Atera ranked #1 Agentic AI software by G2 for both Results and Usability

G2 has named Atera the #1 Agentic AI software in its Summer 2026 indices for both Results and Usability. In a category of more than 90 products, including some of the most recognized names in AI like Microsoft Copilot and ServiceNow AI agents, Atera earned the highest score in each.

Ranking first for both stands out because the two indices measure different things: whether the product delivers outcomes, and whether people can actually use and trust it. 

#1 for Results

The Results Index is built on verified customer reviews and measures whether a product delivers real outcomes: likelihood to recommend, whether it meets requirements, estimated ROI, and user adoption. Atera scored 9.40, ahead of the rest of a crowded field, and earned the Best Results and Best Est. ROI badges.

The ROI number is where the difference between Atera and the rest of the category shines the most. Reviewers reported an estimated return in 3.39 months against a category average of 7.49, with 83% average user adoption against a 65% average. 

That combination of fast return and high adoption is what separates AI that gets used, like Atera, from AI that gets bought and shelved. When AI handles the predictable work autonomously, IT capacity stops being consumed by repetitive tasks and shifts to the strategic, operational work.

#1 for Usability

AI tools live or die on whether people can actually use them. The Usability Index measures exactly that, based on verified customer reviews of ease of use, ease of admin, whether the product meets requirements, and adoption. Atera led the category with a score of 9.31, ahead of a field packed with AI-native vendors, and earned the Best Usability badge.

The data underneath is strong across the board: 98% ease of use against a 91% average, 94% ease of admin against an 89% average, and 83% average user adoption against a 65% average. High marks on both using the product and administering it are what make the difference between AI that a team adopts and AI that creates more work than it saves.

Why Atera leads

These results reflect a real difference in Atera’s approach. Plenty of products promise AI with ROI, but what they actually deliver often falls short. Atera is built as a single, all-in-one platform with proprietary agents that ensure autonomy and efficiency never come at the cost of security or control. AI Copilot helps technicians resolve issues faster, while Robin by Atera, its AI agent for enterprise, delivers end-to-end resolution for employees within an organization’s rules and environment, resolving issues autonomously so teams get capability without added complexity and without a long rollout.

Start a free trial and see for yourself why Atera ranks #1 in Agentic AI for both results and usability.