How to Manage Your MSP Business During the Coronavirus Pandemic

How to Manage Your MSP Business During the Coronavirus Pandemic – A Step-by-Step Guide for IT Services to be a Solid Foundation for Your Clients During Crisis Mode   “You earn reputation by trying to do hard things well.”  – Jeff Bezos   With COVID-19 forcing planet earth to work remotely, there’s now an unprecedented…

A Deep Dive into the Cybersecurity Trends to Watch in 2020

Last year, Panorays made its new years resolution to watch out for attacks leveraging third-party systems, predicting that this would be a growing concern for organizations throughout 2019.   Here at Atera, we’ve followed this issue throughout 2019, and we agree that it’s one of the biggest challenges of digital transformation and connectivity more widely….

Jack of all trades: How to Be a Super Successful MSP – Part 3

Part 3: How to Leverage your Time and Genius to Succeed   We’ve been getting some great feedback from our Jack of all Trades series, outlining how you can become a super successful MSP with three key stages. First up, we talked about creating content that attracts rather than sells. The next instalment in the…

Jack of All Trades: How to Be a Super Successful MSP – Part 2

Part 2: Client Enrolment, AKA How to Package & Price Your Service   Let’s keep the ball rolling on our Jack of all Trades series with the next instalment of how to become a super successful MSP. You’ve already learned how to create awesome content that attracts rather than sells to your potential customers. You…

Signs It’s Time to End a Client Relationship & Tips to Do It Politely

Navigating professional relationships within the workplace can be difficult, especially when it comes to working with complicated clients. It may not be ideal to terminate a client-company relationship, however, it might be necessary. Knowing what signs to look for within the relationship can help to determine whether or not they’re worth keeping as a client….