Generate summary with AI

Endpoint management is an essential part of any IT team’s workflow. It ensures that all devices within an organization’s IT environment are secure, efficient, and compliant. Not only does it reduce the risk of data breaches and malware, but it also boosts productivity.

Selecting the right endpoint management software is critical for IT organizations. The right choice can streamline your IT operations; the wrong one complicates them further. Comparing different options is the best way to ensure you’re on the right track. 

To help you make an educated decision, here’s what you need to know about endpoint management software, its different types, and why you need it. We’ll wrap up the discussion by showcasing the best endpoint management software options for IT teams.

What is endpoint management software?

Endpoint management software is an IT management solution designed to centrally manage, monitor, and secure all endpoint devices within an IT organization. These endpoints often include a wide range of devices, such as laptops, desktops, servers, and smartphones.

Some endpoint management software focuses entirely on endpoint management and neglects other aspects of IT management. A few IT management solutions offer endpoint management as part of their all-in-one platform, covering all an organization’s IT needs.

Types of endpoint management software

Because there’s a wide range of endpoint management software, it’s important to research your organization’s specific needs. This due diligence will allow you to pick the best-suited solution. To help you in that search, here are the different types of options available.

1. Unified endpoint management

The top unified endpoint management (UEM) software enables you to manage and secure multiple devices. With UEM solutions, you can manage desktops, laptops, smartphones, tablets, servers, and IoT devices all from a single interface.

One of the main benefits of a UEM tool is the ability to centralize control over all endpoints. This ability empowers IT staff to enforce security policies, deploy software, and monitor device health across an entire IT organization.

UEM solutions often come with automated patch management, remote access, remote monitoring and management, and reporting capabilities.

2. Mobile device management

Mobile Device Management (MDM) software focuses on managing and securing endpoints. Those include laptops, smartphones, tablets, and other devices connected to an organization’s network. MDM is often compared to RMM software—however, there are distinct differences between the two.

MDM tools enable IT administrators to remotely lock or wipe devices, enforce encryption, and ensure compliance with corporate policies. Mobile device management is often implemented as part of unified endpoint management software—as is the case with Atera.

3. Endpoint detection and response

Endpoint Detection and Response (EDR) is an increasingly popular option for detecting, investigating, and responding to security threats of endpoint devices. 

EDR solutions continuously monitor endpoints for security threads and provide advanced automated responses to threats. These capabilities are made possible by features such as real-time monitoring and alerting, reporting and analytics, IT automation, and more.

4. Patch management

The best patch management software helps automate software deployment updates and security patches to endpoint devices. Patch management tools typically provide features such as automatic scanning for missing patches, schedules for patch deployments, and detailed reports on patch compliance.

Patch management is often part of a larger unified IT management platform, as is the case with Atera.

Why you need endpoint management software

The main benefits of investing in endpoint management software include improved cybersecurity, enhanced productivity, better compliance, and cost savings. Here’s a closer look at each of these outcomes.

Improved cybersecurity

The most notable benefit of endpoint management software is improved cybersecurity. Endpoint management software ensures that devices are updated with the latest patches and updates. It also enforces security policies.

The best solutions offer real-time monitoring and alerting capabilities which help detect, investigate, and respond to threats in real-time, thus minimizing the risk of security incidents.

Enhanced productivity

Endpoint management software includes features such as IT automation, automated patch management, and device configuration. All of these reduce an IT team’s manual work. The best solutions also have RMM capabilities to minimize downtime and technical issues that disrupt employee productivity.

As a bonus, IT professionals who face fewer interruptions can refocus their energy on more strategic initiatives, improving long-term gains.

Cost savings

Endpoint management software enables IT teams to thrive on a leaner budget by automating tasks and developing efficient workflows. Proactive monitoring and management of endpoints reduces costly downtime and extends the lifespan of hardware.

Investing in a unified endpoint management solution also reduces the costs associated with buying multiple IT management systems.

Better industry compliance

Endpoint management software ensures that all devices across a network are up-to-date and compliant with the relevant and changing regulatory requirements. This security measure protects organizations from potential fines and legal issues. It also enhances the user’s reputation among clients and stakeholders.

The 10 best endpoint management software for IT teams in 2024

Next, let’s review the best endpoint management software for IT teams. Each showcased option highlights key features, pros and cons, and pricing. This information can help you make a more informed decision when choosing a solution.

1. Atera

Atera’s unified all-in-one IT management platform combines RMM, patch management, professional services automation (PSA), help desk, IT automation, and remote access capabilities for managing and supporting endpoint devices. With Atera, users can manage various endpoints: computers, laptops, tablets, servers, printers, or any other device that connects to a network.

Atera integrates with third-party applications. For example, it works with Domotz for network monitoring, Splashtop for remote access, and Cynet for security protection.

Atera offers 24/7 live customer chat support to help resolve issues. Users can also access a robust catalog of self-help documents including Atera’s extensive knowledge base, webinars, and blog articles. If users still need support, Atera’s IT community is one of our most valued resources. It allows Atera users to share best practices with other IT professionals and troubleshoot common issues.

Standout features and capabilities

Atera is the only endpoint management solution powered by AgenticAI through Atera Copilot, an IT solution designed to make the lives of IT professionals easier. With Atera Copilot, users go beyond IT management to help champion a new era of IT management.

Atera Copilot uses real-time device diagnostics and AI-recommended actions to swiftly resolve IT issues. It also automatically generates scripts for resolving common issues such as slow device performance or application crashes. Users simply enter the details of the performance issue(s), and the tool will create a customized and precise script to fix them.

Atera AI scripting

Atera Copilot summarizes tickets instantly, speeding up troubleshooting and ensuring problems are resolved more quickly. It can also generate responses in different tones of voice to accommodate different communication styles.

User interface and usability

Atera’s easy-to-use user interface makes managing endpoints a highly intuitive process.  Atera was designed from the ground up to facilitate a smooth user experience. It even won a G2 award for ease of use and implementation.

Atera’s real-time monitoring and alerting

Pricing and value for money

Atera’s disruptive pay-per-technician pricing allows you to add unlimited endpoints/devices at a fixed price. The pricing plans range from $129 to $209 monthly for MSPs and from $149 to $199 monthly for IT departments. For more customized offerings, enterprise customers can receive a custom quotation.

Most endpoint management solutions use a pay-per-endpoint pricing model, where the price increases with each added endpoint. Atera, on the other hand, allows users to pay according to the number of technicians. While both pricing models have advantages,pay-per-technician pricing is generally more predictable and cost-effective.

Numerous customers on tech review sites such as Capterra mention significant cost savings when they switch to Atera from alternative solutions.

Atera G2 rating: 4.6 out of 5.0 stars (550+ reviews)

What Atera users are saying on G2:

One G2 user mentions trying multiple different IT management solutions before settling on Atera. The main reason behind that choice? Atera’s user-friendly and customizable interface. All of the platform’s different components—including patch management, AI scripting, IT troubleshooting, and remote access—are easily accessed from one screen. Atera’s script library is also helpful, as it features scripts that can be easily modified to meet the specific needs of an IT organization.

Atera Capterra rating: 4.6 out of 5.0 stars (350+ reviews)

What Atera users are saying on Capterra:

One Capterra user mentions that Atera is perfect for remotely administrating different software and operating systems. The reviewer shares that their team is fully remote, and Atera helps them keep an overview of all running systems and clients’ devices remotely. The available patch management, IT ticketing, and remote monitoring and management features also benefit the reviewer.

Atera pricing:

Pricing plans for IT departments:

  • Professional: $149 per month, per technician
  • Expert: $169 per month, per technician
  • Master: $199 per month, per technician
  • Enterprise: Custom quotation. Contact sales for pricing.

Pricing plans for MSPs:

  • Pro: $129 per month, per technician
  • Growth: $179 per month, per technician
  • Power: $209 per month, per technician
  • Superpower (Enterprise): Custom quotation. Contact sales for pricing.

Get started with Atera on a 30-day free trial with no credit card required.

2. ManageEngine Endpoint Central

ManageEngine-homepage

ManageEngine’s product, Endpoint Central, helps IT departments and MSPs manage their endpoints through automated patch management, remote IT troubleshooting, ransomware protection, and IT asset management. Endpoint Central works with various operating systems: Windows, ChromeOS, MacOS, and MacOS devices including laptops, computers, mobile phones, and more.

One of ManageEngine’s strengths is centralized patch management, which is particularly useful for large organizations. ManageEngine is known for its hefty capabilities; G2 users say this can actually be a drawback, since the sheer volume of options makes it challenging to find the right features.

G2 Rating: 4.4 out of 5.0 (600+ reviews)

Capterra Rating: 5.0 out of 5.0 (750+ reviews)

ManageEngine Endpoint Central Pricing:

  • Professional: Starting at $104 per month, per technician
  • Enterprise: Starting at $124 per month, per technician
  • UEM: Starting at $139 per month, per technician
  • Security: Starting at $205 per month, per technician

3. Microsoft Intune

Microsoft Intune provides mobile device management (MDM) capabilities to help IT organizations manage devices and applications while ensuring security and compliance. It offers features such as device enrollment, policy configuration, app deployment, threat protection, and reporting + analytics.

Microsoft Intune integrates with other Microsoft 365 products such as Azure Active Directory, Microsoft Teams, and Office 365. Microsoft Intune mainly focuses on the MDM aspect of IT management, which arguably leaves out other essential features. If you’re looking for an all-in-one solution, Microsoft Intune may not meet your needs.

G2 Rating: 4.5 out of 5.0 stars (190+ reviews)

Capterra Rating: 4.6 out of 5.0 stars (30+ reviews)

Microsoft Intune Pricing:

  • Microsoft Intune Suite plan: Starting at $10 per month, per technician

4. SuperOps

Screenshot of SuperOps Homapage

SuperOps is an all-in-one IT management platform specifically created for MSPs. It helps them manage their clients’ endpoints and devices through features such as patch management, asset management, real-time monitoring and alerting, and a service desk. SuperOps includes several third-party integrations for additional functionality.

SuperOps was founded in 2020, and has quickly become a popular all-in-one solution for MSPs. However, the platform still has some limitations. Customers on G2 report that the list of integrations is short and that some features, such as billing, need expansion.

G2 rating: 4.6 out of 5.0 stars (100+ reviews)

Capterra rating: n/a

SuperOps pricing:

  • Starting at $119 per month for the unified PSA and RMM package.

5. Ivanti Endpoint Manager

Ivanti Endpoint Manager is an endpoint management software for IT departments. It supports the management of Android, ChromeOS, iOS, Linux, Mac, and Windows devices. The platform offers remote control, patch management, reporting and analytics, and user profile management capabilities. 

Mobile device management (MDM) capabilities are available as an add-on. Ivanti offers a customizable endpoint management solution that is particularly useful for enterprises.

G2 Rating: 4.2 out of 5.0 stars (130+ reviews)

Capterra Rating: 3.0 out of 5.0 stars (1 review)

Ivanti Endpoint Manager Pricing:

  • Custom pricing. Form available on Ivanti’s website for more details.

6. NinjaOne

NinjaOne offers unified endpoint management for IT teams and MSPs. Its main features are real-time monitoring, alerting and management, IT automation, patch management, scripting, and remote access.

Like most endpoint management solutions, NinjaOne charges its customers based on pay-per-endpoint—arguably its main drawback, since prices can quickly rise with each add-on. NinjaOne alternatives that feature pay-per-technician pricing (such as Atera) may be more cost-effective, especially for IT teams with dozens of endpoints and few technicians.

G2 Rating: 4.8 out of 5.0 (1,000+ reviews)

Capterra Rating: 4.8 out of 5.0 (200+ reviews)

NinjaOne Pricing:

  • Pricing is based on custom quotation. To learn more, visit their website.

7. Syncro

Syncro is an all-in-one IT management solution for MSPs. Its capabilities include RMM, patch management, remote access, and PSA.

Similarly to Atera, Syncro uses pay-per-technician pricing. Users pay a fixed price no matter how many endpoints they add. While pricing is one of Syncro’s strong points, the solution has its drawbacks. Its scripting capabilities, for instance, have been deemed too slow by at least one Capterra user.

G2 rating: 4.5 out of 5.0 (120+ reviews)

Capterra rating: 4.7 out of 5.0 (70+ reviews)

Syncro pricing:

  • Basic: $139 per month, per user.

8. Datto RMM

Datto RMM is a remote monitoring and management (RMM) system for IT professionals. It helps to manage and protect clients’ endpoints through real-time alerting and monitoring, network topology maps, remote access, and patch management. It also integrates with third-party software, such as Microsoft 365, for more features.

Like Atera, Datto RMM provides 24/7 live chat, product guides, and knowledge bases for its customers. Datto customers on G2 celebrate this fact, mentioning that the available support is fast and reliable.

G2 Rating: 4.5 out of 5 stars (70+ reviews)

Capterra Rating: 4.3 out of 5 stars (20+ reviews)

Datto Pricing:

  • Custom pricing available. Contact Datto’s sales team to get the pricing.

9. Kaseya VSA

Kaseya VSA helps IT professionals secure and manage any device or endpoint remotely. The platform’s key features include automated patch management, monitoring and alerting, auto-remediation, remote access, and asset management. To prove value to clients and stakeholders, Kaseya VSA provides a variety of reports and analytics.

G2 Rating: 4.0 out of 5.0 (250+ reviews)

Capterra Rating: 4.1 out of 5.0 (200+ reviews)

Kaseya VSA Pricing:

  • Custom pricing system in place. Visit their website to learn more.

10. ConnectWise Automate

ConnectWise Automate is a remote monitoring and management (RMM) software capable of managing and securing clients’ endpoints. The platform has patch management, asset discovery, and IT automation. 

Like Atera, ConnectWise Automate leverages AI scripting to increase technician efficiency, but its use of AI stops there. Atera, on the other hand, integrates AI into other areas such as help desk and IT support.

G2 Rating: 4.1 out of 5.0 (120+ reviews)

Capterra Rating: 4.1 out of 5.0 (125+ reviews)

ConnectWise Automate Pricing:

  • Custom quotation available by request from their team.

AI-powered IT management: Only with Atera

Atera’s AI-powered IT management platform utilizes unified endpoint management and includes features such as automated patch management, RMM, remote access, help desk, and Network discovery. Although similar solutions exist, Atera’s AI-powered capabilities make it stand apart from the competition. How?

Atera Copilot increases the efficiency of IT technicians by tenfold through such features as AI scripting, AI article generator, AI-based IT troubleshooting, auto-ticket summaries and suggestions.
If you want to try Atera Copilot for yourself, we offer a 30-day free trial—no credit card required—or you can contact our sales team.

Frequently Asked Questions

Was this helpful?

Related Articles

Best Enterprise-Grade Security Cameras for IT in 2025

Read now

Fortify your enterprise: The top CEM security platforms of 2025

Read now

The best Ivanti alternatives for smarter IT management in 2025

Read now

Top 11 ServiceNow alternatives IT teams rely on in 2025

Read now

Endless IT possibilities

Boost your productivity with Atera’s intuitive, centralized all-in-one platform