Remote access
AnyDesk
Secure and reliable remote access to support your customers and colleagues anywhere, anytime. No need for a prior account — Growth and Power plan users can access AnyDesk at no additional charge from inside the Atera platform.
Remote access that boosts the way you work
Remote support
Solve any IT problem, from the comfort of your own desk.
Remote work
Allow users to work from home just like they’re sitting in the office.
Remote access
Control and manage remote machines, with full access and functionality.
AnyDesk features
Access for remote endpoints from Windows and Mac, directly from alerts, tickets, or devices.
Easy integration
Launch AnyDesk from inside the Atera platform, with no additional costs for Growth and Power users. Set it as your default remote access solution to enable easy, automatic installation on all your end user devices.
Intelligent security
Take charge of your remote access solution. With options for both ‘Unattended’ and ‘Attended’ access, you can go for a silent and convenient connection or prompt the end user to grant access for added security.
Simple collaboration
Benefit from the chat feature from inside or outside of a remote session for ease of communication, and utilize the visualization opportunities of a shared whiteboard to get creative during remote access.
Session recording
Screen Recording allows for remote access sessions to be recorded for escalation or training. All recordings are saved locally as well as safely. You can even view multiple remote screens from multi-monitor systems, on both Windows and Mac, which isn’t available with Splashtop.
sub-features
other integrations
Splashtop
Instant and secure remote access for all users, including enabling Atera’s Work From Home.
TeamViewer
Securely connect to your end user devices with TeamViewer integration.
Google Calendar
Connect your Google Calendar to schedule, view, and manage calendar events right from your tickets view.
ScreenConnect
With Atera's ScreenConnect integration, easily connect to your customers' computers with one click. Anytime, anywhere access lets you remotely control devices and help your customers whether they’re around the corner, or across the world. The integration is for Windows OS only.
Feel the power
of All-In-One
Every day, another IT professional from an internal IT department asks us why they didn’t find us sooner!
