What is the difference between a service desk and a help desk, and does it matter for IT professionals and MSPs?

Learn about Digital Women’s Day, women in tech, and how far the IT industry has to go until it can truly achieve equality.

Where’s the OS? Your guide to where the operating system resides on your computer or laptop, explained by Atera’s comprehensive blog.

Discover how and why to celebrate Earth Day 2022 as a tech and IT company.

Interested in how to integrate your Atera dashboard with accounting and billing, including how to create contracts, link to tickets, support invoices and create reports? You’re in the right place! Our recent webinar made Accounting seem simple, and perhaps even… fun? Keep reading to relive the best moments!   Creating customers and contracts   Creating […]

There are many ways to check the PowerShell version on Windows OS. This article covers the different ways to check PowerShell.

A software bundle is a group of applications that you can use for one-click installs and updates, making it more efficient to manage your IT environment.

What is SIEM? Everything you need to know about SIEM and why it’s important for enhancing organizational security!

A BDR server is a virtualized copy of your server, taking 15-minute snapshots to allow quick business continuity in case of a server failure.

Discover the differences between IT Ops (operations) and IT support and find out how to choose the best role for you!

Being the top MSP in a saturated market is about having the right tools to help customers to see success? Here’s how to become your prospects’ go-to MSP!

Did you join us for our Spotlight on Partners webinar? It was an awesome chance to meet representatives from Axcient, Emsisoft, and Ironscales, our three new partners...

During the interview process, setting technical skills tests is essential to make sure you’re hiring smart. Here are 5 tips for technical skills interviews!

The Cybersecurity Advisory has published advice to support MSPs and customers in remaining secure. Here’s what you need to know.

From backup to EDR and email security, here’s what an MSP should include in an MSP security bundle. What should be in a security bundle for your customers?

Every MSP knows that no two clients are the same. We break down the different ways you can go about segmenting and why it may be very beneficial for you.