Generate summary with AI

While the idea of remote working has been around since the advent of the internet, it wasn’t widely accepted or considered practical by employers. Moreover, giving remote access, arranging remote connections, and keeping a check on what employees did was impossible.

Then the pandemic happened, and businesses were forced to allow people to work from home or off-site. Organizations have learned to embrace remote working in a post-pandemic world while others find a middle ground with a hybrid-working model.

But this has given rise to new security challenges as keeping employee and business data safe online becomes a monumental task. However, RMM software has emerged as a viable solution, helping enhance employee productivity and safeguard precious data while keeping everyone safe.

What is RMM?

Remote management and monitoring (RMM) is a tool that helps businesses streamline remote device management across the company. RMM tools are excellent for Managed Service Providers (MSPs) and IT admins of a company as it allows them to manage multiple devices, saving time and effort.

RMM is a solution to all remote management challenges organizations face with hybrid and remote working. It can offer detailed reports on the following:

  • Device health
  • Patch feedback
  • System health
  • Licensing
  • Systems inventory
  • System audits

Instead of using challenging and time-consuming processes of managing loads of devices manually, reliable RMM software allows IT teams to automate regular tasks and use security on remote devices without spending valuable resources on frequent site visits.

How can an RMM boost employee productivity?

As remote work becomes common for companies worldwide, there is an increasing need for an RMM solution that can provide transparency into one’s IT environment while allowing a company’s management to control and monitor devices from a centralized console.

It doesn’t matter if employees are spread across the globe since you can easily manage IT infrastructure from a single source. Moreover, RMM software allows you to outsource monitoring while freeing up essential time that can be used to complete other tasks. This is a great advantage for small IT teams or businesses that are still in the process of building their IT department.

Here are some ways the benefits of RMM can make employees productive:

Allows employees to be proactive

Working with a team of experts allows small organizations to be proactive, as they can recognize and isolate threats before any damage is done. Moreover, they can set up firewalls before hackers steal sensitive information and ruin the business’s reputation.

When an in-house IT team uses the right RMM, it allows them to pay attention to reactive tasks. This refers to collaborating with staff members to help them learn the structure of their devices and show them how IT threats must be treated.

An RMM software can expand your team and encourage them to be proactive.

Encourages productivity

Workers spend countless hours on computers that don’t even work properly. This resulted in paid downtime and a significant drain on employers’ money, time, and resources.

Another downside to faulty electronics is the loss in morale for workers stuck using outdated devices and software with viruses, causing a drop in motivation and leading to higher turnover rates.

RMM can help solve problems quickly, allowing employees to get less distracted and remain more focused on their everyday responsibilities. This has helped evolve the conventional workplace as more staff members can work from home or remotely from any part of the world.

Moreover, since RMM helps deal with IT problems before they cause an inconvenience to the business, problems can be mitigated, saving the workforce time and allowing them to remain productive. Moreover, real-time notifications and monitoring save time, allowing employees to focus on new clients or deal with customer issues in real-time.

Increases security

Your company should invest in RMM software that boosts the security of devices.

An effective RMM software manages a company’s IT solutions while keeping an eye on cybersecurity trends and possible threats. Continuous monitoring is something that in-house IT teams cannot handle, especially those of small businesses. After all, it is not humanly possible to help employees troubleshoot and monitor the entire company remotely while continuing to research cybersecurity hacks and trends.

RMM software is an excellent investment as it can alert the IT team if a user is locked out of their account after failed login attempts.

Moreover, the software can monitor threats within the organization that an IT team may miss based on specific strategies. As soon as RMM recognizes a threat, it will neutralize it before it enters the system and causes any damage.

Decreases downtime

Downtime is one of the worst things for a business. It can lead to substantial financial losses as customers lose trust in your abilities. When a system falters, and employees cannot access important information like software tools and emails, your clients will find out since they cannot connect with you.

RMM allows users to continue working no matter what the challenges are. Constant monitoring can help them avoid surprises like server downtime and ensure that organization-wide teams have the necessary resources to do their jobs properly.

How Atera’s RMM can boost your team’s efficiency

One of the best ways to boost employee productivity and make the jobs of IT teams easier is by allowing automation. Apart from the clear benefits of RMM, this tool can also help a business save costs, collect essential data, and create detailed analytical reports.

And that makes RMMS one of the biggest, most cost-intensive investments you’ll make for your business. The more users you onboard, the more expensive it becomes.

But not with Atera.

Atera is an RMM software that allows software audits and remote installations. But what really sets it apart is Atera’s pricing model. With its RMM pricing plan per-technician, you don’t pay for the number of endpoint connections, allowing one technician to monitor hundreds of them simultaneously. That’s how you get unlimited visibility into your people and processes.

Was this helpful?

Related Articles

The Day After COVID-19 & the new security stack for “work from home” in a changing world

Read now

Emergency preparedness for remote workers

Read now

Practical tips for working with client equipment & devices during Covid-19

Read now

Working from home? here’s the security advice you should be giving your MSP clients

Read now

The IT management platform that just works

Atera is the all-in-one platform built to remove blockers, streamline operations, and give you the tools to deliver results at any scale.