In recent months, and especially the last few weeks, there have been a huge number of ransom attacks against MSPs and RMM providers. Ransomware is a type of malware that threatens to publish private data or perpetually block access to it unless a ransom is paid. Thankfully, the Atera cloud is secure, and has not been breached or compromised.

However, the decision has been taken to enable 2FA on ALL licenses (including trials), regardless of subscription plan. Click here to see which Atera best fits your IT business. The purpose is to ensure the highest level of security for all customers, because nowadays, it’s a necessity.

Click here to discover the top 5 benefits of 2FA for your MSP business


How can I protect myself and my customers?

We strongly advise that you enable two-factor authentication (with authenticator app) for all users of the platform. This is the highest level of security and will give you peace of mind, knowing your business platform is secure. Learn more about enabling two-factor authentication with authenticator app

Additionally, it’s important to ensure your devices are kept current with the latest security patches, as well as anti-virus software.

Has Atera been hit?
The Atera cloud, RMM software and agent, is secured and protected and has not been breached or compromised.

Who can I contact for more information?
We’re always here for you. Just shoot us an email, or get in touch via chat. Read what Atera’s CEO Gil said about 2FA in the Atera Users Official Community Facebook Group here.

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