Contact Atera's Support Team

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Frequently asked questions

How much does it cost to use Atera?


Where can I learn more about using Atera?


*Help* I can’t log in to my Atera account. What do I do?


I’m lost! How do I troubleshoot the installation of the Atera Agent?


Hold up, how do I set up alerts in Atera?


I need advice on my Patch Management. How do I set it up in Atera?


There’s a lot of talk about tickets, but how do I actually create one?



Video learning hub


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Feedback & Beta

Third-Party support

  • Splashtop

    Got an issue with your Splashtop integration? Their team is always ready to support you.

    Contact Splashtop
  • Webroot

    Is your Webroot integration glitching? Manage your protection, speak to their Support.

    Contact Webroot
  • AnyDesk

    Have issues with your Anydesk performance? Their Support is waiting to help.

    Contact AnyDesk
  • Bitdefender

    Bitdefender is our cybersecurity partner. Got issues? Connect with their Support.

    Contact Bitdefender
  • Acronis

    Been a slight hitch with your integration? Contact Acronis’ Support.

    Contact Acronis
  • Xero

    Has your sync with Xero hit a snag? Count on their Support anytime!

    Contact Xero
  • QuickBooks Online

    Have trouble with your QuickBooks integration? Get help fast!

    Contact QuickBooks

We’re here to help

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Thank you.

Our Offices


Zion House, 45 Rothschild Blvd., 10th Floor , Tel Aviv, Israel 6578403

North America

244 Madison Ave.
New York, NY


Hurksestraat 60
5652 AL Eindhoven