An all-in-one platform is only as powerful as its customizations, automations, and continuous enhancements — which we’re working hard to deliver with every new Atera release.
That’s why we’re excited to introduce you to some of the latest next-level features the Atera crew has been concocting to help you support a greater number of customers, while freeing up more of your time to add strategic value to them.
- Create custom statuses: Create additional statuses that help you customize support tickets in a way that more accurately reflects your mode of operation.
- Enhanced device data: get more insights about your end-user devices with visibility to the BIOS version, battery life, and the Bitlocker key.
- Mass deploy add-ons: install partner software on your end-user devices from within your Atera account.
- Upgraded Network Discovery scans: discover open ports and reduce the potential attack surface of your end users’ networks. You can also add and scan agentless networks!
- More integrations? You got it! You can now deploy Bitdefender, Malwarebytes, and Acronis products directly on your end-user devices from within Atera! This is the first roll-out, but more partner support coming your way in upcoming releases.
If you’re looking for more details on how to best leverage these powerful new features, check out our Release Notes!
Want to request a specific feature or share what you think about the latest updates?
Let us know in the Atera community!
Related Articles
Introducing Atera’s Linux Agent!
Atera’s Linux Agent has arrived! Learn how to use it efficiently to monitor and manage Linux devices in your IT environments.
Read nowRemote work integrations using an RMM — here’s how Atera does it
RMM software is the technology that makes remote management and monitoring easy. By installing one software solution, you can level up your IT game seamlessly!
Read nowWhy Network Discovery is the route to supercharging your business
Want to know how this feature can make all the difference to your MSP business? Let’s get into the details!
Read nowWhat is a Metered Connection?
A metered connection, also known as a metered network, is when you have a limited amount of data per month (or sometimes by day), and if you go over that amount, you have to pay additional fees.
Read nowThe exponential impact of AI-powered IT
Achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster.