vCIO, an acronym for Virtual Chief Information Officer, is often confused with MSPs (Managed Service Providers), but the roles are quite distinct. Here's what you need to know:

Every MSP knows that no two clients are the same. We break down the different ways you can go about segmenting and why it may be very beneficial for you.

From backup to EDR and email security, here’s what an MSP should include in an MSP security bundle. What should be in a security bundle for your customers?

Learn 8 different ways that you can accelerate your sales funnel, drive conversions and acquire new customers.

The Cybersecurity Advisory has published advice to support MSPs and customers in remaining secure. Here’s what you need to know.

Think about your favorite client. That one who you love to work with, who you enjoy receiving communication from, and who never causes you frustration or hassle. Now, imagine if all of your clients were like that one. Great, huh?   Well, believe it or not, you can actually create a business where all of […]

Looking to close more deals with potential IT clients? Here’s the mindset that will help you close your next deal and maximize closing efforts.

During the interview process, setting technical skills tests is essential to make sure you’re hiring smart. Here are 5 tips for technical skills interviews!

Longevity can be hard, but digital transformation can support your business in growing intelligently to reach long-term goals.

Being the top MSP in a saturated market is about having the right tools to help customers to see success? Here’s how to become your prospects’ go-to MSP!

Discover the differences between IT Ops (operations) and IT support and find out how to choose the best role for you!

A BDR server is a virtualized copy of your server, taking 15-minute snapshots to allow quick business continuity in case of a server failure.

What is SIEM? Everything you need to know about SIEM and why it’s important for enhancing organizational security!

A software bundle is a group of applications that you can use for one-click installs and updates, making it more efficient to manage your IT environment.

Dispatching in IT is the process of sending support tickets to the right technicians to get the issue resolved - fast. Here’s how Atera makes it simple.

Atera’s blog looks at everything you need to know about Managed Cloud Service Providers, and how to answer “do you need one?”