of solutions that grows smarter with every ticket.

AI Copilot is transforming IT work

  • 13 hrs

    Saved on average per week

  • 90%

    Of AI Copilot users report accurate diagnostics

  • 10X

    Faster ticket resolution 

Integrations for every purpose

Customize your IT environment with best-in-class apps for backup, security, network monitoring, and more.

Explore all integrations

What global IT teams are saying

“Atera is instrumental in allowing Trapp technology to deliver world-class IT solutions to over 2500 clients and 140,000 endpoints… Partnering with Atera is gonna allow us to more efficiently grow into the future.”

Shawn Davidson


President

30%
decrease in first reply time
+10%
annual increase in NPS
Read case study

“Atera enables us to monitor and run scripts across thousands of devices with ease, saving time and effort. Its asset management provides valuable insights, helping Nordlo upsell and plan client budgets effectively.”

Tomas Jacobsen


Director, Service and Delivery

40%
increased efficiency
3
systems consolidation
Read case study

“Atera’s AI Copilot script generator has been a game changer for my team.
We went from 30 minutes of Googling to 30 seconds to type it in.”

John Merrick​


Technical Lead​

66%
decrease in handling tickets
50%
time won back
Read case study

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Frequently asked questions

Ready to see how IT runs on Atera?