Resolve 50% of tickets, before you ever learn they exist with AI-based, Tier-1 support for issues like password resets and blue screens. Watch tickets disappear thanks to AI’s NLP capabilities, allowing end users to fix problems independently, based on ticket descriptions and local user permissions. You can also call on AI to assist with more complex exchanges, supercharging your ability to work through problems with AI-suggested solutions, scripts and automations.
- Track every AI-based conversation
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- Quality-assure suggestions