Patch Management

Vendors have their own schedule for releasing patches and updates, and as an IT professional, your name and reputation is on the line when it comes to ensuring that this doesn’t impact your end-user’s business. Patch management is the IT industry’s blanket term for how you install and manage patches in an IT environment.

• Ensure software, hardware, and OS are up to date
• Configure preferences for Microsoft updates
• Keep to cybersecurity best practices
• Avoid disruptions to business continuity
• Automate patch installs to save time
• Handle crucial driver updates
• Get notified about available patches for all your managed devices

Atera’s reporting suite for Patch Management ensures you’re always two steps ahead. Three powerful reports provide granular information on patching posture, and you can even install missing patches from within the reports.

• Patch Search and Deploy allows you to search based on customer, knowledgebase, description, or agent.
• Patch Status Summary shows all up-to-date agents, and a complete list of missing patches.
• Patch Automation Feedback highlights any patches that didn’t work, so you can tweak settings for full coverage.

By automating patching for your IT environment, you can radically reduce the risk of cyberattacks. Simply put, if a vendor has announced a vulnerability, you can bet your bottom dollar that the hackers have heard it too. Added benefits include increasing devices’ lifespan, reducing downtime, and ensuring business continuity. With one-click onboarding and even a checkbox to apply to “newly installed devices”, setup and onboarding of new devices is now easier, speedier, safer, and more automated than ever.

• Set schedules at a regular cadence for full flexibility and maintenance control
• Separate out tasks for different device groups
• Ensure critical third-party applications like Adobe are upto-date
• Automate software installation using Chocolatey for Windows and HomeBrew for Mac
• Automate maintenance tasks such as disk defrag, scheduled reset, and cleanups
• Create specific IT automation profiles
• See at a glance if a patch didn’t update as planned

Software bundles can be created once, and then used thereafter for critical repeatable tasks such as onboarding or setting up a new user in a specific department. Working smarter starts with working faster. Speed up the way you work by using automations at scale.

• Create customized software bundles for different groups
• Free up technicians to add more strategic value
• Install new software across multiple endpoints
• One-click install of patches across a software bundle
• Exclude patches where necessary for full control
• Automatically deploy existing bundles on new agents and devices