25 agentic AI stats that will blow your mind

Developments in the world of artificial intelligence are happening so fast that it can be hard to keep up – but don’t worry, we’ve got you covered! The latest stage of AI innovations, agentic AI, is poised for a takeover. 

What sets this new AI model apart? Agentic AI is capable of operating autonomously. It can learn, adapt, make independent decisions, and take actions based on predefined goals and real-time context and data. 

The abilities of agentic AI on their own are already revolutionary… but when you start to think about the incredible potential of these tools, you’ll likely be in awe. You don’t just have to take our word for it, though. Experts across the fields of IT and tech agree that agentic AI is going to change how business and even everyday life work across pretty much every vertical. Check out these IT stats and agentic AI predictions that will almost certainly blow your mind! 

General agentic AI stats

• Experts predict that by 2027, 50% of the companies that currently use a generative AI model will have launched agentic AI pilots or at least proof of concept. Deloitte
• A whopping 33% of enterprise software applications are expected to include agentic AI by 2028. Gartner
• Marc Benioff, the co-founder and CEO of Salesforce, believes that over 1 billion AI agents will be in use by the end of fiscal year 2026. Marc Benioff, as quoted in reporting from Yahoo! Finance
• AI is considered one of the top 10 emerging technologies for the next few years, and agentic AI in particular is expected to rise to the top quickly. Forrester
• Ethical AI usage is seen as one of the key factors in adoption and trust of these technologies. Booz Allen reports that the majority of organizations that are implementing AI consider ethical AI usage a high priority. Booz Allen
• Over 90% of executives in the IT space believe they have processes in the workplace that could be improved by implementing agentic AI. UiPath

Customer service agentic AI stats

• Researchers believe that agentic AI will have a huge impact on customer service, estimating that AI agents will be able to resolve 80% of common customer service issues without the need for human intervention by 2029. Gartner
• Agentic AI is expected to offer unprecedented levels of customization and tailored recommendation when interacting with end users. Experts at Grand View Research noted that agentic AI has an enhanced capability to understand user interactions, yielding more adaptive and precise personalization models. More personalized user experiences can greatly enhance customer satisfaction and engagement. DigitalDefynd
• There are high levels of confidence in the impact agentic AI will have on customer service. Over 64% of respondents to one survey stated they believed that agentic AI will improve customer service outcomes. ZDNET

Workplace agentic AI stats

• More and more enterprise software engineers are expected to use agentic AI coding assistants. In 2023, 10% of software engineers used coding assistants. By the end of 2028, with the dawn of agentic AI, experts predict this rate to increase to 75%. Gartner
• Within three years, by 2028, experts believe that 15% of day-to-day decisions in the workplace will be made using agentic AI. This is expected to coincide with the ongoing closing of the “AI agency gap,” as depicted below. Gartner

Source: Gartner

• Experts believe that 10% of corporate boards will be using agentic AI models for better predictive analytics and making informed business decisions by 2029. Gartner
• AI agents are expected to grow, change, and diversify the workforce. For example, NVIDIA’s CEO Jensen Huang stated that he expected the company’s 30,000 employees to be complemented by millions of AI agents. Adams Street
• Multiple industry forecasts predict that AI agents will automate up to 70% of tasks around the office throughout the next decade. Forbes
• According to keyword analytics, agentic AI was one of the most common topics discussed by CEOs in the tech industry. IoT Analytics 
• In a survey of senior technology leaders, 93% of respondents said they are very interested in integrating agentic AI into the workplace. UiPath

Costs and savings agentic AI stats

• Healthcare IT resolutions are expected to save $150 billion in the United States economy through the use of agentic AI applications by 2026. In addition to saving costs, these use cases could provide better and more efficient care. Accenture
• The market value of agentic AI is predicted to skyrocket, with Statista estimating that this vertical will exceed $47.1 billion by the end of 2030. Statista
• The costs of customer service are expected to decrease by 25% due to AI-driven automation and agentic AI. DigitalDefynd
• CEOs and high-powered executives are all-in on agentic AI. Jensen Huang, the CEO of NVIDIA, shared at the 2025 Consumer Electronics Show (CES) that he believes agentic AI represents a multi-trillion dollar opportunity. Forbes

NVIDIA CEO Jensen Huang at CES 2025

Source: Forbes

• Agentic AI is expected to have a cumulative global impact on the economy of about 3.5% of the worldwide GDP by 2030. IDC
• Global spending on AI, with an emphasis on next-gen agentic AI, is expected to double in the next few years, reaching $632 billion by 2028. ZDNET
• When it comes to agentic AI specifically, researchers predict that the global agentic AI market value will be about $196.6 billion by 2034. Market.us

Source: Market.us

• As of 2025, more than 20% of the global market value for agentic AI was accounted for in North America alone. Emergen Research
• Initial research on agentic AI has focused more on accuracy than on cost. However, in the next two years, the computing costs associated with agentic AI are expected to decline, making it more affordable and accessible. Princeton University

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It’s clear that the future of agentic AI looks incredibly bright. For any company that wants to stay ahead of the curve and maintain a competitive edge, it’s crucial to embrace these technologies for enhanced efficiency, productivity, and profit. At Atera, we’re changing the way that our customers do IT by harnessing the power of AI.

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