Classify ticket tags automatically using AI to get better results, faster. Atera Plus is the smarter way to manage your tickets and ensure that nothing falls by the wayside.
Power up your ticket automation
Fast-track your ticketing system to the next level with the most effective way to manage your users’ environments, time-tracking, communication, and details across the organization. Atera Plus makes it easy and simple, with intelligent AI, automation rules, and smart integrations to streamline your email, billing, Customer Portal, and your SLAs.
more sub features
AI ticket tagging
AI auto-tagging makes your work-life easier by automatically categorizing tickets by chosen keywords. Search by specific tags to take your ticketing to the next level!Learn more
Sync your ticketing system, provide instant responses, issue articles and tips in your knowledge base and launch your service into the next level.Learn more
Flexible contracts and billing
Easily create the perfect contract and service level agreement (SLA) that turns prospects into signed customers with the customization and flexibility you crave.Learn more
Reports and analytics
Generate on-demand or automated reports that track and measure end-users’ networks, assets, system health, and overall performance.Learn more