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Infrastructure monitoring is the process of overseeing and managing various IT environment components to ensure optimal performance, availability, and security. As of 2024, the complexity of these components continues to increase, which requires more efficient infrastructure monitoring.
A good infrastructure monitoring tool can make all the difference between having a healthy IT environment and one that is outdated and vulnerable. These tools not only help maintain the IT environment but also provide valuable insights for making data-driven decisions and planning future growth.
To assist you in selecting an infrastructure monitoring tool, we will review the best options available. Before doing that, let’s examine what an infrastructure monitoring tool is, what types are available, and why you need one.
What is an infrastructure monitoring tool?
An infrastructure monitoring tool monitors and manages the various components of an IT infrastructure, including servers, networks, applications, SNMP devices, and other critical systems. These tools provide real-time visibility into IT assets’ performance, availability, and health.
Infrastructure monitoring is often part of a more comprehensive IT management platform. For instance, Atera offers infrastructure monitoring alongside other crucial IT management features, such as remote access, patch management, and PSA.
Types of infrastructure monitoring tools
The types of infrastructure monitoring tools differ. They are divided into unified, server, network, and SNMP-device monitoring tools.
Unified infrastructure monitoring tools
Unified infrastructure monitoring tools provide a comprehensive solution by combining multiple aspects of infrastructure monitoring into one. These tools allow you to monitor servers, networks, applications, cloud environments, and a variety of devices, including Macs, Windows, Linux computers, and more.
One example of a unified infrastructure monitoring solution is Atera, which allows for centralized monitoring and management of your entire IT environment.
Server monitoring tools
Server monitoring tools focus on the health and performance of physical and virtual servers. These tools track key metrics such as CPU usage, memory consumption, disk activity, and uptime.
Server monitoring software typically includes capabilities such as RMM, automated patch management, real-time alerts, and advanced reporting. Server monitoring tools are often part of more comprehensive network infrastructure monitoring tools.
Network infrastructure monitoring tools
Network infrastructure monitoring tools allow monitoring of Laptops, Mac devices, Windows devices, Linux machines, routers, switches, firewalls, and other network components.
Network monitoring software often includes threshold-based alerts that notify users automatically when hardware, performance, exchange, services, or process metrics exceed their normal ranges. Network monitoring functionality often comes with RMM software, which lets users monitor various network components and take proactive measures to resolve problems.
SNMP device monitoring tools
SNMP (Simple Network Management Protocol) monitoring tools are designed specifically for monitoring SNMP-enabled devices. These include printers, routers, RAIDs, switches, UPS systems, workstations, and devices connected via the Internet of Things (IoT).
SNMP monitoring software is often part of a more comprehensive IT monitoring tool. For example, Atera’s unified cloud infrastructure monitoring tool allows you also to monitor SNMP devices.
Why you need an infrastructure monitoring tool
Investing in an infrastructure monitoring tool offers five key benefits, which we will discuss in more detail next.
Proactive issue detection
Infrastructure monitoring tools continuously monitor performance metrics and system health, allowing IT teams to address potential issues before they impact operations. Users can set threshold-based alerts for hardware, performance, exchange, service, and process parameters and receive real-time notifications when problems arise.
This proactive approach ensures smoother operations, prevents unexpected downtime, and enhances user satisfaction.
Enhanced performance and reliability
Infrastructure monitoring tools provide detailed insights into the performance of servers, applications, networks, and other components.
These metrics help identify performance bottlenecks and areas for improvement. The enhanced performance results in applications running more efficiently, response times improving, and the overall reliability of IT services increasing.
Optimized resource utilization
Infrastructure monitoring tools allow resources to be allocated based on actual needs and usage patterns. By analyzing data, such as CPU, memory, storage, and network bandwidth, organizations can redistribute workloads to balance demand and prevent overspending on assets that are not being used.
This resource optimization reduces waste and saves money by avoiding unnecessary costs.
Improved security
Real-time alerts and comprehensive logging capabilities enable IT teams to respond quickly to threats, minimizing the risk of data breaches and cyber-attacks.
Infrastructure monitoring tools often also have automated patch management capabilities, which ensure that all network devices receive the latest software updates automatically. Keeping systems up-to-date with the latest security patches enhances overall security and protects against threats.
Cost savings
Proactive maintenance and timely issue resolution reduce the costs associated with emergency repairs and prolonged troubleshooting. Infrastructure monitoring tools prevent outages and minimize downtime, reducing the financial losses caused by them.
Additionally, the resource optimization achieved with infrastructure monitoring tools allows for better use of existing assets, reducing the need for expensive hardware upgrades and expansions.
The 11 best infrastructure monitoring tools in 2024
Now, let’s review the best IT infrastructure monitoring tools. For each tool, we will highlight the pros and cons, the key capabilities, as well as the pricing. As a result, you will be better informed when selecting your own software.
1. Atera

Atera’s infrastructure monitoring is part of its comprehensive RMM tool. With it, you can gain complete visibility into your IT environment, monitor the health and performance of all connected devices, and receive real-time alerts on any issues that arise.
Atera’s all-in-one IT management platform also includes patch management, remote access, IT automation, network discovery, helpdesk and ticketing, and PSA. Atera offers integrations with third-party software, such as Domotz, Cynet, Zomentum, QuickBooks, and more.
When it comes to support, Atera has 24/7 live chat support for all of its customers. You can also access various self-help materials, such as an extensive knowledge base, webinars, blog articles, and an active IT community where users can troubleshoot problems with other IT professionals.
Features and capabilities
While a few IT management platforms have a similar feature set to Atera’s, its AI-powered capabilities make it stand out. Atera is the first IT management platform powering its features with AI through Atera Copilot. Atera Copilot improves nearly all aspects of IT management and enhances IT technicians’ efficiency 10X through operational consistency and automation. The available AI-powered scripting is one area where this is evident. You only need to give the tool a simple or complex set of instructions, and it will generate the right script for fixing issues such as slow device performance or concurrent application crashes.

Atera’s AI script generator
With Atera Copilot’s AI capabilities, you can free your team from routine tasks so that they can concentrate on tackling high-value tasks and implementing solutions that have been in the backlog for a long time.
User interface and usability
Infrastructure monitoring with Atera is designed to be intuitive and user-friendly. Atera’s different features are split into multiple interfaces, and navigating between them is effortless within the admin dashboard.

Atera admin dashboard view
One of Atera’s key infrastructure monitoring capabilities is real-time monitoring and alerting. Within Atera’s admin dashboard, threshold-based alert settings are customizable, and you can use one of the predefined templates.

Atera Threshold profiles
You can configure different types of alerts (Information, Warning, Critical) to be sent to any email address whenever a critical situation arises. To take advantage of Atera’s IT automation capabilities, you can set up IT automation profiles for patching, Windows version upgrades, disk management, maintenance, software bundle installation, and automated scripting.

Atera IT automation profiles
Pricing and value for money
Atera’s all-in-one IT management platform is priced pay-per-technician and offers tailored plans for IT departments and MSPs. The pricing plans range from $149 to $199 per month for IT departments and from $129 to $209 per month for MSPs. Enterprise customers can receive a custom quotation for more tailored offerings.
With all of Atera’s plans, you can manage unlimited endpoints/devices at a fixed cost. Atera’s pricing structure reduces costs and makes scaling more predictable since there are no surprise costs. For an additional fee, you can also access Atera’s AI-powered capabilities and the network discovery tool.
Atera’s pricing plans differ from most RMM pricing models, which use pay-per-endpoint pricing. With these solutions, the price increases when you add more endpoints/devices to the platform, making scaling less predictable and more expensive.
Atera G2 rating: 4.6 out of 5.0 stars (550+ reviews)
What Atera users are saying on G2:
A G2 user mentioned that Atera is easy to use and has many use cases. For example, the reviewer recently created a custom Linux version that uses an API to install the RMM agent of Atera and automatically assigns itself to clients. Atera is easily integrated into the reviewer’s business, and Atera’s customer support team is available 24/7 if problems arise.
Atera Capterra rating: 4.6 out of 5.0 stars (350+ reviews)
What Atera users are saying on Capterra:
A Capterra user who switched from Kaseya to Atera mentions that Atera’s customizable dashboards have been a huge plus. Compared to the previous solution, Atera’s patch management capabilities allow for easier tracking of patches and updates. While Kaseya provided inconsistent product updates, the reviewer appreciates Atera’s monthly product improvements and innovations.
Atera pricing:
Atera’s pricing plans for IT departments:
- Professional: $149 per month, per technician
- Expert: $169 per month, per technician
- Master: $199 per month, per technician
- Enterprise: Custom quotation. Contact sales for pricing.
Atera’s pricing plans for MSPs:
- Pro: $129 per month, per technician
- Growth: $179 per month, per technician
- Power: $209 per month, per technician
- Superpower (Enterprise): Custom quotation. Contact sales for pricing.
Get started with Atera on a 30-day free trial with no credit card required.
2. ServiceNow IT Operations Management

ServiceNow IT Operations Management is designed to provide visibility into an organization’s IT infrastructure and monitor its performance. It is mainly designed for enterprise-level businesses, which is reflected in its advanced capabilities. Its main capabilities include comprehensive IT asset discovery, IT infrastructure, service mapping, and event management tools.
Similarly to Atera, ServiceNow implements AI into its platform to help IT staff resolve customer issues more quickly. The AI capabilities extend to scripting, so you can automatically generate codes to fix problems.
G2 rating: 4.3 out of 5.0 (800+ reviews)
Capterra rating: 4.5 out of 5.0 (200+ reviews)
ServiceNow pricing:
- Based on custom quotation. Contact the ServiceNow team to find out more.
3. LogicMonitor

LogicMonitor is a cloud-based infrastructure monitoring platform providing visibility and monitoring capabilities for servers, networks, storage, databases, applications, and cloud services. LogicMonitor provides alert thresholds, prebuilt monitoring templates, and tools for eliminating visibility gaps with topology mapping and anomaly detection.
LogicMonitor focuses entirely on infrastructure monitoring and arguably leaves out other essential features, such as strong RMM and PSA. If your IT team needs these capabilities, you may need to look for another solution.
G2 Rating: 4.5 out of 5.0 stars (500+ reviews)
Capterra Rating: 4.6 out of 5.0 stars (100+ reviews)
LogicMonitor Pricing:
- Infrastructure monitoring: Starting from $22/month, per resource
- Cloud IaaS monitoring: Starting from $22/month, per resource
4. ManageEngine OpManager

ManageEngine OpManager provides visibility into the health, performance, and security of IT infrastructure components. Its main selling point is its unified solution for managing servers, storage devices, virtual machines, routers, switches, firewalls, and load balancers You can view reports on performance, bandwidth consumption, and recent device configuration changes.
OpManager can also be integrated with other ManageEngine products, such as Endpoint Central, Mobile Device Manager Plus, and ServiceDesk Plus, for more functionality. However, this has the drawback of the increased cost of using multiple products instead of investing in an all-in-one solution.
G2 Rating: 4.5 out of 5.0 stars (80+ reviews)
Capterra Rating: 4.7 out of 5.0 stars (90+ reviews)
ManageEngine OpManager Pricing:
- Custom quotation. To get the pricing, contact ManageEngine’s sales team on their website
5. NinjaOne

NinjaOne offers infrastructure monitoring and management as part of its RMM tool. With it, you can monitor various endpoints, including servers, network devices, workstations, hypervisors, and more. As part of its IT management platform, NinjaOne offers automated patch management, threshold-based alerts, IT ticketing, asset management, and remote access capabilities.
NinjaOne uses pay-per-endpoint pricing, meaning the cost increases as the number of endpoints/devices increases. If you manage dozens of endpoints, per-endpoint pricing may not be as advantageous as per-technician pricing, such as what Atera offers.
G2 Rating: 4.8 out of 5.0 (1,000+ reviews)
Capterra Rating: 4.8 out of 5.0 (200+ reviews)
NinjaOne Pricing:
- NinjaOne states it prices per endpoint but does not make its pricing available publicly; pricing is based on custom quotation. To learn more, visit their website.
6. Paessler

Paessler offers three different network monitoring solutions: PRTG Network Monitor, PRTG Enterprise Monitor, and PRTG Hoster Monitor. As indicated by the names, the right solution will depend on each IT organization’s size and goals. Most organizations benefit most from PRTG Network Monitor, which enables the monitoring of IT, OT, and IoT infrastructure components.
PRTG Network Monitor automatically scans your network and sets up the initial monitoring. To stay on top of looming incidents, you can take advantage of the customizable threshold-based alerts. Paessler offers custom maps and dashboards to give you an overview of your entire network.
G2 Rating: 4.6 out of 5.0 stars (80+ reviews)
Capterra Rating: 4.6 out of 5.0 stars (200+ reviews)
Paessler PRTG Pricing:
- Prices start from $2,149 per year for monitoring up to 500 aspects of devices within your network
7. New Relic

New Relic is a cloud-based observability platform that offers a suite of tools for monitoring, troubleshooting, and optimizing IT infrastructure components. It can collect data from various network devices and provides users with a unified system health view.
Additionally, New Relic integrates with third-party software, including WordPress, Microsoft Azure, Amazon Web Services, MySQL, and more. New Relic offers advanced infrastructure monitoring capabilities but lacks other features IT teams may need, such as automated patch management and RMM capabilities.
G2 Rating: 4.3 out of 5.0 stars (400+ reviews)
Capterra Rating: 4.5 out of 5.0 stars (150+ reviews)
New Relic Pricing:
- Pricing based on usage, 100GB of free data, and $0.35/GB thereafter
8. SolarWinds

SolarWinds Network Performance Monitor (NPM) is a network monitoring tool that helps IT professionals proactively manage network performance, identify and resolve issues, and optimize resources. Its key network monitoring capabilities include alerting if key performance indicators exceed thresholds, as well as data-driven performance analytics.
Aside from network monitoring, SolarWinds offers numerous other IT management products. These include service desk, security, application management, database management, and systems management capabilities.
G2 Rating: 4.5 out of 5.0 stars (200+ reviews)
Capterra Rating: 4.5 out of 5.0 stars (70+ reviews)
SolarWinds NPM Pricing:
- Custom quotation. Prices start at $1,856, to find out the exact price, request a custom quotation from their website
9. Dynatrace

Dynatrace is an observability solution providing full visibility into applications, services, and cloud infrastructure. One of its primary monitoring capabilities is root cause analysis, which automates the identification of root causes for performance issues, reducing troubleshooting time and effort.
Like Atera, Dynatrace utilizes AI and IT automation to help IT staff work more efficiently. It can identify anomalies and correlate data across the entire IT stack to provide a holistic view of performance issues. Atera has similar AI capabilities, as well as extends the AI to scripting, IT ticketing, and more.
G2 Rating: 4.5 out of 5.0 stars (1,200+ reviews)
Capterra Rating: 4.5 out of 5.0 stars (50+ reviews)
Dynatrace Pricing:
- Pricing is determined by the amount of usage. Starting from $0.08 per hour for 8 GiB host for full-stack monitoring
10. Datadog

Datadog provides infrastructure monitoring tools for maintaining, optimizing, and securing cloud and hybrid environments. It uses lightweight agents installed on servers, virtual machines, and containers to provide insights into various infrastructure metrics. It also has a machine learning-based alerting system for identifying critical issues in the midst of irrelevant ones.
Datadog supports the monitoring of the key operating systems, including Windows, Linux, and MacOS. It can be integrated with various security, automation, alerting, SNMP, and incident management software applications.
G2 Rating: 4.4 out of 5.0 stars (500+ reviews)
Capterra Rating: 4.6 out of 5.0 stars (240+ reviews)
Datadog Pricing:
- Free: Starting at $0/month, up to 5 hosts
- Pro: Starting at $15 per host, per month
- Enterprise: Starting at $23 per host, per month
- DevSecOps Pro: Starting at $22 per host, per month
- DevSecOps Enterprise: Starting at $34 per host, per month
11. Auvik

Auvik is a network management software designed to provide visibility into the network through maps that update in real time. Auvik offers 50+ threshold-based templates for alerting that can be used to identify and resolve problems before they become critical.
Like Atera, Auvik offers dedicated solutions for MSPs and IT departments. The main difference is that Auvik focuses entirely on network management, while with Atera, network management is part of a more comprehensive IT management solution. Auvik also charges pay-per-endpoint, while Atera uses a pay-per-technician pricing model.
G2 Rating: 4.5 out of 5.0 stars (300+ reviews)
Capterra Rating: 4.6 out of 5.0 stars (70+ reviews)
Auvik Pricing: Custom quotation. To know the exact pricing, contact the Auvik sales team on their website.
Choosing the right infrastructure monitoring tool
Ultimately, we recommend IT decision-makers conduct in-depth research, ask for demos, and try the software through a free trial. This will help them make an informed decision and choose the right tool for their organization.
If your organization values innovative features, fair pricing, and excellent customer service, Atera may be a good choice.
Atera’s all-in-one IT management platform is powered by ActionAI™, which helps automate infrastructure monitoring, compose ticket responses, generate scripts, and create knowledge base articles from tickets. The AI-powered capabilities enable a new way to manage IT environments and improve technicians’ efficiency tenfold.If you want to try out Atera today, we offer a 30-day free trial with no credit card required. You can also contact our sales team for a demo.
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