Real-time monitoring and alerts

Claiming your title as an IT support everyday hero has never been easier. Atera’s all-in-one platform alerts you of any potential issues before they even turn into problems so you can proactively predict and solve problems before they even happen. Not all heroes wear capes — most work in IT.

Mac agent desktop

Monitor System activity in real-time

Instant alert notifications are simple to set up. Tailor them to your unique needs, so you can receive emails about failures or other concerns in lightning fast time, and long before they even turn into issues. Monitor system activity and receive alerts about:

 

  • System resources
  • Logged in users
  • Network & IP Monitoring
  • SNMP monitoring
  • Windows updates
  • SQL Server
  • Exchange
  • Active Directory
  • VMware
  • Hyper-V & SNMP enabled devices

 

Customize Alert settings just the way you like

 

Define alert thresholds based on the categories of performance you need, like memory usage, CPU load, hardware (e.g. hard disk usage, temperature, etc.), and so much more. You can even set ‘auto-healing’ scripts to run in response to triggered alerts like rebooting the computer when the ‘CPU usage’ threshold is reached, etc. leaving you to work on next-level work instead of repetitive mundane tasks.

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Assign a Threshold Profile to a customer or agent

Determine the alerts you get about your end-user’s devices with the ‘threshold profile’, so you’re only alerted when you need to be. Your profiles can be customized by many parameters and variables, as well as by the alert types you receive on each information, warning, and critical — so you always have total control across your IT ecosystem.

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Advanced Threshold Profile monitoring features

Get a complete overarching view of all device activity. Monitor services like DNS, multi-part events, Windows processes, USB drives, highest active time of drive usage, and much more, including:

 

  • Monitor Disk Active Time
  • S.M.A.R.T Disk Monitoring
  • New Service State ‘Monitor Existence’ option
  • Monitor Multiple Event IDs
  • Process Monitoring
  • Excluded Drives
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more sub features

IT automation

Harness the power of Atera’s all-in-one IT automation tools to automate manual and mundane tasks, so you can focus on the work you were born to do.

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Mac Remote Monitoring and Management made easy

Install only one software — Atera’s Mac RMM agent — to unlock the next level with complete visibility and control over the Mac environment.

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IT Documentation

IT documentation is how you codify your processes for better collaboration, customer service and efficiency. Take it to the next level with Atera!

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IT Reporting and analytics

Powerful reporting and analytics at your fingertips. Use reporting to increase customer retention by proactively providing your customers with valuable insights.

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