Generate summary with AI

It seems like the whole internet is abuzz about Open AI — the creators of ChatGPT, the latest innovative AI program. While we’ve all seen screenshots of people asking hilarious questions and trying to test its limits, there are plenty of practical uses for the program. It’s not all just fun and games.

In fact, ChatGPT may just prove to be a game-changer in the day-to-day processes of IT departments. In particular, it appears very promising as a tool to generate code and scripts – plus, it has attractive debugging capabilities.

Scripting is an essential task in every IT department, as it allows users to automate tasks for websites and web-based applications through the use of an existing program. In this article, we’ll cover the many ways that ChatGPT can revolutionize your current scripting processes, saving you time and resources along the way.

Open AI: the next big thing

Launched in November 2022, ChatGPT is the hot new technology that everyone is raving about. It’s a free artificial intelligence (AI) program hosted by OpenAI, and it’s essentially a chatbot – but likely the most advanced chatbot you’ve ever seen.

You can ask ChatGPT a question about pretty much anything, and it will come up with a response. The technology is fine-tuned with both supervised and reinforcement learning techniques, meaning that anytime someone asks it something or requests that it write text, it gets even better at doing its job.

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Create scripts, automate tasks, and troubleshoot issues with a click of a button, cutting response and resolution times by almost 100%.

What can ChatGPT do?

You’d be impressed at the range of tasks that ChatGPT is able to complete. You can tell it to write just about anything, and it’ll spit out an answer within minutes. For example, you could ask it to write a poem using your child’s name, a song about your dog, a tagline for an e-commerce business, or even a research paper (colleges beware).

But one of ChatGPT’s most useful and interesting features – in our opinion, anyway – is that it can write code and generate scripts. Now, there are a few different AI models out there that can write code, but ChatGPT stands out because of its ability to dialogue with human users. While a typical AI model might simply spit out code per your requests, ChatGPT has the unique ability to go back and modify code after it’s created it.

After ChatGPT generates a script for you, you’ll be able to test it out and then modify it as needed. ChatGPT can respond to your issues and allow you to describe the bugs that you’re seeing. Once you tell it what’s not working, it can suggest fixes and modify the code.

What kinds of IT scripts can ChatGPT generate?

ChatGPT knows many different programming languages, including Python, JavaScript, C++, C#, Java, Ruby, PHP, Go, Swift, TypeScript, SQL, and PowerShell. It can write scripts for pretty much anything – remember, anytime anyone uses the tool for that purpose, it continues learning.

That’s because it uses Reinforcement Learning from Human Feedback, or RLHF, in order to constantly teach itself new things. Its ability to dialogue with human users enhances its learning capabilities as it’s able to evaluate its own responses with hints from sentient users.

Really, you just need to tell ChatGPT what you want your script to accomplish and what language you want it to be written in. ChatGPT can take care of the rest.

How should I enter the instructions?

ChatGPT is trained in many different languages, both natural and programming. Therefore, you can enter the instructions to create the script you want to write in a casual format. You just need to ensure that you communicate the intended results of the script, the argument, and the language in which you’d like it to be produced.

You could try inputting “write a [language] script that does…” and then write out the tasks you’d like the script to accomplish. ChatGPT is fairly adept at understanding the script you want it to output. Of course, it does come across errors, so it’s important to always double-check the script and test it. In that stage, ChatGPT can also help you fix bugs.

Will ChatGPT write a perfect script?

ChatGPT isn’t perfect – it will make mistakes. But the important thing to keep in mind is that it will never admit to not knowing an answer. Therefore, it will confidently present wrong answers from time to time. Generally, it’s a good tool to generate plausible-sounding answers, but it won’t always be exactly right on the first go-around.

When it comes to resolving bugs and fixing issues in a script, ChatGPT successfully reformed its answers and created working code 77.5% of the time. One professor at the Wharton School of Business described it as an excellent tool that “produces elegant but oftentimes wrong answers – and fosters critical thinking.”

How generating scripts with AI save time for IT professionals

Essentially, ChatGPT is a great place to start when you want to generate a script. It can give you a solid foundation that you’ll have to check and potentially toy with, but it will save you the time and effort of building a script from the ground up.

When you’re devoting your time and energy to more complex tasks, you can leave the rote ones to AI tools like ChatGPT. As we all know, IT professionals are the behind-the-scenes heart of so many companies, and we’re counted upon to keep everything running smoothly. Using an AI like ChatGPT in order to generate scripts and enhance automation can further improve processes and efficiency in the workplace.

“Since we integrated OpenAI on top of our own proprietary AI algorithms, we’ve observed an exponential boost in the efficiency of our users. AI is more than just a tool for many industries, including IT—it’s a paradigm shift.”

Gil Pekelman, CEO of Atera

With Atera and ChatGPT, the future of IT is already here

Enhancing IT efficiency and productivity is a shared goal of Atera and ChatGPT. The AI-powered tool from Atera extend beyond script generation, encompassing real-time monitoring, IT automation, and proactive issue resolution. The dynamic synergy between Atera and ChatGPT ensures continuous improvements. As users leverage ChatGPT for script creation, Atera’s AI adapts, learning from user interactions to enhance its accurcy and efficiency in handeling tickets. Leverage the power of AI to automate ticket routing, categorization, and resolution, saving time and enhancing overall IT operations. With Atera, AI ticketing isn’t just a feature; it’s a transformative solution that revolutionizes how IT teams manage and resolve issues, creating a seamless and responsive support environment.

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