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FAQ

Frequently asked questions

How much does it cost to use Atera?

Where can I learn more about using Atera?

*Help* I can’t log in to my Atera account. What do I do?

I’m lost! How do I troubleshoot the installation of the Atera Agent?

Hold up, how do I set up alerts in Atera?

I need advice on my Patch Management. How do I set it up in Atera?

There’s a lot of talk about tickets, but how do I actually create one?

Resources

Video learning hub

Community

  • Reddit

    Reddit

    Have you got questions about the MSP world? Connect with your community now!

  • Facebook

    Facebook

    Want to know the status of things? Come for answers, stay for the community.

  • YouTube

    YouTube

    Learn by example. From 101 to expert knowledge, get the most out of your IT tool suite.

Feedback & Beta

Third-Party support

  • Splashtop

    Got an issue with your Splashtop integration? Their team is always ready to support you.

    Contact Splashtop
  • Webroot

    Is your Webroot integration glitching? Manage your protection, speak to their Support.

    Contact Webroot
  • AnyDesk

    Have issues with your Anydesk performance? Their Support is waiting to help.

    Contact AnyDesk
  • Bitdefender

    Bitdefender is our cybersecurity partner. Got issues? Connect with their Support.

    Contact Bitdefender
  • Acronis

    Been a slight hitch with your integration? Contact Acronis’ Support.

    Contact Acronis
  • Xero

    Has your sync with Xero hit a snag? Count on their Support anytime!

    Contact Xero
  • QuickBooks Online

    Have trouble with your QuickBooks integration? Get help fast!

    Contact QuickBooks

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