When we started Atera, we were a bunch of guys coming from the IT enterprise world, and we started the company with the goal to develop a product that’s easy to use, with a transparent and simple business model. We knew we wanted to listen to you, the customers, hear your needs and put them…
Part 3: How to Leverage your Time and Genius to Succeed We’ve been getting some great feedback from our Jack of all Trades series, outlining how you can become a super successful MSP with three key stages. First up, we talked about creating content that attracts rather than sells. The next instalment in the…
According to the authors of a recent study into the mechanics of failure and success, “every winner starts out a failure.” There is no such thing as an overnight success, and even businesses who appear to have a meteoric rise to the top have hurdles, setbacks and tribulations to grapple with behind the scenes…
Part 2: Client Enrolment, AKA How to Package & Price Your Service Let’s keep the ball rolling on our Jack of all Trades series with the next instalment of how to become a super successful MSP. You’ve already learned how to create awesome content that attracts rather than sells to your potential customers. You…
We are excited to unveil our new Network Discovery tool to all you Aterans in addition to our full-suite PSA and RMM solution. For some, Network Discovery might be a brand-new tool, and you may be scratching your head over what value it is going to bring to your MSP business. Here are the top…
Navigating professional relationships within the workplace can be difficult, especially when it comes to working with complicated clients. It may not be ideal to terminate a client-company relationship, however, it might be necessary. Knowing what signs to look for within the relationship can help to determine whether or not they’re worth keeping as a client….
“Bring Your Own Device” (BYOD) policies allow employees to use their personal devices — such as smartphones, laptops, and tablets — in the workplace or for work purposes. Instead of using company-issued technology, BYOD policies let employees access company data, utilize company applications and programs, and connect to company networks and servers, either in the…
Cybercrime is projected to cause $6 trillion in damages worldwide by 2021. With the increasing amount of information stored on the cloud, connected devices, and the internet of things, vulnerabilities are everywhere. Cybercrime is a threat to (and targets) businesses of all sizes. For smaller businesses that do not employ full-time cybersecurity personnel, cybercrime…
Stanford University conducted a study on working from home which concluded that remote workers were more productive than workers in a traditional office setting. That same study found that there was 50% less attrition in remote workers than those who came into the office. In recent years, few trends have become as popular in…
