ATERA NETWORKS LTD.

REFER-A-FRIEND PROGRAM

TERMS OF USE

Last Updated: April 26, 2026

By agreeing to these terms and conditions (these “Terms”), or by otherwise participating in the Atera Refer-a-Friend program (the “Program”), you are becoming a member of the Program (a “Referrer”), and you are agreeing to be bound by these Terms, which constitute a binding agreement between you and Atera Networks Ltd. (“Atera”, “we”, “us” or “our”). If you do not understand and/or agree to these Terms, you should immediately cease participation in the Program.

References herein to “you” and “your” means either:

(c) you in your individual capacity (in which case, you represent and warrant that you are at least 18 years of age, and in any event the age of majority in your jurisdiction); or
(b)if authorized to do so, the organization you represent (in which case, you represent and warrant that you have the authority to enter into this agreement on such organization’s behalf).

These Terms shall only apply to Atera’s current direct customers (i.e., customers who have purchased a Subscription directly from Atera and not through a Partner) whose account is in good standing. For the avoidance of doubt, Partners are not eligible to participate in the Program; Partners who wish to earn referral fees or commissions should contact [email protected] regarding Atera’s Partner Program.

Atera has no obligation to monitor the Program or any communications or actions therein; however, Atera may, in its sole discretion, and without notice: (a) choose to monitor the Program, as well as block communications and actions therein; (b) change, cancel, suspend, or modify any aspect of the Program; and (c) remove or disqualify any participants and/or Referrals from the Program.

We may unilaterally change or add to these Terms at any time (“Updated Terms”). In the event of a material change, we shall notify you via email or by means of a notice on the Program site. The Updated Terms will take effect upon the date specified in a notice given to you (or, if no notice is given, or no date is specified, then ten (10) days after the date such Updated Terms are posted online). By continuing to participate in the Program following such modifications, you agree to be bound by such modifications. If you object to the modification(s), then, as your sole remedy, and Atera’s sole liability, you may terminate your membership in the Program.

1. Definitions

In these Terms, the following definitions apply:

“Engagement Timeframe” means a period of one hundred and twenty (120) days commencing on the date of the Referral, during which a Friend must purchase a Subscription for the Referrer to be eligible for a Reward.

“Friend” or “Referred Customer” means a natural person or legal entity that: (i) is not, at the time of referral, an existing Atera customer, trial user, or existing lead or prospect in Atera’s CRM or sales pipeline (as determined by Atera in its sole discretion); (ii) signs up for an Atera account using the Referrer’s Referral Link; (iii) is a first-time user of the Atera service as a result of the Referral; and (iv) is not a Partner.

“Partner” means any reseller, distributor, channel partner, referral partner, affiliate, or any other entity that resells, distributes, or otherwise commercially intermediates Atera’s products or services to third parties, whether under Atera’s Partner Program or otherwise.

“Qualification Start Date” means, with respect to a particular Friend: (a) for annual Subscriptions – the date on which Atera actually receives the applicable annual Subscription Fee payment from such Friend; and (b) for monthly Subscriptions — the date on which Atera actually receives the third consecutive monthly Subscription Fee payment from such Friend. In each case, “received” means that the payment has been processed, settled, and is not subject to any pending chargeback, refund, credit, or reversal.

“Referral” means a communication by a Referrer to a prospective Friend sharing the Referrer’s Referral Link.

“Referral Link” means the unique, trackable URL generated by Atera and assigned to the Referrer within the Atera platform.

“Reward” means the gift card provided by Atera to a Referrer in connection with a Qualified Referral, as set forth in Section 4. Rewards are provided in USD or in other currencies, at Atera’s sole discretion and based on the conversion rate as determined solely by Atera.

“Subscription” means a paid subscription to Atera’s IT management software, purchased directly from Atera (and not through any Partner or other intermediary channel).

2. Privacy

You acknowledge and understand that the Atera Privacy Policy, as amended from time to time, available at https://www.atera.com/privacy/ (“Privacy Policy”) shall apply with regard to Atera’s use of your personal information we collect or receive from or about you in connection with the Program.

You hereby agree that personal information may be used by Atera (and/or third-party administrators of the Program) to contact you (for example, via email) with regards to participation in the Program. Participation in the Program represents an ongoing relationship with you, for privacy purposes.

3. Referrals

Once Atera issues you a Referral Link, you may share it with your personal contacts that you believe might be interested in becoming an Atera customer. The recipient of your Referral will only be deemed a Friend if they satisfy the definition set forth in Section 1.

Notwithstanding the foregoing, in exceptional cases where a Referral Link was not used, Atera may, in its sole discretion and upon prior written request by the Referrer to Atera’s support team, elect to recognize a referral for purposes of the Program. Such recognition shall require written confirmation from Atera and shall not create any precedent, entitlement, or obligation for Atera to recognize any future referrals made without a Referral Link.

You must not:

1. knowingly send a Referral to: (A) any government or public official, employee, or agent, or to any government-owned or government-controlled entity; (B) any official, employee, or agent of a public international organization; (C) any political party or official, employee, or agent thereof; and/or (D) any candidate for political office;
2. use any system, script, bot, or other device or artifice to send any Referral or to otherwise participate in, or receive any benefit from, the Program;
3. send bulk Referrals or Referrals to strangers;
4. post or share your Referral Link on any coupon, deal, cashback, or discount aggregation website, or sell, transfer, or sub-license your Referral Link to any third party;
5. use Atera’s name, trademarks, or logos in any advertising, marketing, or promotional materials (whether paid  or organic, including search engine, social media, display advertising, blog posts, websites, or  any other medium) without Atera’s prior written consent, or in any manner that does not comply with Atera’s brand guidelines as may be provided from time to time;
6. engage in any deceptive, misleading, or unethical practices that are or might be detrimental to Atera or its products or services;
7. make any disparaging statement about Atera or its products or services;
8. misrepresent the nature or scope of your status within the Program or the relationship between you and Atera;
9. cause harm to Atera’s good name and business reputation; or
10. refer yourself, any member of your household or family, your employer, your employee, your customer, your business partner, or any other individual or entity affiliated with, or having a financial relationship with, you or any of the foregoing.

You further agree not to promote, approach, or submit Referrals, or use, distribute, transfer, provide, sub-license, share with, or otherwise offer, any Atera products or services in violation of the United States Foreign Corrupt Practices Act, the UK Bribery Act, and similar anti-corruption laws in all jurisdictions.

You (and not Atera) are the sender of your Referrals. You are solely responsible and liable for the content, nature, frequency, method, and recipients of your Referrals. You must ensure that your Referrals do not violate any laws or regulations (such as those relating to privacy, anti-harassment, or anti-spamming), include all disclosures required by applicable laws and regulations, do not breach any contract to which you are bound, and do not violate the property or confidentiality rights of a third party. You hereby represent and warrant that (a) you have all necessary rights, licenses, and/or consents to send Referrals, messages, and/or other communications to Friends and (b) you comply with all applicable laws in connection with your sending of Referrals, messages, and/or other communications to Friends. You shall indemnify, defend, and hold harmless Atera, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (i) your Referrals or referral activities, (ii) your breach of these Terms, or (iii) your violation of any applicable law or regulation in connection with the Program.

4. Rewards

4.1 Eligibility. You shall be eligible to receive a Reward solely for each Friend who, via your Referral Link (or, where applicable, pursuant to a referral recognized by Atera under Section 3), purchases a Subscription directly from Atera within the Engagement Timeframe. Atera shall, at its sole discretion, determine whether a referred individual or entity qualifies as a Friend. You may refer multiple Friends and will receive a Reward per Qualified Referral as specified herein.

4.2 Reward Amounts. The Reward amounts are as follows:

4.3 Payment Conditions.

(a) Annual Subscriptions. The Reward shall become payable after the Qualification Start Date (i.e., the date Atera actually receives the annual Subscription Fee payment from the Friend). For clarity, the Reward is not earned upon the Friend’s purchase order or invoice, but upon Atera’s actual receipt and retention of funds.
(b) Monthly Subscriptions. The Reward shall become payable after the Qualification Start Date (i.e., the date Atera actually receives the third consecutive monthly Subscription Fee payment from the Friend). If the Friend cancels, fails to pay, or if any of the first three payments is reversed, refunded, or charged back, the Qualification Start Date shall not be deemed to have occurred and no Reward shall be payable.

4.4 Payment Timing. Rewards will be issued within thirty (30) days following the applicable Qualification Start Date. Atera is not obligated to issue any Reward until and unless the Qualification Start Date has occurred.

4.5 Clawback. If, after a Reward has been issued, any Subscription Fee payment from the Friend that was taken into account in determining the Qualification Start Date is subsequently reversed, charged back, refunded, or otherwise not retained by Atera, Atera reserves the right to: (a) deduct the value of such Reward from any future Rewards otherwise payable to the Referrer; or (b) seek reimbursement directly from the Referrer.

4.6 General Reward Terms.

1. You are not entitled to receive a Reward with regard to a Friend who is not a paying customer. A user who is under a free trial or evaluation is not a Friend.
2. Rewards are issued as Amazon Gift Cards (or such other gift card or payment method as Atera may determine in its sole discretion). The Reward may be subject to the gift card provider’s terms and conditions. No cash alternative is available.
3. You are not entitled to more than one Reward per Friend.
4. Rewards are provided for a Friend’s initial purchase of a Subscription only. Any additional or future purchases by the same Friend shall not entitle you to any further Reward.
5. Rewards are personal to you, are non-transferable, and must not be auctioned, traded, bartered, or sold. Rewards may not be redeemed for cash and have no monetary value unless stated.
6. Atera reserves the right to withhold or cancel Rewards in the event of any breach or suspected breach of these Terms, or if Atera reasonably believes that fraud, abuse, or manipulation has occurred, without any liability to the Referrer.

Rewards will be delivered to you via the email address associated with your Atera account. Delivery of a Reward to such email address shall constitute valid and complete delivery, and Atera shall bear no responsibility for any failure of the Referrer to receive or access the Reward due to incorrect account information, email filtering, or any issue outside Atera’s reasonable control.

5. Program Exclusions

The following are expressly excluded from the Program and will not give rise to any Reward:

1. Partner and Reseller Referrals. Any referral of an entity that is, or subsequently becomes, a Partner. The Program is exclusively for direct, end-user customer referrals. If a Friend subsequently enters into any reseller, distributor, affiliate, or partner arrangement with Atera: (i) no further Rewards shall accrue to the Referrer in connection with such entity; and (ii) the Referrer shall have no right, claim, or entitlement to any commission, revenue share, or other compensation arising from or relating to sales made by or through such entity to its own customers or any other third parties. The Program does not create, and shall not be construed as creating, any ongoing revenue-sharing, affiliate, or agency relationship between the Referrer and Atera.
2. Existing Customers, Trial Users, and Leads. Any referral of a person or entity that is already an Atera customer, trial user, or existing lead or prospect in Atera’s CRM or sales pipeline at the time the Referral Link is used, as determined by Atera in its sole discretion.
3. Non-Direct Purchases. Any Subscription purchased through a Partner channel, reseller, or any arrangement other than a direct purchase from Atera.
4. Fraudulent or Abusive Activity. Any referral that Atera reasonably determines to be the result of fraud, abuse, misrepresentation, spam, or any activity that violates these Terms or applicable law.

6. Tax Responsibility

You are solely responsible for any and all taxes, duties, levies, or other governmental charges arising from or relating to any Rewards you receive under the Program. Atera may require you to provide tax identification information (such as a W-9 form for U.S. participants) before issuing Rewards exceeding applicable reporting thresholds. Atera may report Reward payments to tax authorities as required by applicable law.

7. Intellectual Property

Atera (and/or its licensors and suppliers, as applicable) is and shall be the sole and exclusive owner of all right, title, and interest (including without limitation all intellectual property rights) in and to (a) the Program, (b) the Confidential Information (defined below), and (c) any modifications, derivative works, and/or improvements of or to any of the foregoing (regardless of inventorship or authorship). You shall make, and you hereby irrevocably and unconditionally make, all assignments necessary or reasonably requested by Atera to ensure and/or provide Atera (and/or its designee(s)) the ownership rights set forth in this paragraph. No license or ownership right in or to such intellectual property rights is granted or conveyed under these Terms, all of which are hereby reserved.

Any ideas, suggestions, inventions, or materials provided by you or on your behalf regarding the Program shall be deemed part of Atera’s intellectual property rights.

8. Confidentiality

Any and all information disclosed by Atera to you, or obtained by you in respect of Atera or other Atera customers, whether in writing, orally, or in any other form (“Confidential Information”), shall be held by you in absolute confidence and you shall take all necessary steps to prevent the disclosure and dissemination of such Confidential Information to any third party. You may only use Confidential Information for your own personal and non-commercial use, and solely in your capacity as a Referrer. Upon termination of these Terms or upon request of Atera, you shall either return to Atera or destroy (at Atera’s option) any information disclosed in any tangible form, and all copies thereof, containing any of the Confidential Information.

9. Termination

We may terminate these Terms and/or suspend your right to participate in the Program, at our sole discretion, without notice.

You agree that your sole remedy, and Atera’s sole liability, for your dissatisfaction with the Program and/or these Terms, is for you to terminate your Program membership.

Upon termination of the Program (or, if earlier, your participation in the Program):

1. you shall immediately cease participation in the Program and engaging in any Program activities (such as sending Referrals);
2. any Rewards for which the Qualification Start Date has not yet occurred shall be deemed forfeited; and any Rewards for which the Qualification Start Date has occurred but which have not yet been issued shall also be deemed forfeited if the termination results from the Referrer’s breach of these Terms, fraud, or abuse;
3. this agreement automatically terminates between you and Atera; and
4. you must immediately cease all access to and use of any Confidential Information, and, as directed by Atera, you must return, destroy, and/or permanently erase all Confidential Information in your possession or control.

The following Sections shall survive termination of these Terms:  Sections 5 through 12.

10. Disclaimers and Liability Limitations

Except for obligations expressly undertaken by Atera under these Terms, Atera has no obligations under these Terms or otherwise in connection with the Program. ANYTHING PROVIDED OR MADE AVAILABLE BY ATERA UNDER, OR OTHERWISE IN CONNECTION WITH, THESE TERMS OR THE PROGRAM (SUCH AS REWARDS, REFERRAL LINKS, ETC.), AS WELL AS THE ATERA PLATFORM AND SERVICES, ARE PROVIDED AND MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, OR THAT OTHERWISE ARISE FROM A COURSE OF PERFORMANCE OR DEALING, OR USAGE OF TRADE, ALL OF WHICH ARE HEREBY DISCLAIMED.

NEITHER ATERA NOR ANY OF ITS LICENSORS OR SUPPLIERS SHALL BE LIABLE FOR ANY  INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, BUSINESS, OPPORTUNITY, SAVINGS, OR LOSS OF, OR DAMAGE TO, DATA, REPUTATION OR GOODWILL UNDER, OR OTHERWISE IN CONNECTION WITH, THESE TERMS OR THE PROGRAM. THE FOREGOING EXCLUSIONS AND LIMITATIONS SHALL APPLY: (A) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW; (B) EVEN IF ATERA HAS BEEN ADVISED, OR SHOULD HAVE BEEN AWARE, OF THE POSSIBILITY OF LOSSES OR DAMAGES; (C) EVEN IF ANY REMEDY IN THESE TERMS FAILS OF ITS ESSENTIAL PURPOSE; AND (D) REGARDLESS OF THE THEORY OR BASIS OF LIABILITY, AND WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION FOR NEGLIGENCE OR BREACH OF STATUTORY DUTY), MISREPRESENTATION, RESTITUTION, OR OTHERWISE.

11. Relationship to Partner Program

The Program is separate from, and not related to, Atera’s Partner Program (available at https://www.atera.com/business-partners/ or by contacting [email protected]). Participation in the Program does not entitle a Referrer to any commission, revenue share, or other compensation under the Partner Program, and vice versa. In the event of any overlap or conflict between the Program and the Partner Program with respect to a particular customer or transaction, the Partner Program terms shall prevail and this Program shall not apply with respect to such customer or transaction.

12. General

12.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of Israel, without regard to the principles of conflict of law therein. The parties consent to the exclusive jurisdiction of the courts of Tel Aviv-Jaffa.

12.2 Severability. If any provision of these Terms is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. If such provision is determined to be invalid or unenforceable nonetheless, the provision shall be deemed severable from the remainder of these Terms and shall not cause the invalidity or unenforceability of the remainder of these Terms.

12.3 Entire Agreement. These Terms are the entire agreement between you and Atera regarding the subject matter herein.

12.4 Assignment. Atera may assign these Terms, in whole or in part, in its sole discretion. You are not entitled to assign or otherwise transfer these Terms, or any of your rights or obligations hereunder, to any third party without the prior written consent of Atera. Any unauthorized assignment will be void and of no force or effect.

12.5 No Third-Party Beneficiaries. No provisions of these Terms are intended or shall be construed to confer upon or give to any person or entity other than you and Atera any rights, remedies, or other benefits under or by reason of these Terms.

12.6 Waivers. All waivers must be in writing.

12.7 Compliance with Law. You represent and warrant that you shall comply with all applicable laws.

12.8 Independent Contractors. The relationship between you and Atera is solely that of independent contractors. You will not be considered an agent, representative, partner, or employee of Atera for any purposes whatsoever and you shall not have the right, power, or authority to enter into any agreement, grant any promise, provide any warranties, or to commit Atera in any manner whatsoever.

Contact

For questions about the Program, please contact us at [email protected].