Generate summary with AI

In the past few years, the technology behind AI has taken unprecedented steps forward, opening up a whole new world of AI use cases, AI tools, and brand-new advancements. At the forefront of this movement is agentic AI, which has built on the conversational and generative AI models that previously reigned to become known as the “smartest” AI model on the market. 

Agentic AI is capable of operating autonomously, learning, adapting, making independent decisions, and taking actions based on context and data in real time. This technology is revolutionary and is poised to disrupt industries from tech to healthcare to business and beyond. Wondering what industry leaders are saying about these massive strides into the future? 

Check out these 18 quotes about agentic AI to discover expert insights about how agentic AI works, its prevalence and market saturation, its future possibilities, and so much more. 

Quotes about how agentic AI works

  • “We’re defining agentic AI as systems that can plan autonomously and take actions to meet goals.” – Tom Coshow, Senior Director Analyst at Gartner
  • “Agents are smarter. They’re proactive – capable of making suggestions before you ask for them. They accomplish tasks across applications. They improve over time because they remember your activities and recognize intent and patterns in your behavior. Based on this information, they offer to provide what they think you need, although you will always make the final decisions.” – Bill Gates
  • “As its name suggests, agentic AI has ‘agency’: the ability to act, and to choose which actions to take. Agency implies autonomy, which is the power to act and make decisions independently. When we extend these concepts to agentic AI, we can say it can act on its own to plan, execute, and achieve a goal—it becomes ‘agentic.’ The goals are set by humans, but the agents determine how to fulfill those goals.” – Deloitte Center for Technology, Media & Telecommunications TMT Predictions 2025
  • “You can define agentic AI with one word: proactiveness.” – Enver Cetin, AI expert at Ciklum

Quotes about the diverse uses of AI agents

  • “As agents become more widespread, more intelligent, and more sophisticated, it will likely change the way we think about computers in the first place – in the same way that the transition from a command line interface to a graphical interface completely revolutionized the way we interact with computers. Perhaps the next evolution of that is a kind of AI assisted interface maybe like Tony Stark and his AI Jarvis.” – Daoud Abdel Hadi, TEDx Talk

“Generative AI Is Just the Beginning, AI Agents Are What Comes Next”

Daoud Abdel Hadi, TEDx Talk

  • “Agents are not only going to change how everyone interacts with computers. They’re also going to upend the software industry, bringing about the biggest revolution in computing since we went from typing commands to tapping on icons. Agents won’t simply make recommendations; they’ll help you act on them.” – Bill Gates
  • “The future is agentic – embrace the rise of AI agents and catapult humanity into an era of unprecedented cognitive augmentation and creative synergy!” – Emmanuel Apetsi, CEO of SISU AI
  • “AI agents will become the primary way we interact with computers in the future. They will be able to understand our needs and preferences, and proactively help us with tasks and decision making.” – Satya Nadella, CEO of Microsoft

Image via SkimAI

  • “Agentic AI has emerged as a game-changer for customer service, paving the way for autonomous and low-effort customer experiences.” – Daniel O’Sullivan, Senior Director Analyst at Gartner
  • “The integration of agentic AI can lead to the creation of new roles focused on AI management and the evolution of existing customer service positions towards complex problem-solving and personalized interactions… By fostering a culture of continuous learning and adaptation, companies can reassure their workforce and ensure that employees are equipped to work alongside AI technologies, ultimately enhancing collaboration and service quality.” – Daniel O’Sullivan, Senior Director Analyst at Gartner

Quotes about the prevalence of agentic AI

  • “Everything that moves will be autonomous someday, whether partially or fully. Breakthroughs in AI have made all kinds of robots possible, and we are working with companies around the world to build these amazing machines.” – Jensen Huang, CEO of NVIDIA
  • “AI agents will become our digital assistants, helping us navigate the complexities of the modern world. They will make our lives easier and more efficient.” – Jeff Bezos, Founder and CEO of Amazon
  • “Agentic AI systems promise to transform many aspects of human-machine collaboration, especially in areas of work that were previously insulated from AI-led automation, such as proactively managing complex IT systems to pre-empt outages; dynamically re-configuring supply chains in response to geopolitical or weather disruptions; or engaging in realistic interactions with patients or customers to resolve issues.” – Harvard Business Publishing Harvard Business Review

Quotes about the bright future of agentic AI

“When we first founded Atera, we recognized that AI had immense potential to transform how IT professionals operate – which is why we quickly secured several patents in the space. However, even we couldn’t have anticipated the rapid advancements in AI over the past few years.”

Gil Pekelman, CEO and Co-Founder of Atera

  • “AI agents will transform the way we interact with technology, making it more natural and intuitive. They will enable us to have more meaningful and productive interactions with computers.” – Fei-Fei Li, Professor of Computer Science at Stanford University
  • “Agentic AI software engineers are just one example of how autonomous generative AI agents could transform how work is done. As agentic AI improves, its impact could be enormous.” – Deloitte Center for Technology, Media & Telecommunications – TMT Predictions 2025

Source: Deloitte

Quotes about the impacts of agentic AI by the numbers

  • “Agentic AI will Autonomously resolve 80% of common customer service issues without human intervention by 2029.” – Gartner, March 2025 press release
  • “50% of all service requests will be initiated by machine customers powered by agentic AI systems by 2030.” – Gartner, Q&A with Daniel O’Sullivan, March 2025

Source: Gartner

Check out more agentic AI predictions to learn more about the future of agentic AI.

Stay ahead of the game with Atera’s AI tools for IT

At Atera, we’re harnessing the power of agentic AI to change how our customers do IT. Our AI Copilot tool offers AI ticketing system, automation, and predictive analytics. Copilot helps drive ticket resolution with functions like remote session summaries, command-line generation, real-time device troubleshooting, instant ticket summaries, script generation, and knowledge base connection. When appropriate, it elevates issues to a human technician – but many tickets can be resolved without any human intervention. 

It’s true that agentic AI is still a developing technology, but from the quotes and expert predictions we shared above, we know one thing: Organizations that embrace AI-driven IT solutions will gain a competitive edge, while those who shy away from it will fall behind. 

Leverage Atera’s AI-powered IT solutions to stay ahead of the game. Get in touch with us to kick off your 30-day free trial, with no credit card required. 

Was this helpful?

Related Articles

Exploring the ethical implications of agentic AI in IT management

Read now

10 revolutionary Agentic AI applications in healthcare

Read now

Top 7 agentic AI tools to watch in the IT industry

Read now

33 agentic AI terms you should know if you work in IT

Read now

Endless IT possibilities

Boost your productivity with Atera’s intuitive, centralized all-in-one platform