Create a unique and personalized support site for your customers with Atera’s Customer Portal. You can now fully customize and brand it so it looks and feels exactly the way you want it to. Through the Customer Portal, your customers can open and track tickets, access any information they need inside your knowledge base, as well as many more exciting things.
Provide next-level service with your Customer Portal
Sync your ticketing system, provide instant responses, issue articles and tips in your knowledge base and launch your service into the next level.
more sub features
Flexible contracts and billing
Easily create the perfect contract and service level agreement (SLA) that turns prospects into signed customers with the customization and flexibility you crave.Learn more
Reports and analytics
Generate on-demand or automated reports that track and measure end-users’ networks, assets, system health, and overall performance.Learn more
AI ticket tagging
AI auto-tagging makes your work-life easier by automatically categorizing tickets by chosen keywords. Search by specific tags to take your ticketing to the next level!Learn more
Fast-track your ticketing system to the next level with the most effective way to manage your users’ environments, time-tracking, communication, and details across the organization.Learn more