Choosing the right partners to enable the transition from a break-fix model to an MSP is important. It is equally important to leverage the right SaaS provider to help manage the business once the transition is in motion...

Steven Barnett and his partner met at university, then pursued similar careers in IT, accumulating 18 years of experience between them. They started their own MSP about a year ago in Auckland, New Zealand…

One of the things that comes up again and again is the need for a MSP to enhance their relationship with clients by engaging more effectively in the role of consultant. Here are 3 pro tips...