Remote access software enables a technician to get access to a computer remotely, meaning without having to be near it. The computer has to be reachable through a network connection or across the internet.

Discover how remote asset monitoring can improve IT asset performance and reduce downtime for businesses of all sizes.

Learn in two effective ways how to remotely force a GPUpdate (Group Policy) for a seamless security and network management.

Apart from the clear benefits of RMM, this tool can also help a business save costs, collect essential data, and create detailed analytical reports.

Learning how to use remote desktop with multiple monitors can level up your IT business. Here’s how it’s done.

Hybrid work models offer employees the opportunity to split time between an office and a remote work environment. Though a hybrid work-from-home approach isn’t new, it has certainly seen a rise in popularity along with other modern technology trends transforming the workplace. Hybrid work models can be successfully applied to many work environments. Mckinsey & […]

Remote Access is a huge part of being an IT service provider. It may have been put under the spotlight due to the work-from-home realities of the COVID-19 pandemic...

The integration of technology into the workplace is a trend accelerated, in many ways, by changes that required adaptation in the year 2020.

Emergency preparedness is crucial for all businesses and households, but it can be difficult to ensure remote workers are properly prepared to deal with an emergency situation while working from home.

We love seeing the way that our Aterans prepare their battle stations! Here are some of the top tips for a home office to help you guys when remote working, plus a unique challenge from our CEO, Gil Pekelman...

It’s more important than ever to make sure that your clients are aware of the methods that hackers and those with malicious intent use to launch their attacks, especially while they are working remotely or under extraordinary pressure...

Remote working just got a whole lot easier. Here’s how Atera’s Customer Remote Access feature can allow clients to log in securely to their work machines from home, keeping business continuity front and centre, even in a crisis...

Atera provides you with the ability to deliver Remote IT Support to your clients without even needing to actively take over their remote PCs. Read more about this feature...