Best infrastructure monitoring tools for IT reliability and performance

Infrastructure monitoring helps organizations understand if their hardware and software are performing as expected. As of 2025 (and beyond), the complexity of these components continues to increase, which requires more efficient monitoring.

Infrastructure monitoring tools can help. These tools can make all the difference, whether your IT environment is healthy or outdated. They not only help maintain your current infrastructure but also give insights on how to improve it.

To assist you in selecting an infrastructure monitoring tool, we have reviewed the best options available. Before doing that, let’s examine what an infrastructure monitoring tool is, what types are available, and why you need one.

What is an infrastructure monitoring tool?

An infrastructure monitoring tool helps you manage components of an IT infrastructure, including servers, networks, applications, SNMP devices, and other critical systems. 

These tools install light-weight agents on your devices and collect critical performance data, such as CPU usage, memory consumption, disk space, and uptime. If something goes wrong, you’ll be automatically alerted, so you can take action before it affects users.

Types of infrastructure monitoring tools

Not all infrastructure monitoring tools are created the same. Some are used for server monitoring, others for SNMP monitoring, and some for all parts of IT infrastructure.

Here’s an overview of the types available:

Unified infrastructure monitoring tools

Unified infrastructure monitoring tools are the most comprehensive. They allow you to monitor all parts of your IT infrastructure, including servers, networks, applications, cloud environments, and different endpoints.

Server monitoring tools

Server monitoring tools focus on the health and performance of physical and virtual servers. These tools track key metrics such as CPU usage, memory consumption, disk activity, and uptime. Server monitoring is often integrated into a network monitoring tool.

Network infrastructure monitoring tools

These tools monitor workstations, routers, switches, firewalls, and other network components. If a hardware or process metric exceeds its normal ranges, network monitoring tools automatically alert you.

Network monitoring functionality often comes with RMM software, which lets users monitor various network components and proactively resolve problems.

SNMP device monitoring tools

SNMP (Simple Network Management Protocol) monitoring tools are designed specifically for monitoring SNMP-enabled devices. These include printers, routers, RAIDs, switches, UPS systems, workstations, and devices connected via the Internet of Things (IoT).

SNMP monitoring software is often part of a more comprehensive IT monitoring tool.

Why do you need an infrastructure monitoring tool?

The benefits of infrastructure monitoring tools are tenfold, but the main advantages your organization can get are:

Proactive issue detection

This is important. Infrastructure monitoring tools monitor your system health in real-time, and you’ll be automatically alerted if issues are detected.

This means: you can resolve issues before they impact end users or lead to costly downtime.

Better performance and reliability

Infrastructure monitoring tools give you insights into the performance of your servers, applications, networks, and other components. With these insights, you can identify performance bottlenecks and areas for improvement. 

This leads to applications running more efficiently and the overall reliability of IT services increasing.

Optimized resource utilization

Often overlooked benefit: Infrastructure monitoring tools help you identify overburdened or underused resources, like servers running at 10% capacity.

This means waste is reduced, and you’ll save money by avoiding unnecessary costs.

Improved security

With access to real-time monitoring and alerts, you can respond to threats proactively, which minimizes the risk of cyberattacks.

Infrastructure monitoring tools also automate patch management, so your network devices receive the latest software updates automatically. This is important, as outdated systems are one of the most common entry points for threat actors.

Cost savings

Infrastructure monitoring tools save your organization money in two ways:

1. Preventing downtime: Downtime is costly for organizations, and infrastructure monitoring tools prevent it. 
2. Optimizing resource use: Like we briefly mentioned, infrastructure monitoring tools identify underutilized or overprovisioned systems, so you can reduce their waste.

The 6 best infrastructure monitoring tools in 2025

Let’s now look at the best infrastructure monitoring tools, which according to our research, are:

• Atera – Best overall infrastructure monitoring tool
• ServiceNow ITOM – Best for IT workflow automation
• ManageEngine OpManager – Best infrastructure monitoring tool for network and server visibility
• NinjaOne – Best cloud-based infrastructure monitoring tool
• Paessler – Best for infrastructure monitoring with IoT support
• SolarWinds – Best infrastructure monitoring for real-time troubleshooting

We’ve reviewed each of these tools below. For each tool, we will highlight the pros and cons, the key capabilities, and the pricing. 

Atera – Best overall infrastructure monitoring tool

1. Key features: With Atera, you can gain complete visibility into your IT infrastructure and monitor all devices’ health and performance. For each connected device, you can: 

• Track hardware and performance metrics: CPU usage and temperature, RAM, disk space and health status, device uptime, motherboard temperatures, and more.
• Monitor software and OS-level data: OS version and patch status, installed applications, system updates, and more.

If Atera’s system detects any issues (like high CPU usage), you’ll be automatically alerted via SMS or email.

Infrastructure monitoring is part of Atera’s all-in-one IT management platform. The platform also includes patch management, remote access, IT automation, network discovery, helpdesk and ticketing, and PSA. Atera offers integrations with third-party software, such as Domotz, Cynet, Zomentum, QuickBooks, and more.

2. Agentic AI: Unlike traditional infrastructure monitoring tools, Atera enables IT to run autonomously, completely transforming how organizations operate in the modern world. Atera’s AI agents tackle manual and repetitive tasks off techs’ tables, allowing them to focus on more strategic initiatives.

3. Customer support: Atera offers 24/7 live chat support for all customers. You can also access our extensive knowledge base, webinars, blog articles, and an active IT community where you can troubleshoot problems with other IT professionals.

Features and capabilities

While a few competitors offer a similar feature set to Atera, its AI agents set it apart.

Atera offers two innovative AI agents to assist with infrastructure monitoring. One of these is Atera’s IT Autopilot, which is the first line of support for users when they face issues.

Tasks like resolving technical issues (e.g., restarting a service or clearing disk space) or running diagnostics are handled by Autopilot with no technician intervention. If an issue is too complex, Autopilot escalates it to human technicians with a full summary of the conversation.

This is where Atera’s AI Copilot is able to assist technicians. Whether it’s device troubleshooting, resolving tickets, or generating remote session summaries, Copilot is there to assist you in real-time.

Technicians can ask Copilot questions about your IT environment and receive actionable insights, such as:

• “Which servers are currently experiencing high CPU usage?”
• “Are any critical patches missing across our devices?”

This means you don’t need to sift through a large list of devices manually. Copilot does the filtering for you.

Our AI agents are especially useful for enterprises that manage a large number of endpoints and want to minimize manual tasks.

User interface and usability

One of Atera’s most useful tools for infrastructure monitoring is the real-time monitoring and alerting system.

To use this feature, you can set up threshold-based alerts, which let you define performance limits. You can configure different types of alerts (Information, Warning, Critical) to be sent to any email address whenever a critical situation arises.

 You can either create custom thresholds or use our presets:

To take advantage of Atera’s IT automation capabilities, you can set up IT automation profiles for patching, Windows version upgrades, disk management, maintenance, software bundle installation, and automated scripting.

Atera IT automation profiles

Pricing and value for money

Unlike most infrastructure monitoring tools, which charge per device, Atera’s pricing plans are based on the number of technicians using the platform.

The pricing plans range from $149 to $219 per month for IT departments and from $129 to $209 per month for MSPs. Enterprise customers can receive a custom quotation for more tailored offerings.

Atera’s pricing plans for IT departments:

• Professional: $149 per month, per technician
• Expert: $189 per month, per technician
• Master: $199 per month, per technician
• Enterprise: Custom quotation. Contact sales for pricing.

Atera’s pricing plans for MSPs:

• Pro: $129 per month, per technician
• Growth: $179 per month, per technician
• Power: $209 per month, per technician
• Superpower (Enterprise): Custom quotation. Contact sales for pricing.

Customer reviews and ratings

Atera G2 rating: 4.6 out of 5.0 stars (830+ reviews)

What Atera users are saying on G2:

• “I use Atera in a healthcare environment. With Atera, it’s incredibly easy to setup automation policies and create scripts/installation packages for rolling out software and keeping devices updated,” a G2 user says.

• “I found Atera very easy to get started with. In just two weeks, I already had a clear view of my IT infrastructure,” a G2 user says.

Atera Capterra rating: 4.6 out of 5.0 stars (430+ reviews)

What Atera users are saying on Capterra:

• “I have had a great experience with Atera over the 6 years I have used it, and they are very solid and always growing and releasing new features,” a Capterra user says.

• “Atera allows for the monitoring of networks, devices, and systems remotely. 10/10 would recommend,” a Capterra user says.

ServiceNow ITOM – Best for IT workflow automation

ServiceNow ITOM offers a suite of tools that organizations can use to automate their IT operations. One of these features is automatic discovery, which automatically maps and updates all infrastructure components in your network. 

After this, you can use ServiceNow’s service mapping tool to map the relationships between IT components. This helps to spot potential points of failure and solve issues before they impact your operations.

G2 rating: 4.5 out of 5.0 (100+ reviews)

Capterra rating: 4.5 out of 5.0 (300+ reviews)

ServiceNow pricing:

• ITOM licenses start from $150 per user, per month

ManageEngine OpManager – Best infrastructure monitoring tool for network and server visibility

ManageEngine OpManager’s main selling point is its unified solution for managing servers, network devices, and virtual machines, all from one dashboard. For all of your devices, you can view reports on performance, bandwidth consumption, and recent device configuration changes.

OpManager can also be integrated with other ManageEngine products, such as Endpoint Central, Mobile Device Manager Plus, and ServiceDesk Plus, for more functionality. However, this has the drawback of the increased cost of using multiple products instead of investing in an all-in-one solution.

G2 Rating: 4.6 out of 5.0 stars (120+ reviews)

Capterra Rating: 4.5 out of 5.0 stars (190+ reviews)

ManageEngine OpManager Pricing:

• Standard Edition: $245/month, including 20 devices
• Professional Edition: $345/month, including 25 devices
• Enterprise Edition: $4,595/month, including 250 devices

NinjaOne – Best cloud-based infrastructure monitoring tool

NinjaOne offers infrastructure monitoring and management as part of its cloud-based RMM tool. With it, you can monitor endpoints such as servers, network devices, workstations, hypervisors, and more. For each device, you can follow performance metrics, like CPU usage, disk space, and device uptime.

NinjaOne uses pay-per-endpoint pricing, meaning the cost increases as the number of endpoints/devices increases.

G2 Rating: 4.7 out of 5.0 (2,000+ reviews)

Capterra Rating: 4.8 out of 5.0 (200+ reviews)

NinjaOne Pricing:

• NinjaOne states it prices per endpoint but does not make its pricing available publicly; pricing is based on custom quotation. To learn more, visit their website.

Paessler – Best for infrastructure monitoring with IoT support

Paessler offers three different network monitoring solutions: PRTG Network Monitor, PRTG Enterprise Monitor, and PRTG Hoster Monitor. As indicated by the names, the right solution will depend on each IT organization’s size and goals. Most organizations benefit most from PRTG Network Monitor, which enables the monitoring of IT, OT, and IoT infrastructure components.

PRTG Network Monitor automatically scans your network and sets up the initial monitoring. To stay on top of looming incidents, you can use Paessler’s customizable threshold-based alerts. Paessler offers custom maps and dashboards to give you an overview of your entire network.

G2 Rating: 4.6 out of 5.0 stars (100+ reviews)

Capterra Rating: 4.6 out of 5.0 stars (250+ reviews)

Paessler PRTG Pricing:

• PRTG 500: $137/month for about 50 devices
• RTG 1000: $242/month for about 100 devices
• PRTG 2500: $508/month for about 250 devices
• PRTG 5000: $908/month for about 500 devices
• PRTG 10000: $1,225/month for about 1,000 devices

SolarWinds NPM – Best infrastructure monitoring for real-time troubleshooting

SolarWinds NPM helps IT professionals quickly detect and resolve issues before they impact operations. With it, you can monitor and troubleshoot workstations, routers, switches, firewalls, and other SNMP-enabled devices. It continuously monitors these devices for health and performance metrics and sends alerts if something’s wrong.

Aside from network monitoring, SolarWinds offers numerous other IT management products. These include service desk, security, application management, database management, and systems management capabilities.

G2 Rating: 4.3 out of 5.0 stars (700+ reviews)

Capterra Rating: 4.5 out of 5.0 stars (70+ reviews)

SolarWinds NPM Pricing:

• Custom quotation. Prices start at $1,856. To find out the exact price, request a custom quotation from their website

Choosing the right infrastructure monitoring tool

Ultimately, we recommend IT decision-makers conduct in-depth research, ask for demos, and try the software through a free trial. This will help them make an informed decision and choose the right tool for their organization.

If your organization wants a smarter, more efficient way to manage its IT operations,

Atera may be right for you.

Atera, an Agentic AI platform for IT management, offers AI agents that proactively and autonomously support your entire IT operation.

The Agentic AI revolution represents a paradigm shift in how IT operates. Instead of shying away from it, embrace its benefits and bring your organization into the modern age. You’ll see the benefits in no time.

Want to learn more about how Atera can help your organization achieve fully autonomous IT? Contact our sales team to discuss your needs further. 

Or, experience our AI agents yourself by signing up for Atera’s 30-day free trial.