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10/09/2024

Atera – the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale – and XMA Ltd. announce a strategic partnership, enabling IT professionals across the UK to achieve unprecedented levels of efficiency, speed, and quality of work, with the power of Action AI™!

This collaboration is a significant milestone for both organizations, combining XMA’s expertise in delivering tailored IT solutions with Atera’s AI-powered platform, designed to maximize efficiency and ensure satisfaction on both sides of the ticket.

XMA has been a market-leading, value-added reseller for over 3 decades, in alignment with their strategy of offering innovative products & services to their customers. 

Terry Chana, CTO of XMA said “We have chosen to partner with Atera whose solutions look differently at the problems many of our customers face with their IT operations. 

We believe Atera has a compelling product offering with the capability and the value proposition required for our predominantly UK Public Sector customer base with very demanding technical requirements due to the critical services they provide to citizens and their wider communities. 

Using Atera’s new approach to IT management and XMA’s vast reach within the public sector community, we hope to offer a fresh perspective to IT managers and stakeholders struggling with the day-to-day operations of their IT estate.”

Omer Fuchs  – VP, Partnerships & Alliances at Atera said  “Atera is thrilled to welcome XMA into our family of value-added resellers in the UK. We’re confident that our partnership with XMA will result in growth and significantly benefit our clients in the region.”

About Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™ solution. 

Designed for unprecedented efficiency, Atera serves over 12,000 customers across 120 countries. Our first-of-kind IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, recommended solutions, and more. The result of this groundbreaking technology is a freeing of critical resources and an exponential lift in productivity.

In 2021, Atera raised $102 million from investors, including General Atlantic and K1 Investment Management

To learn more, visit atera.com.

About XMA

XMA is a provider of technology products, services, and solutions to public and private sectors. We support businesses every step of the way with our range of solutions and services, each one market-leading and fine-tuned to perfection. From seamlessly deployed hardware and bespoke software solutions to shielding assets with cutting-edge security, expertise steers businesses. We’re with our customers every step of the way, helping them elevate customer satisfaction, streamline operational efficiency, and fuel growth. To learn more, visit About | XMA

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