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Frequently asked questions
How much does it cost to use Atera?
Where can I learn more about using Atera?
*Help* I can’t log in to my Atera account. What do I do?
I’m lost! How do I troubleshoot the installation of the Atera Agent?
Hold up, how do I set up alerts in Atera?
I need advice on my Patch Management. How do I set it up in Atera?
There’s a lot of talk about tickets, but how do I actually create one?
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Feedback & Beta
Got an issue with your Splashtop integration? Their team is always ready to support you.Contact Splashtop
Is your Webroot integration glitching? Manage your protection, speak to their Support.Contact Webroot
Have issues with your Anydesk performance? Their Support is waiting to help.Contact AnyDesk
Bitdefender is our cybersecurity partner. Got issues? Connect with their Support.Contact Bitdefender
Been a slight hitch with your integration? Contact Acronis’ Support.Contact Acronis
Has your sync with Xero hit a snag? Count on their Support anytime!Contact Xero
Have trouble with your QuickBooks integration? Get help fast!Contact QuickBooks
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