Ateraverse ‘26 recap: Insights, takeaways, and tips

Ateraverse ’26 covered a lot of ground: a live look at where Robin is headed, a customer walking through what autonomous IT actually looks like day to day, a security fireside chat on what makes AI trustworthy, and new research on what interruption is really costing your teams. Here’s a recap of every session, in case you missed one or want to jump back to a specific moment.

Opening remarks: The uninterrupted enterprise

Gil Pekelman, Atera CEO and Co-founder, declared the old ticket-based IT model dead. With Robin resolving up to 92% of incidents before a technician ever sees them, his message was blunt: the uninterrupted enterprise isn’t a future goal, it’s a choice being made right now and some companies are already ahead.

Watch the full session here

Atera vision, roadmap, and product preview

Tal Dagan, CPO, walked through where Robin stands today and where it’s headed, including a new wave of specialized agents for patching, security, and onboarding. The shift underway: IT teams moving from executing tasks to orchestrating outcomes.

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Keynote speaker: The overview effect, applied

Garrett Reisman, NASA astronaut (ret.) and former SpaceX Director of Space Operations shared how his team improvised a spacewalk repair with 30 minutes on the clock, and what it taught him about trusting systems, failing fast, and adapting when the unexpected interrupts the plan.

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A customer’s take: From bottlenecks to business flow

Atera’s GM US & VP Enterprise Team, Yoav Susz interviewed Jeremy Memmott, Executive Director of IT and Security at Mountain Land Physical Therapy, who shared how his team went from four help desk technicians to one, hit a 4.75 out of 5 employee satisfaction score, and started seeing zero-ticket days, all with Robin handling the load.

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AI at the speed of trust

In a lively fireside chat, Noam Vander, Atera’s CISO, sat down with Ryan Kalember of Proofpoint and Liran Hason of Coralogix to unpack what makes AI trustworthy: reliable outputs, clear data governance, and solving least-privilege access for autonomous agents before it becomes the next big security gap.

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Stop optimizing your people, start removing constraints

Muna Assi, VP of Product Marketing, unpacked new research on the hidden cost of IT friction. 88% of employees lose time to stalled systems daily, and 61% have abandoned a task that mattered. Her takeaway: AI ROI is capped not by tooling, but by friction nobody’s tracking.

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Robin as your command center

Dima Lukyanenko, Technical Product Marketing Manager, showed how Robin connects across your stack: approving purchases, resolving ServiceNow tickets, booking meetings in Slack, turning notes into onboarding plans. His point: context is what separates a chatbot from a command center. The stack stays. The work gets connected.

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Closing remarks: Let people work

Gil Pekelman closed Ateraverse ’26 with a challenge: Autonomous IT already works, so the real question is what your organization looks like once it’s uninterrupted. Robin is live, the leaders you heard from today are proof, and the path there is shorter than you think.

Watch the full session here

That’s a wrap on Ateraverse ’26. If one of these sessions raised a question you’re still chewing on, or you want to see what Robin could look like inside your own environment, our team is ready to talk.