Starting an IT Department from scratch can definitely be overwhelming, but here's everything you need to know to get started!

Watch our Mobile App walkthrough and demo to learn how to prevent problems on the go and remote into devices from anywhere!

As an IT professional, you’re probably not new to the idea of IT tickets, but every now and then, you probably get a memorable ticket with a funny request. Here are 4 we think you'll like:

IT cost reduction strategies vary from the everyday details to more major decisions. IT teams running services and supporting business growth can get more proactive, more automated, and more budget-savvy with help from AI and other forward-looking technologies.

Before we launch forward into 2023, let’s look back at what we've accomplished together in 2022. We couldn't have done it without YOU!

Let's take another look at the blogs our amazing customers found the most insightful and helpful. Cheers to an even better 2023!

Here are step-by-step instructions for upgrading from Windows Server 2012, including your options if you don’t want to upgrade before the October deadline.

If you missed the live webinar or want to go over the best bits, watch it here, or keep reading for some choice highlights!

In this article, we'll break down some of the key functions of a managed IT department, the processes involved, and how managed IT can help businesses succeed.

From the academy and the community to the best walkthrough webinar — here’s how to onboard strong with Atera!

Staying up to date on cybersecurity is essential when you work in IT, so here are 10 of the top tips for keeping secure.

Here are some of the integrations that could be beneficial in the best internal ticketing system, and what else you need to know!

Network discovery, patch management, remote access, and 7 reasons to be thankful this Thanksgiving.

So how can you make sure that your IT department shines? Asset management software for IT departments allows you to gain a full view of all the technology under your purview and keep records of both physical and intangible assets.

We were thrilled to host Craig Sharp, managing Director of Abussi Ltd, and JB Fowler, CPO of Atera’s network monitoring integration partner, Domotz!

Wondering what you can use the helpdesk agent for? It’s the route to quick ticket creation and chat help on the fly.