The Microsoft Intune alternatives IT pros are switching to in 2026

Microsoft Intune is a powerful endpoint management tool, but users say it can be difficult to use and there is limited support for non-Windows devices. For these reasons, many IT teams are looking for the best Microsoft Intune alternatives, capable of effectively managing multi-OS environments at a fair price.

If you’re already using Microsoft Intune or simply looking for the best alternatives, our comparison article can help.

Below, we’ve listed the 6 best Microsoft Intune alternatives, along with their key features and pricing.

1. Atera
2. ManageEngine
3. Datto
4. Jamf Pro
5. NinjaOne
6. Addigy

The best Microsoft Intune alternatives for 2026

Now, let’s review the best Microsoft Intune alternatives.

1. Atera

Atera vs. Microsoft Intune: Key differences

1. Key features: Atera and Intune are both IT management tools for enterprises, but they serve different purposes. Atera is an autonomous IT platform with features like RMM, patch management, and network monitoring, all backed up by its AI agents. 

In comparison, Intune is more traditional endpoint management software focused on security and compliance within the Microsoft ecosystem. While Intune offers comparable capabilities, most of its features revolve around mobile device management (MDM).

2. Multi-OS support: Atera’s RMM supports Windows, Mac, Linux, and VMware operating systems. In comparison, Intune is mainly focused on supporting Windows-based devices, and many users agree that the support for Mac, iOS, and Linux is highly limited.

3. AI advancements: Microsoft introduced Intune’s Security Copilot Agents in preview at Ignite in November 2025. The three available AI agents are named ‘Change Review’, ‘Policy Configuration’, and ‘Vulnerability Remediation’. Each one stops at a recommendation rather than taking action.

Robin by Atera, whose underlying technology launched as IT Autopilot in May 2025, resolves issues end to end directly on the device, network, or in the cloud.

Atera’s AI agents are invaluable for enterprises managing dozens of devices – Robin helps to resolve up to 92% of technical incidents end-to-end.

4. Pricing plans: Intune users often say the pricing plans are complex, and different add-ons drive up the monthly cost. 

At Atera, we’re big advocates of transparent pricing. The pricing plans for IT departments range from $149 to $219 per month, and for MSPs, from $129 to $209 per month.

5. Customer support: Atera offers 24/7 live chat customer support and resources, including tutorials, a knowledge base, and an IT community. 

With Intune, you must contact Microsoft’s general support team to get help, which is known to be lacking at times. Further, Microsoft does not have a dedicated community for IT professionals.

Features and capabilities

If Atera’s RMM detects any issues within your devices, you’ll be automatically alerted through the Alerts page.

Atera’s RMM agents continuously scan your devices for data, such as component temperatures, network bandwidth, Windows events, CPU usage, and more.

Atera also has the added benefit of Agentic AI in IT management. Atera’s Robin resolves issues end-to-end through a four-step process:

1. Diagnose: Robin receives the request, verifies the user, and asks follow-up questions to gather context.
2. Remediate: Robin takes the approved action directly on the device, network, or in the cloud.
3. Verify: Robin confirms the issue is resolved before closing anything, and escalates to a technician with full context if it isn’t.
4. Close: Robin updates the ticket in your existing ITSM with the outcome and logs every request for governance.

Plus, there is Atera’s AI Copilot for technicians. Our AI Copilot tool helps you with numerous tasks, including but not limited to script generation, ticket resolution, remote session summarization, and so much more.

Just with Copilot, Leeds United was able to achieve a 35% reduction in tickets, freeing up technicians for more strategic tasks.

User interface and usability

From the ground up, Atera was designed to be intuitive to use for IT teams. Core tasks like handling common complaints, automatically updating OS, software, and hardware, and scanning security alerts are all managed effortlessly through Atera’s dashboards.

Atera’s admin dashboard view

Atera offers an intuitive UI design for IT departments right out of the gate, as well as a powerful PSA tool for MSPs to provide customers with help desk, billing, and reporting systems.

Comparatively, Microsoft Intune is generally seen as intuitive once you’re familiar with it, but it can feel confusing and clunky at first. Users on Capterra mention that documentation isn’t being kept up to date, and the support experience isn’t responsive at all.

Pricing and value for money

Unlike most RMM pricing plans, Atera has transparent pay-per-technician pricing, where you can manage unlimited endpoints for a fixed cost. You know exactly what you’re paying for, and there aren’t any surprise fees.

Below are Atera’s pricing plans laid out:

Atera pricing for IT departments:

• Professional: $149 per month, per technician
• Expert: $189 per month, per technician
• Master: $219 per month, per technician
• Enterprise: Custom quotation, contact sales to get the pricing

Atera pricing for MSPs:

• Pro: $129 per month, per technician
• Growth: $159 per month, per technician
• Power: $209 per month, per technician
• Superpower (Enterprise): Custom quotation, contact sales to get the pricing

In comparison, Microsoft Intune charges customers based on pay-per-device and per-user, meaning the price can increase quickly if you manage dozens of devices. 

This is yet another reason that Microsoft Intune is not always the best option for companies looking to grow and scale while keeping themselves lean.

Customer reviews and rating

How does Atera compare with Intune based on actual user reviews? According to the G2 comparison, Atera beats Intune in nearly every category:

You can access the full G2 comparison here.

Atera’s G2 Rating: 4.6 out of 5.0 stars (1,200+ reviews)

Microsoft Intune G2 Rating: 4.5 out of 5.0 stars (270+ reviews)

What Atera users are saying on G2:

• “The AI agent, Robin, has been a game changer for reducing repetitive help desk work,” a G2 user says.

• “The most helpful of using Atera is that you have both RMM and PSA in one platform, and also the AI capabilities with Copilot and Robin,” Alan S. says.

Atera’s Capterra Rating: 4.6 out of 5.0 stars (430+ reviews)

Microsoft Intune Capterra Rating: 4.5 out of 5.0 stars (40+ reviews)

What Atera users are saying on Capterra:

• “Atera makes it easier to manage devices, service requests, and maintenance all from one interface,” Teerasak S. says.

• “The ticketing and monitoring features are useful for keeping issues organized, while patch management helps reduce the amount of manual follow-up needed,” Stacie B. says.

2. ManageEngine Endpoint Central

ManageEngine Endpoint Central is an endpoint management solution for desktops, laptops, servers, mobile devices, and tablets. With it, IT professionals can manage patches and IT assets, run remote troubleshooting, and detect and remediate vulnerabilities through threat detection.

Endpoint Central is mainly for mobile device management, but it can be integrated with other ManageEngine products, such as RMM Central, for remote monitoring and management functionality. In May 2026, ManageEngine deployed its Zia Agents, which investigate device issues and give admins a root cause diagnosis with remediation guidance.

G2 Rating: 4.5 out of 5.0 (1,100+ reviews)

Capterra Rating: 4.6 out of 5.0 (1,800+ reviews)

ManageEngine Endpoint Central Pricing:

• Professional: Starts at $104 for 50 endpoints
• Enterprise: Starts at $124 for 50 endpoints
• UEM: Starts at $139 for 50 endpoints
• Security: Starts at $205 for 50 endpoints

All ManageEngine plans include one technician spot.

3. Datto RMM

Datto RMM is a cloud-based IT management platform that provides remote monitoring and management, patch management, remote access, and reporting functionalities. With it, users can monitor the health, performance, and security status of Windows, macOS, and Linux devices.

Datto RMM can also be integrated with Datto’s other product, Autotask PSA, if you need PSA functionality. Within Autotask, Datto has developed its Cooper Copilot, which gives automatic summarization, categorization, and step-by-step notes for resolution. While extremely useful, it isn’t capable of autonomous actions, unlike Atera’s Robin.

G2 Rating: 4.5 out of 5 stars (540+ reviews)

Capterra Rating: 4.1 out of 5 stars (25+ reviews)

Datto RMM Pricing:

• Datto RMM’s pricing is pay-per-device, and it’s not publicly listed. However, Reddit users estimate the pricing is $2.50 per endpoint and $100 per user for Autotask PSA. 

4. Jamf Pro

Jamf is a mobile device management solution for Macs, iPads, iPhones, and other Apple devices. It’s a unique software in that it is entirely focused on the Apple ecosystem. One of its advantages is integration with Apple Business Manager, which makes it easy to configure Apple devices from one place.

Jamf Pro is a suitable alternative to Intune for mobile device management within the Apple ecosystem. It doesn’t support Windows or Linux devices. Since March 2026, Jamf’s AI Assistant lets admins query their Apple device fleet in natural language. Robin takes this even further by resolving the actual issue end to end.

G2 Rating: 4.7 out of 5.0 stars (2,300+ reviews)

Capterra Rating: 4.7 out of 5.0 stars (540+ reviews)

Jamf Pricing:

• Jamf Now: Starts at $4 per device, per month
• Jamf for Mobile: Starts at $5.75 per mobile device, per month (25-device minimum)
• Jamf for Mac: Starts at $12.50 per macOS device, per month (25-device minimum)

5. NinjaOne

NinjaOne provides IT professionals with RMM, endpoint and patch management, and remote access capabilities. Unlike Microsoft Intune, MSPs can also use NinjaOne to manage their clients’ devices, servers, and other endpoints. MSPs can access a ticketing system for categorizing and managing support requests.

Similar to many NinjaOne alternatives, NinjaOne’s pricing is based on pay-per-endpoint, meaning you pay for the number of devices you manage. NinjaOne currently has a new AI assistant (Katana AI) in early access, which turns operational data into guided steps to help resolve issues faster. Unlike Robin, which resolves issues end to end, Katana AI is built to guide technicians toward a fix.

G2 Rating: 4.7 out of 5.0 (5,000+ reviews)

Capterra Rating: 4.7 out of 5.0 (290+ reviews)

NinjaOne Pricing:

• NinjaOne requires you to contact their sales team to get pricing. To do this, you can fill out a form on their website.

6. Addigy

Addigy offers cloud-based mobile device management for macOS, iOS, iPadOS, and tvOS devices. Similar to Jamf, it’s entirely focused on the Apple ecosystem and integrates similarly to Apple Business Manager.

Addigy provides an alternative to Intune for Apple ecosystem users, but it does not support Windows or Linux. Similar to the AI Copilot scripting engine, Addigy’s recent Intelligence Suite launch includes a script assistant for writing scripts.

G2 Rating: 4.5 out of 5.0 stars (220+ reviews)

Capterra Rating: 4.6 out of 5.0 stars (12+ reviews)

Addigy Pricing:

• Apple MDM: Based on a custom quotation 
• Addigy Intelligence Suite: Based on a custom quotation
• Security Suite: Based on a custom quotation

Addigy previously had transparent pricing, but has since switched to quotation-based pricing.

Choosing the right Microsoft Intune alternative

Microsoft Intune is an MDM solution, which is different from an RMM solution, such as Atera. The capabilities of RMM solutions are much broader, and in many cases, an RMM can replace an MDM, but not the other way around.

For this reason, a solid RMM solution is the best option for most IT departments to manage all their IT needs within one platform.

Atera equips IT teams with top-tier remote monitoring and management, autonomous patch management, advanced reporting and analytics, and MDM integrations, accompanied by Agentic AI through Robin.

Robin resolves up to 92% of Tier-1 and complex Tier-2 technical incidents autonomously, with a 120-second average resolution time, so your team can focus on strategic work instead of the ticket queue.

Interested in learning more? Contact our sales team to discuss your needs further. Or, get started with Atera’s 30-day free trial.

What is Microsoft Intune?

Microsoft Intune is an endpoint management tool that lets users manage and secure their organization’s devices, applications, and data. Intune is a part of the Microsoft product family and integrates with other Microsoft products, such as Microsoft 365, SCCM, and Endpoint Analytics.

Intune is mainly used for managing Windows-based devices. It’s worth noting that if you have a lot of non-Windows devices and users in your IT environment (which is very common in today’s IT environments), it might not be the best solution.

We always recommend looking for an IT management tool that is compatible with Windows, Mac, iOS, Linux, and more.

Why look for a Microsoft Intune alternative?

As part of writing this article, we didn’t want to list any speculative limitations of Intune. We actually wanted to see what users find limiting about the platform.

G2, Reddit, Gartner, and Capterra reviews revealed that the main limitations of Microsoft Intune are:

• Poor compatibility with non-Windows devices
• Limited selection in the new Enterprise App catalog
• Lack of key IT management features
• Difficulties using the Intune portal

Let’s look at each limitation in more detail.

1. Poor compatibility with non-Windows devices

This was a frequent complaint from Intune users. 

Microsoft claims that Intune makes managing Apple and Linux devices easy, but many user reviews indicate otherwise. For example, see what this Reddit user said:

Another Reddit user said it’s still missing basic functionality for Mac management:

If you have a multi-OS environment, this can be a serious disadvantage as your configuration process is more difficult each time you add new Apple devices.

2. Enterprise App catalog is thin

Microsoft recently announced support for third-party app updates, which it didn’t support previously. This is a step in the right direction.

However, many users say the app catalog is extremely thin and missing apps that would need to be deployed. For example, see what this Reddit user said:

Another G2 user, Deepak C., commented on the same issue:

As Deepak mentioned, with a lack of apps, the issue is you’re still stuck updating the missing apps manually, which defeats the whole point.

3. Lack of key IT management features

Intune is mainly focused on offering MDM capabilities and, unfortunately, lacks other key IT management features, such as RMM. And the truth is, RMM can often replace an MDM, but not the other way around.

Related to this, see what this Intune user on Reddit said:

This means Intune users need to invest in third-party tools for features like RMM, patch management, or remote access. The obvious downside is increased subscription costs.

4. Using Intune can be difficult

When users are asked to describe their Intune onboarding experience and the interface’s intuitiveness, the responses are mixed.

For example, see what Dirk V. said on G2:

• “It is a bit complex and takes a while how to figure out how to use it. A very steep learning curve.”

And it’s not just this reviewer. “Setup complexity” and “steep learning curve” are the main cons of Intune on G2:

Arguably, all of these factors make onboarding more difficult, and new technicians have a harder time managing their IT environments.

What are Microsoft Intune’s specializations?

Intune has its limitations, but it also has notable strengths. Users especially like its ability to streamline device management and integrations with other Microsoft products.

This is what users said:

1. Centralized device management

The main use case of Microsoft Intune is managing all of your devices from a unified platform.

Users appreciate this, saying, “You get an overview of all device information in one place.”

2. Integration with other Microsoft products

Microsoft Intune is part of the Microsoft product family and integrates well with its other products.

As this G2 user said, if you’re already invested in other Microsoft 365 products, Intune can be a good addition, given its native compatibility.

The pros and cons of Microsoft Intune: An overview

To conclude the two previous sections, here are the pros and cons of Microsoft Intune.

The pros:

• You can easily manage all of your devices and access key information from one unified place
• Intune integrates natively with other Microsoft products

The cons:

• Poor compatibility with non-Windows devices 
• Thin enterprise app catalog, causing manual patching work
• Lack of features, such as RMM software or patch management for all OS
• The onboarding process of Intune is known to be difficult