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Home › Webinars › Clear your IT queue: See Robin by Atera resolve incidents end to end

AI in IT
Product walkthrough
Robin

Clear your IT queue: See Robin by Atera resolve incidents end to end

Watch Robin diagnose, remediate, and close real incidents live, then leave with a plan to start in your environment.

Date: November 16, 2026
Time: 10:00 am ET
45 min

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In this webinar you’ll learn about:

    • Which repeat incidents to hand to Robin first, and how to spot them in your own queue
    • How to deploy, set guardrails, and test before go-live
    • How to get employees engaged so adoption sticks
    • How to measure whether Robin is working

Open your service desk on Monday morning and look at the queue. How many tickets are the same fix your team applied last week?

Those repeat incidents are exactly where Robin by Atera starts. Robin is an AI technician that remediates Tier-1 and complex Tier-2 technical incidents end to end, autonomously taking real actions without a technician in the loop to resolve tickets rather than deflecting them.

In this live product walkthrough, you will watch Robin diagnose, remediate, verify, and close real incidents. Then you will see exactly how to put it to work in your environment, with guardrails that keep Robin acting within your rules. 

New to Robin or still evaluating? This session is built for you. Expect a practical, hands-on hour with live Q&A, and leave with a clear plan to get started.

Featured next-gen speakers:

Dima Lukyanenko
Dima Lukyanenko
Technical Product Marketing Manager
Muna Assi
Muna Assi
VP Product Marketing