Provide next-level service with your Customer Portal

Create a unique and personalized support site for your customers with Atera’s Customer Portal. You can now fully customize and brand it so it looks and feels exactly the way you want it to. Through the Customer Portal, your customers can open and track tickets, access any information they need inside your knowledge base, as well as many more exciting things.

By formulating all of your clients’ questions and concerns in a robust and centralized client-facing knowledge base you can now wave goodbye to all those repetitive questions. Your customers will enjoy having all their queries answered in one easily accessible place, as well as getting full access to all your essential articles, tips, and tricks in your Knowledge Base whenever they want.

Training your team and keeping them up-to-date just got an upgrade.

Using your own customizable knowledge base, your team members can access all the information they really need, whenever they need it. Nothing makes working together as a team run smoother than powering up an internal comprehensive Knowledge Base for efficient communication. It may feel like Groundhog day every time that colleague asks you the same question – only now you know exactly where to point them to. Working smarter just got a lot easier.