Discover how conversational AI improves patient care and how IT monitoring ensures reliability, security, and performance for healthcare AI systems with Atera’s solutions.

Discover how Zero Trust enhances security for both human and non-human identities. Learn how to protect service accounts, IoT devices, and automated systems with identity-based access controls and continuous verification.

Atera recently set out on a mission to get an inside look at what’s keeping IT leaders up at night. We surveyed over 1,000 CIOs and VPs of IT to get their take on where AI is taking their role

We’re introducing a new chapter for Atera. IT Autopilot is becoming Robin by Atera, and we’re putting a stake in the ground with a simple belief: technology should remove friction, not create it. With our new campaign, Let People Work, we’re doubling down on a future where AI doesn’t just assist IT teams, but actively resolves issues, clears operational noise, and gives people the freedom to focus on the work that actually matters.

AI that doesn't deliver isn't AI; it's overhead. That's why we're putting a guarantee behind Robin by Atera: 50% of your Tier-1 and complex Tier-2 tickets resolved autonomously in 90 days, or we waive all fees. No more leaps of faith. Just results.

As the ITSM market grows, more companies experience efficiency, security, and scale. Explore what is ITSM and how to make it work for you.

Professional Services Automation (PSA) software helps businesses manage workflows, streamline operations, increase efficiency, and enhance profitability by automating many essential processes involved in running an organization. But what is a PSA software exactly, and why should your team consider it?

Remote access software enables a technician to get access to a computer remotely, meaning without having to be near it. The computer has to be reachable through a network connection or across the internet.

Are you tired of dealing with IT issues reactively, constantly putting out fires instead of preventing them? Say hello to a smarter, more efficient way of managing your IT infrastructure with a Remote Monitoring and Management (RMM) solution.

Faster routing isn't the same as fewer tickets. We ranked the best AI ticket triage tools of 2026 — and explain why the smartest teams are skipping triage altogether.

Helpdesk software is used to manage customer queries and provide support from one centralized location. With helpdesk software, customers can get answers to their questions quicker and resolve problems with greater ease, and your business can streamline and automate support to save time and money.

Most enterprises are deploying AI faster than they can measure it. As AI agents become operational contributors rather than software tools, leaders need a new framework to understand whether AI is actually creating business value.

SNMP, or Simple Network Management Protocol, is a way for IT professionals to monitor and manage devices across a network. SNMP allows managed devices to communicate with the network, to send information about status or to alert on configuration changes, and also allows technicians to issue read or write requests.

A strong asset management strategy ensures that you fully understand all of the technology that’s under your roof, including what you or your customer owns, who is responsible for or using the assets, and the documentation of the whole lifecycle of the asset – from onboarding to removal.

AI governance is no longer a nice-to-have. Here's how Atera is staying ahead of it—and what that means for you.